Do too many cooks spoil the social media soup?

Even small and medium-sized organisations can end up with dozens of social media accounts and active posters. Is more always the merrier?

Even small and medium-sized organisations can end up with dozens of social media accounts and active posters. Is more always the merrier?

That was the question faced by Barney Brown, Head of Digital Communications at the University of Cambridge. One of the worlds’ most prestigious universities, it was represented across social media channels by 260 accounts, managed by a huge variety of people across roles and departments.

Brown didn’t have the resources to properly monitor and maintain that many channels manually, impacting his ability to test content, and needed a cohesive way to respond to the questions coming in. By combining a few simple strategies he was able to achieve this — and boost Facebook fan growth by 400% in the process.

Fill in the form below to find out how.

Subscribe to get your daily business insights

Engagement To Empowerment - Winning in Today's Experience Economy
Report | Digital Transformation

Engagement To Empowerment - Winning in Today's Experience Economy

2y

Engagement To Empowerment - Winning in Today's Exp...

Customers decide fast, influenced by only 2.5 touchpoints – globally! Make sure your brand shines in those critical moments. Read More...

View resource
Announcement Alert from Lee Arthur
Weekly briefing | Digital Transformation

Announcement Alert from Lee Arthur

2y

Announcement Alert from Lee Arthur

Announcement Alert!! Read More

View resource
The 2023 B2B Superpowers Index
Whitepaper | Digital Transformation

The 2023 B2B Superpowers Index

3y

The 2023 B2B Superpowers Index

The Merkle B2B 2023 Superpowers Index outlines what drives competitive advantage within the business culture and subcultures that are critical to succ...

View resource
Impact of SEO and Content Marketing
Whitepaper | Digital Transformation

Impact of SEO and Content Marketing

3y

Impact of SEO and Content Marketing

Making forecasts and predictions in such a rapidly changing marketing ecosystem is a challenge. Yet, as concerns grow around a looming recession and b...

View resource