Google manual action penalties due to links for freebies
Search

Google manual action penalties due to links for freebies

10y Graham Charlton

Google manual action penalties due to links for fr...

A month ago, we reported that Google had issued warnings to bloggers over providing links in return for free products to review.  Now it seems that th...

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Do we really need any more content recommendations?
Content

Do we really need any more content recommendations?

10y Graham Charlton

Do we really need any more content recommendations...

It has now become almost impossible to read news online without encountering recommendations for related content.  In the main, it’s garbage. Co...

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Checkout best practice 101: enclosing the checkout process
Ecommerce

Checkout best practice 101: enclosing the checkout process

10y Graham Charlton

Checkout best practice 101: enclosing the checkout...

This is the first in a series in which I’ll look at some checkout optimisation basics, features or practices which are likely to reduce abandonm...

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Boots: the worst checkout process on the web?
Ecommerce

Boots: the worst checkout process on the web?

10y Graham Charlton

Boots: the worst checkout process on the web?

The checkout user experience matters a lot. While retailers seem to have ironed out many of the major conversion killers over the years, there’s...

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Five of the best fintech marketing campaigns from the past 12 months
Media

Five of the best fintech marketing campaigns from the past 12 months

10y Graham Charlton

Five of the best fintech marketing campaigns from ...

With the Fintech Innovation Awards coming up soon, I’ve been taking a look at some of the best uses of marketing in this sector.  Adulting 101: ...

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Seven ways artificial intelligence can be used for marketing
Automation

Seven ways artificial intelligence can be used for marketing

10y Graham Charlton

Seven ways artificial intelligence can be used for...

This week sees the launch of our Marketer’s Guide to Artificial Intelligence report, which takes a look at how AI can be used for marketing, now...

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10 tips for writing effective headlines for the web
Content

10 tips for writing effective headlines for the web

10y Graham Charlton

10 tips for writing effective headlines for the we...

The importance of headlines should never be overlooked, a little time spent finding the right headline can make a lot of difference.  A good headline ...

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What are Google's most important ranking signals?
Search

What are Google's most important ranking signals?

10y Graham Charlton

What are Google's most important ranking signals?

Google had already revealed that RankBrain, its artificial intelligence system, was the “third most important signal contributing to the result ...

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What is customer retention and why is it important?
Analyzing Customer Data

What is customer retention and why is it important?

10y Graham Charlton

What is customer retention and why is it important...

Customer retention has often been overlooked in favour of acquisition, but it’s something no business should be ignoring.  The best strategy is ...

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How much do journalists and editors need to know about SEO?
Search

How much do journalists and editors need to know about SEO?

10y Graham Charlton

How much do journalists and editors need to know a...

How much SEO knowledge does a journalist need? Is it a key part of the job in the modern world, or should they just concentrate on writing?  From my p...

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The ultimate guide to click and collect: 16 tips for a great customer experience
Ecommerce

The ultimate guide to click and collect: 16 tips for a great customer exper...

10y Graham Charlton

The ultimate guide to click and collect: 16 tips f...

Buy online, collect in store services are already so popular in the UK that most large retailers offer it, while it’s set to grow in the US. But...

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Blenheim Chalcot acquires analytics firm iJento
Acquisition

Blenheim Chalcot acquires analytics firm iJento

10y Graham Charlton

Blenheim Chalcot acquires analytics firm iJento

Last week, Blenheim Chalcot announced the acquisition of customer journey analytics firm iJento. I’ve been talking to Jonathan Attwood, CEO of f...

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Google issues guidelines on bloggers and links for freebies
Search

Google issues guidelines on bloggers and links for freebies

10y Graham Charlton

Google issues guidelines on bloggers and links for...

The practice of brands engaging with popular bloggers seems to have caught Google’s attention, with the search engine offering some advice on wh...

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Why more retailers should be offering buy online, collect in store in 2016
Ecommerce

Why more retailers should be offering buy online, collect in store in 2016

10y Graham Charlton

Why more retailers should be offering buy online, ...

According to Internet Retailer, Kate Spade is planning to introduce a buy online, collect in store (BOPS) service this year. It’s been popular i...

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Google gives 2016 presidential candidates a prime slot in search results
Search

Google gives 2016 presidential candidates a prime slot in search results

10y Graham Charlton

Google gives 2016 presidential candidates a prime ...

Google has announced the launch of a new feature, which allows presidential candidates to post directly into search results.  It allows the candidates...

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10 great UX features from the Airbnb website
Acquisition

10 great UX features from the Airbnb website

10y Graham Charlton

10 great UX features from the Airbnb website

Airbnb has been very successful, to say the least. Of course, a disruptive business model has been a big factor, but a great user experience has playe...

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Bloomberg Media's M. Scott Havens on digital transformation
Events & Awards

Bloomberg Media's M. Scott Havens on digital transformation

10y Graham Charlton

Bloomberg Media's M. Scott Havens on digital trans...

M. Scott Havens is Global Head of Digital at Bloomberg Media, and oversees the company’s global consumer digital initiatives.  He’ll be sp...

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Google closes its financial comparison service Google Compare
Media

Google closes its financial comparison service Google Compare

10y Graham Charlton

Google closes its financial comparison service Goo...

Google is to shut down Google Compare, its financial comparison service, from March 23. The service will be closed in both the UK and US.  On the face...

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Google removes right hand side ads for desktop searches
Paid Search

Google removes right hand side ads for desktop searches

10y Graham Charlton

Google removes right hand side ads for desktop sea...

As reported by Search Engine Watch yesterday, Google will no longer be showing ads on the right hand side of its search results pages. This change beg...

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Q&A: Mike Warwick talks about the new Joseph Joseph website
Ecommerce

Q&A: Mike Warwick talks about the new Joseph Joseph website

10y Graham Charlton

Q&A: Mike Warwick talks about the new Joseph J...

Kitchenware retailer Joseph Joseph has just launched a new version of its website. It looks great, but what’s behind the redesign? I’ve be...

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Parry Malm on email automation and (lack of) ESP innovation
Automation

Parry Malm on email automation and (lack of) ESP innovation

10y Graham Charlton

Parry Malm on email automation and (lack of) ESP i...

Today sees the release of the ClickZ Digital Marketing Podcast series, featuring some of the experts who contributed to our Digital Trends 2016 report...

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Which websites use site search effectively? Here's 20 examples...
Ecommerce

Which websites use site search effectively? Here's 20 examples...

10y Graham Charlton

Which websites use site search effectively? Here's...

In this post, I’ll show a range of examples of site search from various ecommerce sites, inspired by this week’s #ecomchat discussion on T...

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17 ways to improve your site search results pages
Ecommerce

17 ways to improve your site search results pages

10y Graham Charlton

17 ways to improve your site search results pages

As site search users can be have a greater intent to purchase than the average, it pays to provide the best possible experience for these users.  In t...

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25 useful metrics to measure content marketing success
Actionable Analysis

25 useful metrics to measure content marketing success

10y Graham Charlton

25 useful metrics to measure content marketing suc...

Content marketing has been widely adopted but how are people measuring whether it works or not? Which metrics should we be looking at? The answer to t...

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14 ecommerce best practice lessons from Schuh's website
Ecommerce

14 ecommerce best practice lessons from Schuh's website

10y Graham Charlton

14 ecommerce best practice lessons from Schuh's we...

When writing about ecommerce, there are a number websites I can rely on for best practice examples to use. One of these is Schuh.  Whether its example...

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Email pop ups on ecommerce sites: do they work?
Ecommerce

Email pop ups on ecommerce sites: do they work?

10y Graham Charlton

Email pop ups on ecommerce sites: do they work?

I’ve noticed a trend recently in the use of pop-ups by ecommerce sites. Pop-ups are nothing new, but they seem to be used more widely than ever....

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15 tips for using product images on ecommerce sites
Ecommerce

15 tips for using product images on ecommerce sites

10y Graham Charlton

15 tips for using product images on ecommerce site...

Images matter in ecommerce. When used effectively, they can convey vital information about a product, and can help to drive sales. In addition, imager...

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