Consumers expect high EQ from brands, especially for purchases >$100
Ecommerce

Consumers expect high EQ from brands, especially for purchases >$100

7y Emily Alford

Consumers expect high EQ from brands, especially f...

Brand EQ means recognizing a buyer’s emotional state and communicating accordingly. The more consumers plan to spend, the more they expect that experi...

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Only 8% of stores use live chat correctly, new report says
Chatbots

Only 8% of stores use live chat correctly, new report says

7y Kimberly Collins

Only 8% of stores use live chat correctly, new rep...

"Most online retailers are leaving money (and marketing campaign ROI) on the table," Vincent Phamvan, Head of Growth at Simplr, told ClickZ. Read More...

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Amazon Prime Day 2019: Key stats on consumer habits
Digital Marketing

Amazon Prime Day 2019: Key stats on consumer habits

7y Tereza Litsa

Amazon Prime Day 2019: Key stats on consumer habit...

More than 300 retailers joined Prime Day 2019, and stats show revenue increases both on and off Amazon. What do these insights show us on consumer beh...

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Amazon Prime Day 2019: What sellers should expect
Ecommerce

Amazon Prime Day 2019: What sellers should expect

7y Jacqueline Dooley

Amazon Prime Day 2019: What sellers should expect

More than 100 million products were purchased on last year's Amazon Prime Day. Key information about what sellers should expect and prepare for in 201...

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Pinterest boosts shopping with new category for outside partners
Ecommerce

Pinterest boosts shopping with new category for outside partners

7y Barry Levine

Pinterest boosts shopping with new category for ou...

By expanding their shopping partners, Pinterest aims to "enable businesses of all sizes to bring their products to Pinterest and make them shoppable f...

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How to structure your Amazon Advertising account for success
Digital Advertising

How to structure your Amazon Advertising account for success

7y Matt Strietelmeier

How to structure your Amazon Advertising account f...

An in-depth guide with step by step instructions, screenshots, and examples of how to best set up a campaign on your Amazon Advertising account. Read...

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How to make the most of your Amazon ad spend
Ecommerce

How to make the most of your Amazon ad spend

7y Emily Alford

How to make the most of your Amazon ad spend

US advertisers alone spent $7.41 billion dollars on Amazon advertising in 2018, which is a 122.6% increase YoY. Tips for maximizing that investment. R...

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Why a cohesive search, social, and ecommerce strategy is the key to conversions
Ecommerce

Why a cohesive search, social, and ecommerce strategy is the key to convers...

7y Emily Alford

Why a cohesive search, social, and ecommerce strat...

Five ideas for how to streamline your search, social, and ecommerce strategies -- each of which is inextricably linked in the purchase process. Read M...

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Ecommerce disruption 2019: Data and trends for what to expect this year
Ecommerce

Ecommerce disruption 2019: Data and trends for what to expect this year

7y Kimberly Collins

Ecommerce disruption 2019: Data and trends for wha...

Current issues in ecommerce, how the customer journey is changing, what data analysis we should be doing for ecommerce, and trends for the rest of 201...

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Amazon Advertising class: Nail these 7 essential growth hacks
Ecommerce

Amazon Advertising class: Nail these 7 essential growth hacks

7y Kimberly Collins

Amazon Advertising class: Nail these 7 essential g...

As of late 2018, brands have reallocated up to half their Google Search ad budgets to Amazon. New Amazon Advertising class to learn 7 specific success...

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How brick & click retailers can win with personalization in 2019
Ecommerce

How brick & click retailers can win with personalization in 2019

7y Rohan Ayyar

How brick & click retailers can win with perso...

Nordstrom and Walmart are growing their ecommerce businesses faster than Amazon. Here are four ideas for how retailers can personalize experience in 2...

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5 retail technology highlights from NRF 2019: Retail's Big Show
Ecommerce

5 retail technology highlights from NRF 2019: Retail's Big Show

7y Mike O'Brien

5 retail technology highlights from NRF 2019: Reta...

There were plenty of amazing innovations in retail technology at NRF 2019: Retail's Big Show. Here are five of the highlights. Read More...

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Global Commerce Review 2018: Takeaways from changing purchasing habits
Ecommerce

Global Commerce Review 2018: Takeaways from changing purchasing habits

7y Tereza Litsa

Global Commerce Review 2018: Takeaways from changi...

How does the rise of mobile usage affect retailers? What can we learn from global commerce 2018 about what the future of ecommerce will look like? Rea...

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Ecommerce trends 2019: What online sellers should embrace
Ecommerce

Ecommerce trends 2019: What online sellers should embrace

7y Chris Lueck

Ecommerce trends 2019: What online sellers should ...

AR/VR will be more integrated in shopping. Subscription services will out-perform traditional. Dynamic commerce for personalized customer experience R...

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How to regain control of your brand on Amazon from rogue sellers
Ecommerce

How to regain control of your brand on Amazon from rogue sellers

7y Josh Neblett

How to regain control of your brand on Amazon from...

If an unauthorized seller lists your products, it affects your online representation. Follow these steps for how to regain control of your brand on Am...

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Experience commerce is key to winning customers
Digital Transformation

Experience commerce is key to winning customers

7y Emily Alford

Experience commerce is key to winning customers

In ecommerce, focusing on experiences rather than sales can mean more personal, longer-lasting relationships with customers. Read More...

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Not advertising on Amazon? You’re probably missing out
Display Advertising

Not advertising on Amazon? You’re probably missing out

7y Emily Alford

Not advertising on Amazon? You’re probably missing...

A quick guide to some of the most popular Amazon ad options: sponsored brands, product display ads, sponsored product ads -- and why to use them. Read...

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The impact of increased Amazon presence in digital advertising
Digital Advertising

The impact of increased Amazon presence in digital advertising

7y P.K. Kannan

The impact of increased Amazon presence in digital...

The online advertising market is expected to top $88 billion this year. How increased Amazon presence affects the scene, and the unique advantage they...

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How legacy retail brands can evolve for today’s digital consumer
Digital Transformation

How legacy retail brands can evolve for today’s digital consumer

7y Leah Eyler

How legacy retail brands can evolve for today’s di...

What challenges led to Sears' demise, and what can similar legacy retail brands do to adapt their technologies and strategies in a competitive market?...

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5 takeaways from the record-breaking Cyber Weekend
Ecommerce

5 takeaways from the record-breaking Cyber Weekend

7y Mike O'Brien

5 takeaways from the record-breaking Cyber Weekend

Cyber Monday was the largest online shopping day in both U.S. and Amazon history, while Cyber Weekend saw a surge in sales globally and on mobile devi...

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Black Friday, Small Business Saturday, Cyber Monday 2018 sales
Ecommerce

Black Friday, Small Business Saturday, Cyber Monday 2018 sales

7y Kimberly Collins

Black Friday, Small Business Saturday, Cyber Monda...

Cyber Monday 2018 hit $7.9 billion in sales yesterday, a 19.3% YoY increase from 2017. It was the biggest online shopping day in U.S. history. Read Mo...

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Your guide to 2018’s biggest holiday marketing trends
Ecommerce

Your guide to 2018’s biggest holiday marketing trends

7y Emily Alford

Your guide to 2018’s biggest holiday marketing tre...

This new research from ClickZ, in association with Kenshoo, shows how advertisers at U.S. brands are expanding budget and reach for the 2018 holiday s...

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Social media Stories on the rise in 2018 holiday ads
Digital Marketing

Social media Stories on the rise in 2018 holiday ads

7y Kimberly Collins

Social media Stories on the rise in 2018 holiday a...

38% of brands included FB Stories in their 2018 holiday marketing and 37% said Instagram Stories, making these two of the most popular new ad opportun...

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New research: Marketers focused on Stories, mobile, and Amazon ads for 2018 holiday push
Digital Marketing

New research: Marketers focused on Stories, mobile, and Amazon ads for 2018...

7y Kimberly Collins

New research: Marketers focused on Stories, mobile...

Research report on digital marketing spend for the 2018 holiday season. Brands put more advertising dollars toward social media Stories, mobile, and A...

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4 ways to re-engage cart abandoners with targeted ads
Ecommerce

4 ways to re-engage cart abandoners with targeted ads

7y Declan Kennedy

4 ways to re-engage cart abandoners with targeted ...

In 2017, the average cart abandonment rate was 78.65%. Here are 4 ways to retarget cart abandoners with targeted ads on Facebook and Instagram. Read M...

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What brands can do to improve ecommerce performance
Ecommerce

What brands can do to improve ecommerce performance

7y Kimberly Collins

What brands can do to improve ecommerce performanc...

Tip #1: optimize your product display pages (PDPs) across non-Amazon retailers. 38% of consumers said they'd leave a site from lack of product content...

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Amazon HQ2 plans for Queens, NY and Crystal City, VA
Ecommerce

Amazon HQ2 plans for Queens, NY and Crystal City, VA

7y Kimberly Collins

Amazon HQ2 plans for Queens, NY and Crystal City, ...

Amazon is finalizing plans to split its second headquarters between Long Island City (LIC), Queens, New York, and Crystal City, Virginia, a suburb of ...

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