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    Only 8% of stores use live chat correctly, new report says
    Chatbots

    Only 8% of stores use live chat correctly, new report says

    7y Kimberly Collins

    Only 8% of stores use live chat correctly, new rep...

    "Most online retailers are leaving money (and marketing campaign ROI) on the table," Vincent Phamvan, Head of Growth at Simplr, told ClickZ. Read More...

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    How legacy retail brands can evolve for today’s digital consumer
    Digital Transformation

    How legacy retail brands can evolve for today’s digital consumer

    7y Leah Eyler

    How legacy retail brands can evolve for today’s di...

    What challenges led to Sears' demise, and what can similar legacy retail brands do to adapt their technologies and strategies in a competitive market?...

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