Ryanair finally reveals plans for new website and mobile app

The website of Ryanair, Europe's most popular airline, which many have dubbed 'the worst website in the world', will undergo vast improvements from November this year.

The website of Ryanair, Europe’s most popular airline, which many have dubbed ‘the worst website in the world‘, will undergo vast improvements from November this year.

On Friday 1st November, Ryanair will scrap Recaptcha for individual bookings along with a 24-hour window to edit minor booking errors. From 30th November it should take just five clicks to make a booking instead of the usual, rather arduous, 17.

If all goes to plan, customers will be able to download boarding passes on to their smartphones instead of printing from February 2014, and a new mobile app is due to launch in May.

Ryanair’s boss, Michael O’Leary, said: “We are excited and delighted with the new, cleaner, easier to use Ryanair.com website which significantly improves Ryanair’s industry leading customer service.

“We sincerely hope that customers will enjoy using our new and improved website. If they feel there are any other customer service improvements we can make, then I hope they will contact me using the “Tell MOL” feature on the Ryanair.com website.”

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