DoubleClick Receives OK on Privacy Settlement

Despite objections from consumer advocates, the Web ad giant will settle its outstanding federal and state data-collection lawsuits.

Over the objections of consumer and privacy advocates, DoubleClick on Tuesday received court approval to settle state and federal lawsuits concerning its privacy and data-collection practices.

Through the settlement, the New York-based firm agrees to adhere to a series of policies that it proposed in March to end the two-year-old suits, which charged DoubleClick with surreptitiously and deceptively violating Web surfers’ privacy. The lawsuits came following DoubleClick’s since-halted plan to join consumers’ personally identifiable information with online cookie data.

The settlement’s proposed policies include limitations on cookies’ lifespan, submission by DoubleClick to independent privacy audits, and the continuation of a consumer education campaign.

DoubleClick also agrees to safeguard and routinely purge collected consumer data, to continue providing “clear notice” of its privacy policies, and to obtain explicit permission before DoubleClick treats consumer data in any way other than specified in the privacy policy under which the data was collected. The firm also agrees to obtain consumers’ approval for any future plan to combine personally identifiable information with previously-collected clickstream data.

Through the settlement, DoubleClick also assumes responsibility for the cases’ legal fees and costs, which could run as high as $1.8 million. (The firm already accounted for the charges in operating expenses from previous quarters.)

As a result of the agreement’s approval by the U.S. District Court for the Southern District of New York, DoubleClick admits no wrongdoing and all currently pending state and federal-level class action suits pending against the firm are to be dropped.

Despite support for the agreement by plaintiffs’ counsel, several independent privacy groups and consumer advocates, including the Electronic Privacy Information Center and Junkbusters, Inc., had expressed disapproval with the settlement.

The groups had protested that the settlement agreement fails to expand on the terms of the Network Advertising Initiative, an industry self-regulatory body formed by DoubleClick and others. The NAI has received the endorsement of the Federal Trade Commission but has run afoul of consumer advocates, who contend that the group’s “opt-out” policies represent little in the way of serious privacy protection for Internet users.

EPIC and Junkbusters, which earlier this month filed a formal objection to the settlement, also said that DoubleClick should be responsible for paying damages to consumers, rather than just covering attorneys’ fees.

Subscribe to get your daily business insights

Engagement To Empowerment - Winning in Today's Experience Economy
Report | Digital Transformation

Engagement To Empowerment - Winning in Today's Experience Economy

2y

Engagement To Empowerment - Winning in Today's Exp...

Customers decide fast, influenced by only 2.5 touchpoints – globally! Make sure your brand shines in those critical moments. Read More...

View resource
Announcement Alert from Lee Arthur
Weekly briefing | Digital Transformation

Announcement Alert from Lee Arthur

2y

Announcement Alert from Lee Arthur

Announcement Alert!! Read More

View resource
The 2023 B2B Superpowers Index
Whitepaper | Digital Transformation

The 2023 B2B Superpowers Index

3y

The 2023 B2B Superpowers Index

The Merkle B2B 2023 Superpowers Index outlines what drives competitive advantage within the business culture and subcultures that are critical to succ...

View resource
Impact of SEO and Content Marketing
Whitepaper | Digital Transformation

Impact of SEO and Content Marketing

3y

Impact of SEO and Content Marketing

Making forecasts and predictions in such a rapidly changing marketing ecosystem is a challenge. Yet, as concerns grow around a looming recession and b...

View resource