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For Gen Z, Trust Beats Scale in Fragrance and Fashion
eTail Boston 2026

For Gen Z, Trust Beats Scale in Fragrance and Fashion

3w Zihan Lyu

For Gen Z, Trust Beats Scale in Fragrance and Fash...

A fragrance brand with no department store counter and no celebrity face is not a brand in trouble. For a Gen Z shopper, that gap can be the whole app...

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Adoption Is the Only AI Metric That Matters Now — A Conversation With POLYWOOD’s Chief Digital Officer
eTail Boston 2026

Adoption Is the Only AI Metric That Matters Now — A Conversation With POLYW...

4w Zihan Lyu

Adoption Is the Only AI Metric That Matters Now — ...

Most digital transformation budgets fund tools nobody ends up using. Benjamin Spiegel built his current strategy around that exact failure point, spen...

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Kate Farms' CMO Treats Credibility As the Growth Strategy
eTail Boston 2026

Kate Farms' CMO Treats Credibility As the Growth Strategy

4w Zihan Lyu

Kate Farms' CMO Treats Credibility As the Growth S...

GLP-1 medications have pulled an entirely new set of consumers into a category that used to sit inside a hospital formulary. Retailers want a share of...

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Furniture.com's VP of Search and Discovery on the Taste AI Can't Replace
eTail Boston 2026

Furniture.com's VP of Search and Discovery on the Taste AI Can't Replace

1m Zihan Lyu

Furniture.com's VP of Search and Discovery on the ...

Furniture is not a keyword. It is fabric under a hand, a rug that has to match a room nobody else has seen, a sofa a guest will judge before they say ...

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Why eVacuumStore Is Winning AI Search With Human Service
eTail Boston 2026

Why eVacuumStore Is Winning AI Search With Human Service

1m ClickZ

Why eVacuumStore Is Winning AI Search With Human S...

Most retailers fighting for visibility in AI search are throwing bigger content teams at the problem. David Clough has spent 18 years doing the opposi...

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Rainbow CDO David Cost on Judging AI by Real Retail Results
Event Insights

Rainbow CDO David Cost on Judging AI by Real Retail Results

1m Zihan Lyu

Rainbow CDO David Cost on Judging AI by Real Retai...

Retail conferences have spent the past year treating AI as a settled revolution, with the customer assumed to be ready for it. David Cost pushes back ...

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