J&J Medical: An Omni-channel Approach to Consumer Journey [Video]

Even pharma companies focusing on B2B are putting consumers/ patients in the center of its marketing planning and strategy.

Editor’s note: Even pharma companies focusing on B2B are putting consumers/ patients in the center of its marketing planning and strategy.

Watch this video from Mandeep Grover, Johnson & Johnson Medical exec, share how his company takes an omni-channel approach to understanding the consumer journey.

https://youtu.be/O_UiZkuN9g0

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