How have chatbots failed to deliver on promise, and how will this change?
Chatbots

How have chatbots failed to deliver on promise, and how will this change?

7y Vivek Lakshman

How have chatbots failed to deliver on promise, an...

Companies jumped on the chatbot bandwagon a few years ago. The first generation has come up short in some ways, but the new wave of digital assistants...

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How the right tools can help remedy your website's traffic problem
Digital Marketing

How the right tools can help remedy your website's traffic problem

7y Corey Wainwright

How the right tools can help remedy your website's...

What to look for in tools for SEO, blogging, and social media, how to integrate them, and the importance of using those tools to improve website traff...

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Customer calls: Using call insights en masse for better marketing
AI & Automation

Customer calls: Using call insights en masse for better marketing

7y Tim Flagg

Customer calls: Using call insights en masse for b...

In a digital age filled with data, some of the best insights can be found via actual conversations on customer calls. Three strategies from recent web...

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Conversational ads: The future of two-way interaction is now
AI & Automation

Conversational ads: The future of two-way interaction is now

7y Mahi de Silva

Conversational ads: The future of two-way interact...

Rapid advancements in NLP and machine learning have given rise to conversational AI technologies marketers can use for more engaging conversational ad...

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Digital ad spend: Paid search continues to dominate in 2019
Digital Advertising

Digital ad spend: Paid search continues to dominate in 2019

7y Jacqueline Dooley

Digital ad spend: Paid search continues to dominat...

A May/June survey of 500 digital marketing decision makers found that paid search comprises 40% of digital ad spend. More on top challenges, trends, a...

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How Nestlé Waters uses marketing technology to drive growth
Digital Transformation

How Nestlé Waters uses marketing technology to drive growth

7y Jacqueline Dooley

How Nestlé Waters uses marketing technology to dri...

"Marketers need to own the entire customer journey. This is how they can be the growth engine for any company that will win in the future," says Nestl...

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Five ways to up your social media ante with conversational AI
AI & Automation

Five ways to up your social media ante with conversational AI

7y Kartik Walia

Five ways to up your social media ante with conver...

From more effective inbound engagement to higher lifetime value, from superior service to the economy of scale, conversational AI for social media can...

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Geofencing: Impact, spending, limitations, and examples for marketers
Digital Advertising

Geofencing: Impact, spending, limitations, and examples for marketers

7y Jacqueline Dooley

Geofencing: Impact, spending, limitations, and exa...

Geofencing goes beyond standard geographic targeting by honing in on very specific locations down to a drawn radius of X miles, streets, or even build...

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Will RCS messaging ever become a reality for marketers and why the long delay?
Digital Transformation

Will RCS messaging ever become a reality for marketers and why the long del...

7y Henry Cazalet

Will RCS messaging ever become a reality for marke...

Research by Juniper claims that RCS will achieve a 290% average annual growth taking the annual figure to 56 billion business RCS messages in 2023. Re...

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Amazon Prime Day 2019: What sellers should expect
Ecommerce

Amazon Prime Day 2019: What sellers should expect

7y Jacqueline Dooley

Amazon Prime Day 2019: What sellers should expect

More than 100 million products were purchased on last year's Amazon Prime Day. Key information about what sellers should expect and prepare for in 201...

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The next phase of account-based marketing (ABM): Business ecosystems
Account-based marketing

The next phase of account-based marketing (ABM): Business ecosystems

7y Peter Isaacson

The next phase of account-based marketing (ABM): B...

The category of ABM has come a long way in the last couple years. What will the next phase of its evolution be? Demandbase CMO Peter Isaacson discusse...

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Instagram introduces ads to the “Explore” feed
Industry Developments

Instagram introduces ads to the “Explore” feed

7y Jacqueline Dooley

Instagram introduces ads to the “Explore” feed

Instagram's Explore feature -- which is used by 50% of users each month -- will now include ads, giving brands a new way to reach its audience of near...

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Mobile customer lifecycle management in 2019: How to reach the hyperconnected
Disruptive MarTech

Mobile customer lifecycle management in 2019: How to reach the hyperconnect...

7y Almitra Karnik

Mobile customer lifecycle management in 2019: How ...

Today’s consumers spend an average of three hours and 43 minutes a day on their mobile devices. How do we reach all these hyperconnected users in 2019...

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Gen Z consumers: Nearly 100% own a smartphone and spend over 4 hours per day online
Digital Marketing

Gen Z consumers: Nearly 100% own a smartphone and spend over 4 hours per da...

7y Jacqueline Dooley

Gen Z consumers: Nearly 100% own a smartphone and ...

A survey of over 79,000 internet users between the ages of 16-22 in 45 markets debunks stereotypes about Gen Z consumers and reveals trends in their d...

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LinkedIn introduces Objective Based Advertising
Digital Marketing

LinkedIn introduces Objective Based Advertising

7y Jacqueline Dooley

LinkedIn introduces Objective Based Advertising

LinkedIn has officially announced the rollout of Objective Based Advertising (OBA), reconfiguring its Campaign Manager to keep advertisers' objectives...

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A brief look at the state of influencer marketing
Social media

A brief look at the state of influencer marketing

7y Ellie Roddy

A brief look at the state of influencer marketing

Despite ongoing negativity, it doesn't look like influencers are going anywhere anytime soon, especially ones with true purpose that brands can align ...

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Optimizing customer experience is critical to surviving in the age of digital Darwinism
Digital Transformation

Optimizing customer experience is critical to surviving in the age of digit...

7y Jacqueline Dooley

Optimizing customer experience is critical to surv...

CMOs and CDOs from Hyundai, 20th Century Fox, Marriott, and others weigh in on how they're investing in technology focused on improving customer exper...

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Five business intelligence trends marketers should not overlook
Analytics

Five business intelligence trends marketers should not overlook

7y Marc Cerniglio

Five business intelligence trends marketers should...

This next year doesn't simply revolve around having or acquiring data, but rather how marketers use and report on it to create effective change. Read ...

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Finteza: a new analytics tool to optimize your conversion funnels
Media

Finteza: a new analytics tool to optimize your conversion funnels

7y Qhubekani Nyathi

Finteza: a new analytics tool to optimize your con...

Finteza's free analytics tool provides real-time in-depth website and app analytics to help digital marketers maximize conversions from the top to the...

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Martech industry in a “state of integration” in 2019 and beyond
Disruptive MarTech

Martech industry in a “state of integration” in 2019 and beyond

7y Jacqueline Dooley

Martech industry in a “state of integration” in 20...

Enterprise businesses use an average of 91 solutions, which can decrease overall efficiency of a tech stack. And right now in martech, many businesses...

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How can pursuing a blockchain course accelerate your career?
Media

How can pursuing a blockchain course accelerate your career?

7y Simplilearn

How can pursuing a blockchain course accelerate yo...

Blockchain market size is anticipated to increase to $23.3 billion by the year 2023 at a Compound Annual Growth Rate (CAGR) of 80.2 percent. A blockch...

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With mobile maturity comes the long tail of apps
Emerging Technology

With mobile maturity comes the long tail of apps

7y Adam Fingerman

With mobile maturity comes the long tail of apps

While you can find some statistics about the slowing growth of apps, there’s also the realization that we’re more dependent on our mobile phones than ...

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Democratization of data science: Empowering experience makers with an intelligent platform
Analytics

Democratization of data science: Empowering experience makers with an intel...

7y Lakshmi Shivalingaiah

Democratization of data science: Empowering experi...

Data science in marketing can no longer be for the elite, says Adobe Audience Manager's Lakshmi Shivalingaiah. How DMP marketers can use data science ...

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"Digital-first" marketing helped companies outperform peers by >40% in 2018 business goals
Digital Marketing

"Digital-first" marketing helped companies outperform peers by >40% in 2...

7y Jacqueline Dooley

"Digital-first" marketing helped companies outperf...

This year's Adobe Digital Trends report reveals marketing priorities and insights of nearly 13,000 marketers, creatives, and IT professionals, includi...

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The anatomy of a U.S. adult Twitter user in 2019 (and how marketers can use the information)
Social media

The anatomy of a U.S. adult Twitter user in 2019 (and how marketers can use...

7y Jacqueline Dooley

The anatomy of a U.S. adult Twitter user in 2019 (...

A new Pew Research study reveals demographics of U.S. adult Twitter users. 80% of tweets comes from 10% of users, the study found. But those 10% of to...

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80% of insurers plan to increase martech investment in next year
Disruptive MarTech

80% of insurers plan to increase martech investment in next year

7y Jacqueline Dooley

80% of insurers plan to increase martech investmen...

New report reveals martech challenges and opportunities facing insurance industry leaders within the next year. Many cite customer experience and unif...

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What would a digital advertising disruptor look like?
Digital Advertising

What would a digital advertising disruptor look like?

7y Mike Monroe

What would a digital advertising disruptor look li...

Facebook and Google currently dominate the digital advertising market — but that status quo won’t last forever. A new disruptor likely isn’t far from ...

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