How customer behavior is helping Hyundai change the buying experience
Digital Transformation

How customer behavior is helping Hyundai change the buying experience

7y Jacqueline Dooley

How customer behavior is helping Hyundai change th...

"This is the best competitive advantage possible," Says Hyundai CMO Dean Evans, "because the features and technology across today's automotive brands ...

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Humanize the customer experience, supercharge it with AI
AI & Automation

Humanize the customer experience, supercharge it with AI

7y Jacqueline Dooley

Humanize the customer experience, supercharge it w...

44% of shoppers indicated they would become repeat buyers after a personalized experience, and adoption of AI by marketers is expected to increase by ...

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Workato opens Automation Marketplace, an ‘AppExchange for automations’
Digital Transformation

Workato opens Automation Marketplace, an ‘AppExchange for automations’

7y Barry Levine

Workato opens Automation Marketplace, an ‘AppExcha...

To answer the growing need of businesses to automate processes, Workato has announced an Automation Marketplace, offering about 400,000 workflow “reci...

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LiveRamp and Bombora partner for patent-pending approach to SMB targeting
Digital Advertising

LiveRamp and Bombora partner for patent-pending approach to SMB targeting

7y Barry Levine

LiveRamp and Bombora partner for patent-pending ap...

LiveRamp and Bombora are partnering for probabilistic targeting of SMBs with stated 86% accuracy, as determined by blind tests with 40,000 businesses....

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How Juniper Networks transformed its marketing budget management and reporting
Change management

How Juniper Networks transformed its marketing budget management and report...

7y Nancy Weintraub

How Juniper Networks transformed its marketing bud...

Juniper Networks identified marketing budget management and reporting as a top pain point. They choose Allocadia's SaaS tool. Seven years later, marke...

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The rise of Instagram Stories ads in Q2 2019
Digital Marketing

The rise of Instagram Stories ads in Q2 2019

7y Tereza Litsa

The rise of Instagram Stories ads in Q2 2019

Spend on Instagram Stories ads has seen the biggest growth in social advertising budgets, doubling since last year, according to Kenshoo's latest repo...

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95% of B2B marketers consider demand creation strategy to be successful
Digital Marketing

95% of B2B marketers consider demand creation strategy to be successful

7y Jacqueline Dooley

95% of B2B marketers consider demand creation stra...

And nearly 60% of B2B marketers say email marketing is the most effective strategy for demand creation, followed by content/video, SEO, events, then s...

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Google launches major new initiative to protect both consumer privacy and free online content
Digital Advertising

Google launches major new initiative to protect both consumer privacy and f...

7y Barry Levine

Google launches major new initiative to protect bo...

Google said on Thursday they plan to work with the web community to “develop new standards that advance privacy, while continuing to support free acce...

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48% B2B marketers admit content is only "somewhat effective" or "ineffective"
Content

48% B2B marketers admit content is only "somewhat effective" or "ineffectiv...

7y Luke Richards

48% B2B marketers admit content is only "somewhat ...

New report shows content struggles among B2B marketers. But data, consistency and scalability are set to underpin strategies of the future. Read More...

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"Marketing's new M.O." and the power of "data-driven creative"
Strategies

"Marketing's new M.O." and the power of "data-driven creative"

7y Emily Alford

"Marketing's new M.O." and the power of "data-driv...

In a new report from Domo, senior marketers weigh in on: too many metrics, long- vs short-term, and the power of "data-driven creative" instead of hav...

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Only 1 in 5 organizations effectively personalize content at-scale
Content

Only 1 in 5 organizations effectively personalize content at-scale

7y Charlie Braithwaite

Only 1 in 5 organizations effectively personalize ...

A new report by Seismic and Forrester finds that providing a personalized customer experience is both the biggest challenge and the biggest opportunit...

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Making sense of martech when brands use 28 vendors and counting
Disruptive MarTech

Making sense of martech when brands use 28 vendors and counting

7y Kenna Hilburn

Making sense of martech when brands use 28 vendors...

Marketers work with an average of 28 tech vendors and that number is only growing. How can brands start making sense of martech and simplifying comple...

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Martech for events: SummitSync, Conversica mix meeting automation + conversational AI
Disruptive MarTech

Martech for events: SummitSync, Conversica mix meeting automation + convers...

7y Jacqueline Dooley

Martech for events: SummitSync, Conversica mix mee...

"Together SummitSync and Conversica solve a critical problem marketers face in maximizing their trade show ROI," says Conversica VP. What does this pa...

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Cross-channel attribution via incrementality measurement: Measured CEO/Co-founder
Disruptive MarTech

Cross-channel attribution via incrementality measurement: Measured CEO/Co-f...

7y Kimberly Collins

Cross-channel attribution via incrementality measu...

D2C companies like Peloton are increasingly turning to incrementality measurement for attribution. Measured CEO Trevor Testwuide on why that's the cas...

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Consumers expect high EQ from brands, especially for purchases >$100
Ecommerce

Consumers expect high EQ from brands, especially for purchases >$100

7y Emily Alford

Consumers expect high EQ from brands, especially f...

Brand EQ means recognizing a buyer’s emotional state and communicating accordingly. The more consumers plan to spend, the more they expect that experi...

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Video marketing trends CMOs need to know
Video

Video marketing trends CMOs need to know

7y Eoin Dowdall

Video marketing trends CMOs need to know

Video remains a medium that refuses to sit still. Explore video marketing trends that CMOs need to know about, putting them in real-world situations. ...

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Adobe on how to select and future-proof your CMS
Content

Adobe on how to select and future-proof your CMS

7y Jacqueline Dooley

Adobe on how to select and future-proof your CMS

The CMS market is expected to be worth $14 billion by 2024. How can marketers navigate between traditional, headless, and hybrid platforms? Adobe's gu...

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The creative’s critical role in online-to-offline customer experiences
Acquisition

The creative’s critical role in online-to-offline customer experiences

7y Ashley Still

The creative’s critical role in online-to-offline ...

Adobe's VP of Creative Cloud talks about using data to drive empathy, design, and successful customer experience, when moving from a tactile brick-and...

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Customer experience via the contact center: Q&A with Calabrio CMO Rebecca Martin
Ecommerce

Customer experience via the contact center: Q&A with Calabrio CMO Rebecca M...

7y Kimberly Collins

Customer experience via the contact center: Q&A wi...

"Marketers can do wonders if they just look at what's going on under their own nose in their organization's contact center," says Calabrio's Rebecca M...

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Only 8% of stores use live chat correctly, new report says
Chatbots

Only 8% of stores use live chat correctly, new report says

7y Kimberly Collins

Only 8% of stores use live chat correctly, new rep...

"Most online retailers are leaving money (and marketing campaign ROI) on the table," Vincent Phamvan, Head of Growth at Simplr, told ClickZ. Read More...

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Internet cookies: From 1994 to 2019, and the industry shifts of the future
Digital Marketing

Internet cookies: From 1994 to 2019, and the industry shifts of the future

7y Scott Howe

Internet cookies: From 1994 to 2019, and the indus...

"While internet cookies certainly still have a place in the ecosystem, technical innovations have created new identifiers that surpass their limitatio...

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Facebook’s Power5 tactics: How to advertise on Facebook in 2019
Digital Advertising

Facebook’s Power5 tactics: How to advertise on Facebook in 2019

7y Brian Bowman

Facebook’s Power5 tactics: How to advertise on Fac...

Facebook’s “Power5” set of advertising tactics incorporates all the key changes that have happened over the last few years with industry best practice...

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From CMS to CXP: What the future of content management will look like
Content

From CMS to CXP: What the future of content management will look like

7y Matthew Baier

From CMS to CXP: What the future of content manage...

"Today’s goal isn’t merely reaching an audience, but enabling an individual experience," says Contentstack's COO & CMO on the shift from CMS to CXP. R...

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How to not be fired as a CMO in the next three years
Leadership

How to not be fired as a CMO in the next three years

7y Lee Arthur

How to not be fired as a CMO in the next three yea...

In light of recent news of companies scrapping the CMO position, guest contributor Lee Arthur weighs in on what people must do to be successful in the...

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US digital ad spend up 18% YoY, new IAB report says
Digital Advertising

US digital ad spend up 18% YoY, new IAB report says

7y Kimberly Collins

US digital ad spend up 18% YoY, new IAB report say...

Digital ad spend in the US reached $28.4 billion in Q1 of 2019, up from $23.9 billion in Q1 of last year. Retail accounts for nearly 22% of that spend...

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Is martech on the verge of a DOOH boom?
Digital Transformation

Is martech on the verge of a DOOH boom?

7y Luke Richards

Is martech on the verge of a DOOH boom?

The digital out-of-home (DOOH) advertising market is expected to be worth more than $26bn by 2023. How are programmatic and mobile set to impact its g...

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There are three CMO archetypes, but only one is best for driving growth
Leadership

There are three CMO archetypes, but only one is best for driving growth

7y Biljana Cvetanovski

There are three CMO archetypes, but only one is be...

McKinsey analysis shows that high-growth companies are seven times more likely to have a "Unifier" CMO who fosters robust, collaborative partnerships....

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