Should Email Be Free?
Email

Should Email Be Free?

23y Paul Soltoff

Should Email Be Free?

If each email cost money to send (like a letter), who would really pay? Read More...

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No Law of Averages
Email

No Law of Averages

23y Jared Blank

No Law of Averages

What’s the average CTR for an email marketing campaign? Even if Jared knew, he wouldn’t tell you. Read More...

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The Sooner, the Better?
Display Advertising

The Sooner, the Better?

23y Declan Dunn

The Sooner, the Better?

Hit ’send.’ Your email arrives... three weeks later. Not in time for the holidays. What’s going on? Read More...

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Screen Scrape Diaries, Part 2
Email

Screen Scrape Diaries, Part 2

23y Edward Grossman

Screen Scrape Diaries, Part 2

They took the bait! Edward shares the results from the screen scrape traps hidden in a previous column. Read More...

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Email Marketing: More Than Just Email
Analytics

Email Marketing: More Than Just Email

23y Jack Aaronson

Email Marketing: More Than Just Email

Putting the user experience back into email marketing. Read More...

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Pipe Tech Company Stands Out With Baseball Pitch
Email

Pipe Tech Company Stands Out With Baseball Pitch

23y Heidi Anderson

Pipe Tech Company Stands Out With Baseball Pitch

Here’s how a flow-measurement company hit a home run with an unusual email promotion. Read More...

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Assault On Corporate Email Intensifies
Email

Assault On Corporate Email Intensifies

23y Jeanne Jennings

Assault On Corporate Email Intensifies

Corporate email is more infected with viruses, spam and porn than ever before, according to a new study out by MessageLabs Inc. Read More...

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More E-Newsletter Metrics
Email

More E-Newsletter Metrics

23y Kathleen Goodwin

More E-Newsletter Metrics

The whys -- and hows -- of measuring your e-newsletter’s performance. It could be the only CRM tool you’ll ever need. Read More...

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Email and Search: A Powerful Combination
Email

Email and Search: A Powerful Combination

23y Barry Stamos

Email and Search: A Powerful Combination

Email's a powerful lure for motivated shoppers but only a first step in the buying cycle. If customers are still searching when they get to your site,...

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Pearl of an Antispam Program
Email

Pearl of an Antispam Program

24y Ben Isaacson

Pearl of an Antispam Program

ActiveState’s PeerMessage application uses probability modeling to determine whether a particular email message is or is not spam. Savvy Perl programm...

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Email Newsletter Tips, Tricks, and Stats, Part 2
Email

Email Newsletter Tips, Tricks, and Stats, Part 2

24y Jeanne Jennings

Email Newsletter Tips, Tricks, and Stats, Part 2

The top three mission-critical steps when planning your email newsletter. Read More...

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Even the Good Guys Want to Sell You Something
Email

Even the Good Guys Want to Sell You Something

24y Beth Cox

Even the Good Guys Want to Sell You Something

As if the proliferation of commercial spam wasn’t enough, must we now waste our time sifting through pitches from the good guys? Read More...

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Behind the Scenes, Part 2: Follow the Tech Leader
Email

Behind the Scenes, Part 2: Follow the Tech Leader

24y Karen Gedney

Behind the Scenes, Part 2: Follow the Tech Leader

Prescription for efficiency: Oxford Health Care goes digital. Read More...

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Pen Pal Politicians Reach Voters
Ad Industry Metrics

Pen Pal Politicians Reach Voters

24y Robyn Greenspan

Pen Pal Politicians Reach Voters

A growing number of elected officials in the U.S. are finding that the power of the people may lie in the power of the Internet. Read More...

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Searching for a Definition of Spam
Email

Searching for a Definition of Spam

24y Paul Soltoff

Searching for a Definition of Spam

Trying to define spam is like trying to define porn -- you know it when you see it, but everyone has a different idea. Is a clear definition possible?...

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New York Rangers Case Study
Email

New York Rangers Case Study

24y Heidi Anderson

New York Rangers Case Study

Rich media email: skating on thin ice? Here’s how the Rangers scored. Read More...

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The Rules of Engagement, Part 3
Email

The Rules of Engagement, Part 3

24y Kathleen Goodwin

The Rules of Engagement, Part 3

Measure what you never could before. Read More

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’Best’ Customers: More Profitable Relationships
Email

’Best’ Customers: More Profitable Relationships

24y Barry Stamos

’Best’ Customers: More Profitable Relationships

Remember good, old fashioned customer service? Handle it with email -- with three proven methods. Read More...

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Customer Optimization: A Holiday Primer
Email

Customer Optimization: A Holiday Primer

24y Al DiGuido

Customer Optimization: A Holiday Primer

What do marketers have up their sleeves this holiday season? Al lays out eight steps for fourth-quarter success. One: Make a list. Two: Check it twice...

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E-Mail Response Time Lags
Data insights

E-Mail Response Time Lags

24y Robyn Greenspan

E-Mail Response Time Lags

E-businesses looking for a competitive edge, customer loyalty and high satisfaction scores may want to pay closer attention to their inboxes. Read Mor...

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Behind the Scenes: What Works and What Needs Work
Email

Behind the Scenes: What Works and What Needs Work

24y Karen Gedney

Behind the Scenes: What Works and What Needs Work

Karen and Joanna are on a mission: Track down leading B2B email marketers and pump them for secrets. Read More...

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Email Power to the People, Part 2
Email

Email Power to the People, Part 2

24y Paul Soltoff

Email Power to the People, Part 2

Paul thinks he’s got the solution to the email spam/blocking/filtering problem. Read More...

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Opt-This, Opt-That: Putting Permission to Rest
Email

Opt-This, Opt-That: Putting Permission to Rest

24y Edward Grossman

Opt-This, Opt-That: Putting Permission to Rest

The levels of email permission and why they matter as much to you as to your clients, customers, and contacts. Read More...

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Study Finds NearlyOne-Third of Email Addresses Change Each Year
Email

Study Finds NearlyOne-Third of Email Addresses Change Each Year

24y Kevin Lee

Study Finds NearlyOne-Third of Email Addresses Cha...

Don’t be surprised if you can’t find a friend or colleague online. A new study indicates that 31% of email addresses change each year. Read More...

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Erma Bombeck’s Screen Saver, Revisited
Email

Erma Bombeck’s Screen Saver, Revisited

24y Heidi Anderson

Erma Bombeck’s Screen Saver, Revisited

Want a low cost, effective way to drive customers to your site and keep your brand on their desktops? Here’s a quick lesson from the University of Day...

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Nucem Software Takes The Fight To Spammers
Email

Nucem Software Takes The Fight To Spammers

24y Karen Gedney

Nucem Software Takes The Fight To Spammers

With the aid of new software, some companies are going to the source when it comes to battling the deluge of spam that is overflowing their inboxes an...

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Tumbleweed Enhances Email Security Tool
Email

Tumbleweed Enhances Email Security Tool

24y Paul Desmond

Tumbleweed Enhances Email Security Tool

Software vendor Tumbleweed Communications updates its Secure Guardian email security tool, adding new delivery methods and PKI support along with enha...

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