The Power of Customer Engagement Is in Your Hands
Automation

The Power of Customer Engagement Is in Your Hands

12y Stephanie Miller

The Power of Customer Engagement Is in Your Hands

Engagement is not an event, it's a commitment - a nurturing process across channels. It's time that marketers become "engagement engineers" in order t...

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The Power of CRM for Solo Professionals, Consultants, and Experts
Automation

The Power of CRM for Solo Professionals, Consultants, and Experts

12y Ramon Ray

The Power of CRM for Solo Professionals, Consultan...

A detailed look at how a small business owner can acquire more customers, including tips on getting your name out there and resources to consult for b...

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5 Reasons You Need Buyer Personas
Automation

5 Reasons You Need Buyer Personas

12y Nate Young

5 Reasons You Need Buyer Personas

If you haven't yet created buyer personas at your organization, don't wait any longer. Developing buyer personas is a great way to go from one-to-many...

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25 B2B Marketing Automation Thought Leaders You Must Follow
Automation

25 B2B Marketing Automation Thought Leaders You Must Follow

12y Mathew Sweezey

25 B2B Marketing Automation Thought Leaders You Mu...

A look at the thought leaders you should be following on Twitter within several categories of marketing automation, including Content Creation, User E...

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Marketing Automation and Olympic Figure Skating: Why Arbitrary Opinions Are the Enemy
Automation

Marketing Automation and Olympic Figure Skating: Why Arbitrary Opinions Are...

12y Kevin Miller

Marketing Automation and Olympic Figure Skating: W...

There are specific processes inside of marketing automation platforms that are subject to the opinions of the users. The two best examples of this are...

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Why a Small Athletic Sportswear Company Doesn’t Want Customers
Automation

Why a Small Athletic Sportswear Company Doesn’t Want Customers

12y Ramon Ray

Why a Small Athletic Sportswear Company Doesn’t Wa...

Small business owners spend too much time trying to make a direct sale. What smart marketers do is focus on generating qualified leads and nurturing...

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Marketing Automation: It’s Not Just for B2B Marketers
Automation

Marketing Automation: It’s Not Just for B2B Marketers

12y Ellen Valentine

Marketing Automation: It’s Not Just for B2B Market...

Marketing automation remains one of the most potent weapons that B2C marketers can use to reach their target markets. Here are four ways it can be use...

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Do You Need Data Breach Readiness?
Automation

Do You Need Data Breach Readiness?

12y Stephanie Miller

Do You Need Data Breach Readiness?

A sad fact of our time is that every company is at real risk for a criminal data breach, so a proactive approach is not only good for business, it's g...

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Smart Marketing Automation
Automation

Smart Marketing Automation

12y Christian Nahas

Smart Marketing Automation

Marketing automation has come a long way. In the hands of the right operator, today's tools are incredibly powerful. And therein lies the rub - in the...

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Sales Nurturing Campaigns Exposed
Automation

Sales Nurturing Campaigns Exposed

12y Mathew Sweezey

Sales Nurturing Campaigns Exposed

With sales nurturing campaigns, you can give your sales team the ability to stay top of mind, obtain more high-quality leads, and ultimately drive mor...

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Websites Need to Become as Personalized as Email
Automation

Websites Need to Become as Personalized as Email

12y Jon Miller

Websites Need to Become as Personalized as Email

We are at a point where the tools exist to make our websites just as targeted as our emails - technology today allows us to customize experiences, mes...

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Attribution Exposed: What Content Marketers Need to Know
Automation

Attribution Exposed: What Content Marketers Need to Know

12y Ben Plomion

Attribution Exposed: What Content Marketers Need t...

A previous column on why we need new and better ways to track the content we produce struck a chord with marketers, so now here's a deeper look at the...

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Automation: For What to Do Now, and What to Do Next
Automation

Automation: For What to Do Now, and What to Do Next

12y Andre Golsorkhi

Automation: For What to Do Now, and What to Do Nex...

Any company that uses marketing automation should be considering how the data being collected can not only inform what to market now, but also where t...

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Is Our Future Programmatic?
Automation

Is Our Future Programmatic?

12y Stephanie Miller

Is Our Future Programmatic?

Programmatic marketing will likely be a big driver of display and other digital spending in the coming year, as the programmatic approach benefits all...

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Learning From the Super Bowl and the NFL About CRM
Automation

Learning From the Super Bowl and the NFL About CRM

12y Ramon Ray

Learning From the Super Bowl and the NFL About CRM

How the NFL treats its team owners can give insight into how small businesses should tackle customer relationship management. Here are five tips. Read...

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How to Fail with Marketing Automation
Automation

How to Fail with Marketing Automation

12y Mathew Sweezey

How to Fail with Marketing Automation

The popularity of marketing automation is rising, but some people are failing at their implementations -- here are a few of the top reasons why. Read ...

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Does Your Email Marketing Suffer From Multiple Personality Disorder?
Automation

Does Your Email Marketing Suffer From Multiple Personality Disorder?

12y Kevin Miller

Does Your Email Marketing Suffer From Multiple Per...

Healthy email marketing programs can manifest multiple personalities at any given time. Companies that are very successful at email marketing are thos...

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Marketing Automation Becoming More Human?
Automation

Marketing Automation Becoming More Human?

12y Christian Nahas

Marketing Automation Becoming More Human?

Just as thermostat technology has changed drastically over the years, marketing automation is making strides toward using big data to make marketing a...

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How Are You Measuring Customer Success?
Automation

How Are You Measuring Customer Success?

12y Ellen Valentine

How Are You Measuring Customer Success?

Marketers often struggle with measuring success, but it's important to be able to measure your efforts so that you can adjust and improve over time. R...

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2014 Starting Off with Terrible PR for Marketers
Automation

2014 Starting Off with Terrible PR for Marketers

12y Stephanie Miller

2014 Starting Off with Terrible PR for Marketers

Between data breaches and Congressional hearings, the year has started on a sour note for marketers. What can we do to remedy the situation? Read More...

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Advice From a Sales Guy: Why CRM Fails for Many Companies
Automation

Advice From a Sales Guy: Why CRM Fails for Many Companies

12y Ramon Ray

Advice From a Sales Guy: Why CRM Fails for Many Co...

CRM software shouldn't be expected to boost revenue or fix sales, but instead can be an ideal complement to an already existing great sales engine. Re...

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5 Keys to Sales and Marketing Alignment
Automation

5 Keys to Sales and Marketing Alignment

12y Mathew Sweezey

5 Keys to Sales and Marketing Alignment

There's often a rivalry between sales and marketing, but it's important to align the two groups to ensure business success -- and marketing automatio...

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2014 Super Bowl Ads - In It for the Long Game
Automation

2014 Super Bowl Ads - In It for the Long Game

12y Jon Miller

2014 Super Bowl Ads - In It for the Long Game

Brands are turning their focus toward long-term engagement in their upcoming Super Bowl ads. Read More...

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Marketing Automation Lessons from Netflix
Automation

Marketing Automation Lessons from Netflix

12y Andre Golsorkhi

Marketing Automation Lessons from Netflix

Automation allows for the creation of a multi-faceted, and much more real, consumer profile. There's a lot the marketing automation space can learn fr...

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Content is King. Again. Still.
Automation

Content is King. Again. Still.

12y Stephanie Miller

Content is King. Again. Still.

The key to success in 2014 and beyond is coordinating and synchronizing your content marketing with your marketing automation and marketing analytics....

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2014: The Year Marketing Automation Gets the Recognition It Deserves
Actionable Analysis

2014: The Year Marketing Automation Gets the Recognition It Deserves

12y Andrew Edwards

2014: The Year Marketing Automation Gets the Recog...

Marketing automation has no agenda except to respond to data and seek a return on marketing content. As marketers get familiar with its successes, mar...

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7 Ways CRM Will Help You Prepare for Christmas 2014
Automation

7 Ways CRM Will Help You Prepare for Christmas 2014

12y Ramon Ray

7 Ways CRM Will Help You Prepare for Christmas 201...

It's a new year and now is the time to focus and determine your marketing plan for 2014 overall, but especially in regard to leveraging CRM better in ...

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