Why more retailers should be offering buy online, collect in store in 2016
Ecommerce

Why more retailers should be offering buy online, collect in store in 2016

10y Graham Charlton

Why more retailers should be offering buy online, ...

According to Internet Retailer, Kate Spade is planning to introduce a buy online, collect in store (BOPS) service this year. It’s been popular i...

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15 ways psychology can boost ecommerce sales
Ecommerce

15 ways psychology can boost ecommerce sales

10y Tereza Litsa

15 ways psychology can boost ecommerce sales

It’s not always easy for an ecommerce business to gain new customers, especially when it’s struggling to understand the needs of its audience. L...

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Google gives 2016 presidential candidates a prime slot in search results
Search

Google gives 2016 presidential candidates a prime slot in search results

10y Graham Charlton

Google gives 2016 presidential candidates a prime ...

Google has announced the launch of a new feature, which allows presidential candidates to post directly into search results.  It allows the candidates...

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Blogging for SEO: five beginners' tips
Content

Blogging for SEO: five beginners' tips

10y Matt Morgan

Blogging for SEO: five beginners' tips

A blog can still take you to the top. If you do it right. Everyone loves free information. And free information reels in customers. That’s why bloggin...

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Content marketing: Nine tips for herding your stakeholder cats
Content

Content marketing: Nine tips for herding your stakeholder cats

10y Dan Brotzel

Content marketing: Nine tips for herding your stak...

As content marketing types, we’ve all been there. After all that ideation and PM and creativity, it turns out that just getting your content reviewed ...

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10 great UX features from the Airbnb website
Acquisition

10 great UX features from the Airbnb website

10y Graham Charlton

10 great UX features from the Airbnb website

Airbnb has been very successful, to say the least. Of course, a disruptive business model has been a big factor, but a great user experience has playe...

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ClickZ cases the candidates: the journey from search to site
Search

ClickZ cases the candidates: the journey from search to site

10y Mike O'Brien

ClickZ cases the candidates: the journey from sear...

There's a lot of crossover when its comes to search and website, so the final "ClickZ cases the candidates" tackles two facets of digital marketing at...

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Mapping results on travel sites: what’s best for usability?
Disruptive MarTech

Mapping results on travel sites: what’s best for usability?

10y Matt Isherwood

Mapping results on travel sites: what’s best for u...

Having a map search is pretty vital for holiday sites. Not surprisingly users want to know how close to the action they’ll be located. However, it’s ...

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Data for dummies: Four places to get started
Data insights

Data for dummies: Four places to get started

10y Mike O'Brien

Data for dummies: Four places to get started

It may be imperative to any marketing strategy, but collecting data is daunting to all the digital dilettantes out there. Here are four tactics to sta...

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Zappos solidifies brand message with Leap Day
Strategies

Zappos solidifies brand message with Leap Day

10y Mike O'Brien

Zappos solidifies brand message with Leap Day

Trying to make Leap Day into a federal holiday, Zappos' closing its call center could have backfired. But it worked because it was strangely on brand...

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When a brand picks a marketing team, why is CRO always on the bench?
Acquisition

When a brand picks a marketing team, why is CRO always on the bench?

10y Paul Rouke

When a brand picks a marketing team, why is CRO al...

At the end of 2015 I started a Twitter conversation with some of the world’s leading experts on conversion optimisation. It all centred on the questi...

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Life without Google’s right rail: 12 strategic implications for marketers
Media

Life without Google’s right rail: 12 strategic implications for marketers

10y Kevin Lee

Life without Google’s right rail: 12 strategic imp...

Google made major news last week when it confirmed that it was eliminating right rail (sidebar) ad slots for queries with a high degree of commercial ...

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Why accessibility is so important in digital marketing
Content

Why accessibility is so important in digital marketing

10y Rebecca Sentance

Why accessibility is so important in digital marke...

If you work in digital marketing or have any kind of business that markets itself online, you’ve probably thought about all sorts of ways to increase ...

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How marketers can avoid poor customer service within the email industry
Email

How marketers can avoid poor customer service within the email industry

10y Ryan Phelan

How marketers can avoid poor customer service with...

Customer service should be a core component of any business, but it has been on the decline in the email marketing industry. A lot that can be attribu...

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Throwback Thursday: Giant Spoon’s Jon Haber on cheese and dogs
Agency Spotlight

Throwback Thursday: Giant Spoon’s Jon Haber on cheese and dogs

10y Yuyu Chen

Throwback Thursday: Giant Spoon’s Jon Haber on che...

Instead of talking about famous campaigns from big brands, Jon Haber, co-founder of Giant Spoon, shares two commercials that have never left his mind....

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Retail fulfilment: no longer a back-room concern
Ecommerce

Retail fulfilment: no longer a back-room concern

10y Ian Jindal

Retail fulfilment: no longer a back-room concern

Sometimes you have to stop looking at something the way you always have and consider it from a completely different perspective. On one hand the quest...

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How to use data from ad tech and martech for display ads
Analytics

How to use data from ad tech and martech for display ads

10y Ohad Hecht

How to use data from ad tech and martech for displ...

The convergence of advertising and marketing technologies is increasing the way data can be used to improve the efficiency of display ads. Read More...

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How many channels do brands need for a multichannel strategy?
Asia

How many channels do brands need for a multichannel strategy?

10y Sophie Loras

How many channels do brands need for a multichanne...

Any retail marketing strategy in Asia needs a minimum of three channels, according to regional experts. Read More...

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Google closes its financial comparison service Google Compare
Media

Google closes its financial comparison service Google Compare

10y Graham Charlton

Google closes its financial comparison service Goo...

Google is to shut down Google Compare, its financial comparison service, from March 23. The service will be closed in both the UK and US.  On the face...

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How to measure your customer service via email and social media
Analytics

How to measure your customer service via email and social media

10y Yuyu Chen

How to measure your customer service via email and...

Email and social media are two efficient channels to assess your customer satisfaction. Read More...

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The digital download: Yahoo axes various content channels and more
Content

The digital download: Yahoo axes various content channels and more

10y Yuyu Chen

The digital download: Yahoo axes various content c...

News of the week features Yahoo’s new digital strategy, Twitter’s improved search capabilities, ComScore’s cross-platform measurement and Kate Middlet...

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Cognitive marketing: The impact of AI on advertising
Display Advertising

Cognitive marketing: The impact of AI on advertising

10y Larry Allen

Cognitive marketing: The impact of AI on advertisi...

Brand strategies used across various channels, especially digital and linear TV, have long focused on grabbing attention with “over the top” tactics: ...

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Apple Pay launches in China
Asia

Apple Pay launches in China

10y Sophie Loras

Apple Pay launches in China

Apple faces domestic competition from Alibaba and Tencent as it launches Apple Pay in China. Read More...

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Q&A: Mike Warwick talks about the new Joseph Joseph website
Ecommerce

Q&A: Mike Warwick talks about the new Joseph Joseph website

10y Graham Charlton

Q&A: Mike Warwick talks about the new Joseph J...

Kitchenware retailer Joseph Joseph has just launched a new version of its website. It looks great, but what’s behind the redesign? I’ve be...

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ClickZ cases the candidates: branding
Strategies

ClickZ cases the candidates: branding

10y Mike O'Brien

ClickZ cases the candidates: branding

Last week, we focused on the presidential hopefuls' emails. In part two of this series, we reached out to some branding experts to talk logos and slog...

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Parry Malm on email automation and (lack of) ESP innovation
Automation

Parry Malm on email automation and (lack of) ESP innovation

10y Graham Charlton

Parry Malm on email automation and (lack of) ESP i...

Today sees the release of the ClickZ Digital Marketing Podcast series, featuring some of the experts who contributed to our Digital Trends 2016 report...

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The face of omnichannel in APAC: Spotlight on Decathlon's Clarence Chew
Asia

The face of omnichannel in APAC: Spotlight on Decathlon's Clarence Chew

10y Sophie Loras

The face of omnichannel in APAC: Spotlight on Deca...

Established retail sports giant Decathlon has given its Singaporean team free reign to implement an omnichannel strategy, and Clarence Chew is the man...

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