World-Class Customer Service in the Digital Age
Social

World-Class Customer Service in the Digital Age

12y Michelle Killebrew

World-Class Customer Service in the Digital Age

The combination of the best possible tools for social marketing and the best possible customer service representatives will result in a unique, engagi...

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Google Analytics Advanced Segments: A Conversion Optimizer’s BFF
Acquisition

Google Analytics Advanced Segments: A Conversion Optimizer’s BFF

12y Tim Ash

Google Analytics Advanced Segments: A Conversion O...

Marketers should take advantage of Google Analytics Advanced Segments to increase their conversion rate, consciously direct media spend, and enhance p...

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Strategic Testing: Tips for Success and Sources of Inspiration
Email

Strategic Testing: Tips for Success and Sources of Inspiration

12y Jeanne Jennings

Strategic Testing: Tips for Success and Sources of...

Testing is extremely important for a successful email campaign, so here are some tips to make sure you're testing in the right ways. Read More...

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The Marketing Clouds and Convergence
Analytics

The Marketing Clouds and Convergence

12y Rand Schulman

The Marketing Clouds and Convergence

What are marketers to do during climate change, when these marketing clouds form and darken? Read More...

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Facebook Gives Marketers More Audience Insights
Analytics

Facebook Gives Marketers More Audience Insights

12y Yuyu Chen

Facebook Gives Marketers More Audience Insights

Facebook debuts a new marketing tool called Audience Insights, available within Ads Manager. Read More...

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Creating an Effective Ultimate Dashboard
Media

Creating an Effective Ultimate Dashboard

12y Jeanniey Mullen

Creating an Effective Ultimate Dashboard

There are three key elements to focus on if you're considering creating a content marketing dashboard: purpose, metrics, and design. Read More...

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The First Month in Start-Up/SME Marketing
Analytics

The First Month in Start-Up/SME Marketing

12y Parth Mukherjee

The First Month in Start-Up/SME Marketing

In the first of a five-part series, we look at how you can design a comprehensive and strategic marketing plan for your start-up. Read More...

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The Murky Waters of SEO
Actionable Analysis

The Murky Waters of SEO

12y Andrew Edwards

The Murky Waters of SEO

SEO can work well for your business if it's done right. The trouble is, you may have a very hard time figuring out if it is in fact being done right. ...

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Top 10 New Things to Measure on Your Website
Analytics

Top 10 New Things to Measure on Your Website

12y Jim Sterne

Top 10 New Things to Measure on Your Website

An updated list of the things you need to be measuring on your website, including online maturity, insight generation, and data quality. Read More...

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Yahoo and comScore Partner to Expand Global Access to Ad Measurement
Media

Yahoo and comScore Partner to Expand Global Access to Ad Measurement

12y Greg Jarboe

Yahoo and comScore Partner to Expand Global Access...

The new partnership will simplify the digital advertising experience for marketers in a number of ways, including improved workflow and increased glob...

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Advertising and Media Agencies: The Future Is Now
Analytics

Advertising and Media Agencies: The Future Is Now

12y Pelin Thorogood

Advertising and Media Agencies: The Future Is Now

Gone now are the days when agencies can simply deliver advertising or other media campaigns and let them run their course. Agencies must deliver on ne...

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Radian6 and Buddy Media United as Social Studio
Social

Radian6 and Buddy Media United as Social Studio

12y Susan Kuchinskas

Radian6 and Buddy Media United as Social Studio

The mash-up of Salesforce marketing automation acquisitions aims to unify social media marketing. Read More...

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It’s Time to In-Source Your Marketing Strategy by Taking Control of Your Data
Acquisition

It’s Time to In-Source Your Marketing Strategy by Taking Control of Your Da...

12y Nathan Richter

It’s Time to In-Source Your Marketing Strategy by ...

To ensure the success of your brand, you must find the data that's valuable to you, make sure you have access to it, and use it to build your strategy...

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5 Tools to Analyze and Optimize Live Digital Campaigns
Actionable Analysis

5 Tools to Analyze and Optimize Live Digital Campaigns

12y Patti Hunt

5 Tools to Analyze and Optimize Live Digital Campa...

There are lots of useful technologies that digital marketers can use to tweak and optimize campaigns on the fly. Here's what we recommend. Read More...

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Financial Institutions Face Analytics Challenges
Analytics

Financial Institutions Face Analytics Challenges

12y Susan Kuchinskas

Financial Institutions Face Analytics Challenges

Although financial institutions want to improve their analytics strategies, they have a number of challenges that make it more difficult compared to o...

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Aligning Marketing and Sales Means Giving Sales Information They Care About
Automation

Aligning Marketing and Sales Means Giving Sales Information They Care About

12y Kevin Miller

Aligning Marketing and Sales Means Giving Sales In...

Sales needs to know more than vanity metrics. Fortunately we're entering a period of technology adoption with marketing automation systems wherein mar...

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3 Tips for a Smooth Universal Analytics Transition
Actionable Analysis

3 Tips for a Smooth Universal Analytics Transition

12y Robert Miller

3 Tips for a Smooth Universal Analytics Transition

The transition to Universal Analytics can be a tricky one, so here are a few tips to minimize headaches during the migration. Read More...

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The Difference Between Truth and Facts Is Vocabulary
Analytics

The Difference Between Truth and Facts Is Vocabulary

12y Jim Sterne

The Difference Between Truth and Facts Is Vocabula...

In order to satisfy insights consumers, shift your vocabulary and draw them into the conversation with you. Read More...

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6 Ways to Supercharge Your Content Marketing Offers
Media

6 Ways to Supercharge Your Content Marketing Offers

12y Luke Summerfield

6 Ways to Supercharge Your Content Marketing Offer...

These tactics, which include incorporating in-PDF social sharing and making marketing mobile-friendly, can help you maximize the results you see from ...

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Scoring: The Overlooked Marketing Automation Tool
Automation

Scoring: The Overlooked Marketing Automation Tool

12y Ellen Valentine

Scoring: The Overlooked Marketing Automation Tool

Scoring, or "dynamic segmentation," allows you to constantly assess your prospects and customers with the goal of ultimately increasing your return on...

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Would You Rather Be a DMP or an ESP?
Email

Would You Rather Be a DMP or an ESP?

12y Dave Hendricks

Would You Rather Be a DMP or an ESP?

Recent trends have led to email service providers (ESPs) and data management platforms (DMPs) becoming hot commodities in the mergers and acquisitions...

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Facebook Still Tops for Advertisers, Adobe Says
Social

Facebook Still Tops for Advertisers, Adobe Says

12y Susan Kuchinskas

Facebook Still Tops for Advertisers, Adobe Says

Facebook remains dominant, as click-through rates and impressions increase yet again, according to a new report from Adobe. Read More...

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The Promise of True Digital Measurement — and Its Betrayal
Analytics

The Promise of True Digital Measurement — and Its Betrayal

12y Andrew Edwards

The Promise of True Digital Measurement — and Its ...

The concept of conversion/non-conversion lies at the heart of any critique of digital analytics. And as we move toward a multichannel measurement mode...

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Beyond the Like – Using Post-Action Analytics to Create a Better ROI Formula
Search

Beyond the Like – Using Post-Action Analytics to Create a Better ROI Formul...

12y Benjamin Spiegel

Beyond the Like – Using Post-Action Analytics to C...

Measuring social shares and mentions after the purchase can help marketers develop better bidding models by better understanding the true value of a c...

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Is Bitcoin the Future of E-Commerce?
Analytics

Is Bitcoin the Future of E-Commerce?

12y Susan Kuchinskas

Is Bitcoin the Future of E-Commerce?

These days, virtual currencies are the playthings of techies - do they have a mainstream future in e-commerce? Read More...

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3 Actionable Ways for PR Pros to Measure Better
Actionable Analysis

3 Actionable Ways for PR Pros to Measure Better

12y Adam Singer

3 Actionable Ways for PR Pros to Measure Better

PR pros can and should use data tools to start measuring more effectively. The use of data could transform PR into something accountable and actionabl...

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Creativity Without Conversion Equals Zero
Analytics

Creativity Without Conversion Equals Zero

12y Rand Schulman

Creativity Without Conversion Equals Zero

Students must learn to combine creative and analytic skills to succeed in the digital marketing world, and some universities are making it easier for ...

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