Speaking at AdWeek Europe, Mark Howe, Google’s MD for agencies in the UK and Europe said that advertisers in 2015 haven’t caught up enough to get mobile quite right:
“When I first joined Google, many advertisers and agencies were behind the game in search. In mobile, advertisers have been slow to catch up with the consumer. Advertisers are still locked in a display world – whether that’s [TV] or desktop.”
Facebook’s director for the UK and Ireland, Steve Hatch, said better personalisation offered by mobile meant consumers might actually welcome ads, but that marketers still produced “clumsy” content:
“The rise of personalisation in marketing, and relevance in marketing, it’s mobile devices that are really enabling that. It can be clumsy because if we are measuring devices, we are not seeing the full picture by a long way. But if we measure aggregated groups of people, we can create campaigns that are a bit more personalised…We’re just beginning to understand the physics of that. I don’t think collectively as an industry we have nailed the chemistry.”
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