"Digital-first" marketing helped companies outperform peers by >40% in 2018 business goals
Digital Marketing

"Digital-first" marketing helped companies outperform peers by >40% in 2...

7y Jacqueline Dooley

"Digital-first" marketing helped companies outperf...

This year's Adobe Digital Trends report reveals marketing priorities and insights of nearly 13,000 marketers, creatives, and IT professionals, includi...

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What's holding companies back from delivering on customer experience? Q&A with Deloitte Digital's Experience leader Angel Vaccaro
Analytics

What's holding companies back from delivering on customer experience? Q&...

7y Kimberly Collins

What's holding companies back from delivering on c...

"To really get it right, you have to focus on the data first. If you can't get your data right, then a tool's just a tool." Angel Vaccaro speaks to Cl...

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PepsiCo looks to drive more personalized experiences via new Foodservice Digital Lab
Digital Transformation

PepsiCo looks to drive more personalized experiences via new Foodservice Di...

7y Barry Levine

PepsiCo looks to drive more personalized experienc...

Pepsico has introduced a new data-driven consultancy in an effort to help its customers adjust to digital disruption by making better use of their mar...

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Three retailers going above and beyond with personalization
Ecommerce

Three retailers going above and beyond with personalization

7y Mike O'Brien

Three retailers going above and beyond with person...

Personalization is important for any retailer and some - like Nike, L'Oréal and Stitch Fix - are using innovative technology to do it better than othe...

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Three-quarters of retailers say they need to reinvent themselves: New report outlines how
Ecommerce

Three-quarters of retailers say they need to reinvent themselves: New repor...

7y Barry Levine

Three-quarters of retailers say they need to reinv...

“For retailers,” says a new report from the World Retail Congress, “good is no longer enough [and] being average is punished hard.” Read More...

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Digital transformation: Top challenges to success in 2019
Digital Transformation

Digital transformation: Top challenges to success in 2019

7y Luke Richards

Digital transformation: Top challenges to success ...

New report reveals 97% of organizations are currently undertaking or planning to undertake digital transformation initiatives, but the vast majority s...

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Customer data in retail 2019: Key research findings
Analytics

Customer data in retail 2019: Key research findings

7y Charlie Braithwaite

Customer data in retail 2019: Key research finding...

Findings from recent research report on use of customer data in retail for 2019. Percent of businesses who collect customer data, think they "use it e...

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How messaging is transforming the way we do business
Digital Transformation

How messaging is transforming the way we do business

7y Jacqueline Dooley

How messaging is transforming the way we do busine...

Each month, people and businesses exchange more than 8 billion messages, representing 400% year on year growth. How can businesses prepare for this ch...

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Smart Kroger stores, click-and-collect: The state of grocery retail, part 2
Ecommerce

Smart Kroger stores, click-and-collect: The state of grocery retail, part 2

7y Mike O'Brien

Smart Kroger stores, click-and-collect: The state ...

Curbside pickup and technologically-advanced stores could help traditional grocery retailers like Walmart and Kroger fend off Amazon. Read More...

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What's Saks Fifth Avenue's top tech investment? Its salespeople
Ecommerce

What's Saks Fifth Avenue's top tech investment? Its salespeople

7y Mike O'Brien

What's Saks Fifth Avenue's top tech investment? It...

While retailers increasingly trick their stores out, Saks Fifth Avenue focuses on making sure salespeople have every digital tool at their disposal. R...

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Microsoft CEO Satya Nadella: "Know where the world is going. You have to bet right, long before it's conventional"
Industry Developments

Microsoft CEO Satya Nadella: "Know where the world is going. You have to be...

7y Kimberly Collins

Microsoft CEO Satya Nadella: "Know where the world...

Thoughts from Microsoft CEO Satya Nadella speaking last week on innovation, business transformation, and upcoming tech trends -- all of which have led...

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Best Buy CEO Hubert Joly: "Ten years ago at Best Buy, we thought 'Amazon will kill us'"
Digital Transformation

Best Buy CEO Hubert Joly: "Ten years ago at Best Buy, we thought 'Amazon wi...

7y Kimberly Collins

Best Buy CEO Hubert Joly: "Ten years ago at Best B...

Last week, Best Buy CEO spoke at the Adobe Summit in Las Vegas about the company's digital transformation over the past decade, and what's next for Be...

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Survey: Customer experience trends 2019
Leadership

Survey: Customer experience trends 2019

7y Lynne Capozzi

Survey: Customer experience trends 2019

Per a recent survey, 66% of consumers globally said "I don't remember when a brand experience exceeded my expectations." Key findings from the report....

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How Netflix uses big data to create content and enhance user experience
Analytics

How Netflix uses big data to create content and enhance user experience

7y Gabrielle Sadeh

How Netflix uses big data to create content and en...

An estimated 80% of content streamed on Netflix is influenced by its recommendation system. Stats/examples how shows like House of Cards keep users en...

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Five lessons learned from conversations with brilliant CMOs
Leadership

Five lessons learned from conversations with brilliant CMOs

7y Justin Gray

Five lessons learned from conversations with brill...

I talked with five super smart CMOs. Here are the five main takeaways we can learn from their experience as leaders in marketing and marketing technol...

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How to execute on your big retail marketing ideas for 2019
Ecommerce

How to execute on your big retail marketing ideas for 2019

7y Tiffany Delmore

How to execute on your big retail marketing ideas ...

JLL Retail estimates that ecommerce brands will build 850 physical stores in the next five years. Three tactics for your retail marketing plan this ye...

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Relevance is the goal: Q+A with Dollar Shave Club VP of Customer Strategy Gloria Synn
Leadership

Relevance is the goal: Q+A with Dollar Shave Club VP of Customer Strategy G...

7y Mike O'Brien

Relevance is the goal: Q+A with Dollar Shave Club ...

In this Q+A with Gloria Synn, we discuss the difference between personalization and relevance, and how that fuels loyalty for Dollar Shave Club. Read ...

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Marketing planning goals: Past, present, and future
Leadership

Marketing planning goals: Past, present, and future

7y Emily Alford

Marketing planning goals: Past, present, and futur...

Marketing planning goals have undergone quite the changes over the years. From year-end analyses to now instant, new tech continues to change the game...

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Five trends shaping digital transformation in 2019
Digital Transformation

Five trends shaping digital transformation in 2019

7y Stacy Martinet

Five trends shaping digital transformation in 2019

The digital space will continue to evolve quickly in the year ahead. Adobe’s Stacy Martinet discusses the trends marketers must know to stay on top. R...

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How brick & click retailers can win with personalization in 2019
Ecommerce

How brick & click retailers can win with personalization in 2019

7y Rohan Ayyar

How brick & click retailers can win with perso...

Nordstrom and Walmart are growing their ecommerce businesses faster than Amazon. Here are four ideas for how retailers can personalize experience in 2...

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Super Bowl ads cost millions of dollars. Are they worth it?
Digital Advertising

Super Bowl ads cost millions of dollars. Are they worth it?

7y Mike O'Brien

Super Bowl ads cost millions of dollars. Are they ...

Though Super Bowl ads are guaranteed attention, they don't necessarily guarantee sales. But they can, particularly when emotion meets actionability. R...

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Survey: What digital skills training do brands need for employees
Digital Transformation

Survey: What digital skills training do brands need for employees

7y Emily Alford

Survey: What digital skills training do brands nee...

Nearly a quarter of employees receive just one day of digital skills training in an entire year, according to our recent survey. How brands can change...

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How to become a better marketer: 5 things to do every day
Leadership

How to become a better marketer: 5 things to do every day

7y Emily Alford

How to become a better marketer: 5 things to do ev...

Warren Buffett famously had his pilot write down a list of 25 goals, circle the 5 most important, and put the remaining 20 on an “avoid at all costs” ...

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5 retail technology highlights from NRF 2019: Retail's Big Show
Ecommerce

5 retail technology highlights from NRF 2019: Retail's Big Show

7y Mike O'Brien

5 retail technology highlights from NRF 2019: Reta...

There were plenty of amazing innovations in retail technology at NRF 2019: Retail's Big Show. Here are five of the highlights. Read More...

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What marketers can learn from the Amazon six page memo
Leadership

What marketers can learn from the Amazon six page memo

7y Emily Alford

What marketers can learn from the Amazon six page ...

Before presenting a big idea, Amazon employees write a six page memo detailing the project, scope and approach. What can marketers learn from that str...

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How Mastercard is doing its part to revolutionize retail
Ecommerce

How Mastercard is doing its part to revolutionize retail

7y Mike O'Brien

How Mastercard is doing its part to revolutionize ...

Financial services companies have a stodgy reputation, but Mastercard has long been at the forefront of using technology to bridge on- and offline sho...

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Digital transformation: What it is and why it matters in 2019
Digital Transformation

Digital transformation: What it is and why it matters in 2019

7y Brandyn Morelli

Digital transformation: What it is and why it matt...

Digital transformation could be in the running for "buzzword of the year." And yet, it's something businesses take very seriously. Here's a primer for...

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