Experts - E-Marketing Strategies

Advice and opinions, by and for marketers

To reach the customers you need to reach, you need more than a good product and fire in your gut. You need strategy. Creating an effective strategy requires research, planning, analysis, experience, and a thorough knowledge of the online industry -- an expert perspective. That's what this column shares.

Podcasting: Get Your Message Heard

Podcasting conveys a sense of respect for customers by directly ceding control over when, where, and how they listen to a marketing message. A look at a new podcast tool.

Listen (If You Wanna Know a Secret)

It's becoming hazardous to ignore the social Web. Here's why.

Four Tips to Put the Social Feedback Cycle to Work

How to link e-marketing programs to a company's internal disciplines, including human resources, operations, and product development.

The Offline Connection to Online Marketing

As a marketer, how do you systematically ensure the retelling of favorable experiences? Consider touch-point analysis.

Failing as a Brand Strategy

What e-marketers can learn from Twitter's service outages. Meet the Fail Whale.
Archive