Online retailers struggle on Black Friday weekend

Cracks have appeared in online retailers including Argos, Tesco, Currys and Boots, because of such high demand from expectant Black Friday shoppers.

Cracks have appeared in online retailers including Argos, Tesco, Currys and Boots, because of such high demand from expectant Black Friday shoppers.

Online shoppers have experienced failures because of high amounts of traffic visiting sites. Tesco was forced to apologise for making customers wait 30 seconds before they could access its Tesco Direct portal due to ‘lots of people shopping’, and Curries also experienced delays. Argos presented shoppers with a red traffic light signal instead of an Aladdin’s cave of bargains, citing a ‘very high volume in visitors’ for the failure.

In a tweeted response Argos said: “We know some of you are experiencing problems getting on to our site this #BlackFriday. Please bear with us, we hope to be with you soon.”

Subscribe to get your daily business insights

Engagement To Empowerment - Winning in Today's Experience Economy
Report | Digital Transformation

Engagement To Empowerment - Winning in Today's Experience Economy

2y

Engagement To Empowerment - Winning in Today's Exp...

Customers decide fast, influenced by only 2.5 touchpoints – globally! Make sure your brand shines in those critical moments. Read More...

View resource
Announcement Alert from Lee Arthur
Weekly briefing | Digital Transformation

Announcement Alert from Lee Arthur

2y

Announcement Alert from Lee Arthur

Announcement Alert!! Read More

View resource
The 2023 B2B Superpowers Index
Whitepaper | Digital Transformation

The 2023 B2B Superpowers Index

3y

The 2023 B2B Superpowers Index

The Merkle B2B 2023 Superpowers Index outlines what drives competitive advantage within the business culture and subcultures that are critical to succ...

View resource
Impact of SEO and Content Marketing
Whitepaper | Digital Transformation

Impact of SEO and Content Marketing

3y

Impact of SEO and Content Marketing

Making forecasts and predictions in such a rapidly changing marketing ecosystem is a challenge. Yet, as concerns grow around a looming recession and b...

View resource