European Study: SMS Ads Can Be Too Much of a Good Thing

In a study spanning five countries, text-based mobile ads are ignored when a higher portion of mobile phone subscribers receive those ads.

When it comes to SMS text-based mobile advertising, less is apparently better.

When a higher portion of mobile phone subscribers receive a text ad, the response rate to SMS [define] advertisements declines, reports M:Metrics, citing a survey of mobile phone subscribers in France, Germany, Italy, the United Kingdom and United States.

Country-by-country data came from surveys taken in July and released this week by M:Metrics, a mobile media measurement firm based in London and Seattle.

In Spain, 75 percent of that country’s mobile phone users — the highest portion of the six countries surveyed — had received an SMS ad. Only 6.1 percent responded to an ad for mobile phone-related products and services, such as mobile downloads, or for news, information, or entertainment-related services. In the United States, where 17 percent of mobile phone users received an SMS ad, while 12 percent responded. That response rate was the highest of the survey’s six countries.

  • The response rate was the lowest in Germany, where only 5.7 percent responded to an ad. About one in three mobile subscribers in that country received an SMS ad.

    The M:Metrics survey also highlights the problem of unsolicited advertisements; 17.5 percent of subscribers said they had received an ad from a company they’d not given permission to hear from.

    Evan Neufield, senior analyst M:Metrics, cautioned that SMS could lose its impact if overused. “The early days of SMS advertising are similar to the advent of e-mail, which was initially a very effective, high conversion advertising platform,” he said in a news release. “However, e-mail’s value decreased over time because of over-messaging and spam.”

    Whether SMS ads are an unwelcome replacement for spam or a powerful marketing utility, M:Metrics reported nearly 148 million such ads were been sent out across these six countries.

    “Certainly the level of interaction is impressive compared to almost any advertising vehicle available today” Neufeld said. “It is undeniable that text-based mobile advertising is both a highly prevalent and an extremely effective medium for engaging customers.”

    Separately, M:Metrics released a report Wednesday that examined the U.S. mobile advertising network AdMob. Data, collected from 2,000 sites during the third quarter of 2007, reveals that 18 to 34-year-olds comprise the lion’s share of AdMob’s audience, with 65.5 percent of respondents in this age range.

    The findings also suggest that the AdMob network offers a broad demographic reach. While African-Americans comprise 6.3 percent of mobile subscribers, some sites that targeted this demographic had an African-American audience of more than 50 percent. M:Metrics cited similar results for females, (with 60% of females against 42% of mobile browser population) and Hispanics, among other demographic profiles.

    Omar Hamoui, AdMob CEO, said the study’s findings show that brand advertisers can reach their target audience on mobile phones using sophisticated demographic targeting.

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