Somebody didn't get the memo...

Google's lawyers have once again begun firing off letters to media organizations to stop using its name as a verb

Google’s lawyers have once again begun firing off letters to media organizations to stop using its name as a verb. Ostensibly, it’s only doing it to protect its trademark, an issue that it has struggled with since “to google” someone or something entered the lexicon.

The execution, however, seems especially ham-handed, given the company’s aversion to doing evil. Not to mention the fact that “google” as a verb is finding its way into dictionaries, including the Oxford English Dictionary and Merriam-Webster’s Collegiate Dictionary. While I can’t be sure, I’m guessing Larry and Sergei were pretty excited when they got that news.

This is the second example of intra-company communication skills lacking at big Web marketing companies. The first, and by far much worse, saw AOL’s research team looking to do something nice for academics, and ending up with a PR nightmare.

Perhaps both AOL and Google need to hold a “family meeting” to make sure everyone’s on the same page, especially when it comes to events like this where the actions of one group are so clearly at odds with those of another.

Subscribe to get your daily business insights

Engagement To Empowerment - Winning in Today's Experience Economy
Report | Digital Transformation

Engagement To Empowerment - Winning in Today's Experience Economy

2y

Engagement To Empowerment - Winning in Today's Exp...

Customers decide fast, influenced by only 2.5 touchpoints – globally! Make sure your brand shines in those critical moments. Read More...

View resource
Announcement Alert from Lee Arthur
Weekly briefing | Digital Transformation

Announcement Alert from Lee Arthur

2y

Announcement Alert from Lee Arthur

Announcement Alert!! Read More

View resource
The 2023 B2B Superpowers Index
Whitepaper | Digital Transformation

The 2023 B2B Superpowers Index

3y

The 2023 B2B Superpowers Index

The Merkle B2B 2023 Superpowers Index outlines what drives competitive advantage within the business culture and subcultures that are critical to succ...

View resource
Impact of SEO and Content Marketing
Whitepaper | Digital Transformation

Impact of SEO and Content Marketing

3y

Impact of SEO and Content Marketing

Making forecasts and predictions in such a rapidly changing marketing ecosystem is a challenge. Yet, as concerns grow around a looming recession and b...

View resource