Groupon Eyes European Expansion, Buys CityDeal
Social

Groupon Eyes European Expansion, Buys CityDeal

16y Christopher Heine

Groupon Eyes European Expansion, Buys CityDeal

Daily deals marketer will nearly triple number of cities it services while going from 300 to 900 employees. Read More...

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Social Media for Business (to Business)
Social

Social Media for Business (to Business)

16y Dave Evans

Social Media for Business (to Business)

B2B companies are using social technologies in innovative and business-building ways. Consider these examples. Read More...

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Engaging With Social Media Influencers
Social

Engaging With Social Media Influencers

16y Liana Evans

Engaging With Social Media Influencers

Keep in mind: influencers within a community differ than others. Here's what you must keep in mind before reaching out to influencers. Read More...

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Does Your Company Breathe 'Customer Oxygen'?
Social

Does Your Company Breathe 'Customer Oxygen'?

16y Sam Decker

Does Your Company Breathe 'Customer Oxygen'?

How to ensure your company embraces customer-centricity into everything it does. Read More...

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Social Similar to Search a Decade Ago
Social

Social Similar to Search a Decade Ago

16y Erik Qualman

Social Similar to Search a Decade Ago

A look at the similar patterns of how companies are treating social media as they did when search engines started to appear. Read More...

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Social Media Analytics Powers the Whole Organization
Social

Social Media Analytics Powers the Whole Organization

16y Dave Evans

Social Media Analytics Powers the Whole Organizati...

What is blooming in social Web analytics? A look at the SAS Global Forum brings some insight. Read More...

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Work Backwards to Get Social Commerce Results
Social

Work Backwards to Get Social Commerce Results

16y Sam Decker

Work Backwards to Get Social Commerce Results

Start with what drives the final sale, analyzing what type of content drives your customers to make those purchases, then find ways to encourage custo...

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E-mail Can Be Social Media's Best Friend
Social

E-mail Can Be Social Media's Best Friend

16y Liana Evans

E-mail Can Be Social Media's Best Friend

When promoting valuable social media content designed to be shared with communities, seeding it out first to your e-mail list can be one of the best w...

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Social Media Basics
Social

Social Media Basics

16y Erik Qualman

Social Media Basics

Are your social media marketing efforts paralyzed? Consider these four steps. Read More...

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Friends Like You: Why Social Commerce Must Get Relevant
Social

Friends Like You: Why Social Commerce Must Get Relevant

16y Sam Decker

Friends Like You: Why Social Commerce Must Get Rel...

One brand is making its customer-generated reviews easier to sort and search - and more relevant and easier to share with friends. Consider these resu...

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Facebook's New Policies Fail to Stop Ad Copy Misuse
Social

Facebook's New Policies Fail to Stop Ad Copy Misuse

16y Christopher Heine

Facebook's New Policies Fail to Stop Ad Copy Misus...

A ClickZ review shows that one advertiser's copy mentions users' age while another mentions their city in an apparent violation of the social network'...

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Social Media: Your Customer Wants You!
Social

Social Media: Your Customer Wants You!

16y Dave Evans

Social Media: Your Customer Wants You!

Your job as a marketer extends across the entire organization. Consider these examples. Read More...

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Facebook Fan Pages Evolve Into CRM Channel for Big Brands
Social

Facebook Fan Pages Evolve Into CRM Channel for Big Brands

16y Christopher Heine

Facebook Fan Pages Evolve Into CRM Channel for Big...

Dove, Toyota, and Teleflora are deep into CRM on Facebook, dedicating staffers to the social site. Read More...

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Social Media Marketing Doesn't Exist in a Vacuum
Social

Social Media Marketing Doesn't Exist in a Vacuum

16y Liana Evans

Social Media Marketing Doesn't Exist in a Vacuum

How your company's PR, HR, IT, customer service, and search marketing teams can help your social media efforts succeed. Read More...

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1-2-3 Buy-In for Social Commerce - From the C-Suite and Beyond
Social

1-2-3 Buy-In for Social Commerce - From the C-Suite and Beyond

16y Sam Decker

1-2-3 Buy-In for Social Commerce - From the C-Suit...

To get buy-in for your social program, don't overlook any of these three constituencies and their perspectives. Read More...

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An Approach to Holistic SEO
Social

An Approach to Holistic SEO

16y Lee Odden

An Approach to Holistic SEO

What the latest innovations in search results mean for marketers. Read More...

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Social Media Thought Leaders - Who's No. 1?
Social

Social Media Thought Leaders - Who's No. 1?

16y Erik Qualman

Social Media Thought Leaders - Who's No. 1?

Who are the top social media thought leaders? It's your turn to decide. Cast your vote on Facebook. Read More...

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Social CRM: Do Your Homework
Social

Social CRM: Do Your Homework

16y Dave Evans

Social CRM: Do Your Homework

What does "social CRM" really mean and what can it offer you? Here are some ways to use it to your advantage. Read More...

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UGC and SEO: A Sales-Boosting Social Commerce Tactic
Social

UGC and SEO: A Sales-Boosting Social Commerce Tactic

16y Sam Decker

UGC and SEO: A Sales-Boosting Social Commerce Tact...

How to promote user-generated content to turn commentators and readers into customers. Read More...

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Avoid Social Media Missteps by Researching Your Audience
Social

Avoid Social Media Missteps by Researching Your Audience

16y Liana Evans

Avoid Social Media Missteps by Researching Your Au...

Learn from Nestlé's social media marketing faux pas. Read More...

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Five Social Media Trends to Watch in Early 2010
Social

Five Social Media Trends to Watch in Early 2010

16y Erik Qualman

Five Social Media Trends to Watch in Early 2010

Look for these trends to affect social media marketing in coming months. Read More...

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Connect Customer Interactions to Get More of Their Time...and Money
Social

Connect Customer Interactions to Get More of Their Time...and Money

16y Sam Decker

Connect Customer Interactions to Get More of Their...

Here are some practical steps to create a successful participation chain, which will help you build long-term engagement with your customers. Read Mor...

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How to Encourage Social Engagement
Social

How to Encourage Social Engagement

16y Dave Evans

How to Encourage Social Engagement

Respect your audience and get involved in the activities that they enjoy. These companies did. Read More...

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Just Because You Built It, Doesn't Mean They'll Come
Social

Just Because You Built It, Doesn't Mean They'll Come

16y Liana Evans

Just Because You Built It, Doesn't Mean They'll Co...

Take the time to understand the right kind of "field of dreams" to build for your target audience. Read More...

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Tide Enlists Venus Williams to Serve Up Digital Campaign
Social

Tide Enlists Venus Williams to Serve Up Digital Campaign

16y Christopher Heine

Tide Enlists Venus Williams to Serve Up Digital Ca...

Tennis star heads up design contest, while posting for the brand on Facebook and Twitter. Read More...

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Four Social Media Questions Answered
Social

Four Social Media Questions Answered

16y Erik Qualman

Four Social Media Questions Answered

The top questions asked by people, corporations, and the media - and some answers that should help you with your social media strategy. Read More...

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Geo-Location Services Get Social
Social

Geo-Location Services Get Social

16y Dave Evans

Geo-Location Services Get Social

If you own a retail store, restaurant, or any other business where people congregate, think about how you might apply the newest geo-location applicat...

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