Build on Competitive Data to Improve Site Performance
Analytics

Build on Competitive Data to Improve Site Performance

22y Jason Burby

Build on Competitive Data to Improve Site Performa...

Where to get -- and how to use -- data on competitive Web sites. Read More...

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Calculate Your Conversion Rates
Analytics

Calculate Your Conversion Rates

22y Bryan Eisenberg

Calculate Your Conversion Rates

Uncover a wealth of information you can use to make your site a lean, mean persuasion machine. Read More...

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Can Consumer Privacy and Targeting Coexist?
Actionable Analysis

Can Consumer Privacy and Targeting Coexist?

22y Dave Morgan

Can Consumer Privacy and Targeting Coexist?

The real consumer issue? Trust, not privacy. Read More...

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Sometimes, You Just Don't Need Customer Data
Analytics

Sometimes, You Just Don't Need Customer Data

22y Brian Teasley

Sometimes, You Just Don't Need Customer Data

Get the basics right before you conduct the customer survey. Read More...

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The Resolving Door
Analytics

The Resolving Door

22y Bryan Eisenberg

The Resolving Door

The two types of hyperlinks and why you need both. Read More

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Competitive Myopia
Actionable Analysis

Competitive Myopia

22y Heidi Cohen

Competitive Myopia

Do you know who your 'real' competitors are? How to conduct a competitive analysis. Read More...

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The Rebrand Challenge: UPS/ MBE Vs. FedEx/Kinko's
Analytics

The Rebrand Challenge: UPS/ MBE Vs. FedEx/Kinko's

22y Jack Aaronson

The Rebrand Challenge: UPS/ MBE Vs. FedEx/Kinko's

A year ago, UPS acquired and rebranded Mailboxes, Etc. stores. FedEx followed suit with Kinko's. Which company rebranded successfully -- and which did...

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If You Already Have the Ruby Slippers, Click
Analytics

If You Already Have the Ruby Slippers, Click

22y Jason Burby

If You Already Have the Ruby Slippers, Click

You already have the power to improve ROI; you just have to know how to use it. Read More...

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Power Persuasive Copy to Punch Up Sales
Analytics

Power Persuasive Copy to Punch Up Sales

22y Bryan Eisenberg

Power Persuasive Copy to Punch Up Sales

What's the number one online activity? Reading. How to make your copy matter. Read More...

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Inventory Management Problems: The Buy-Side Angle
Actionable Analysis

Inventory Management Problems: The Buy-Side Angle

22y Dave Morgan

Inventory Management Problems: The Buy-Side Angle

The saturation bottleneck. Read More

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Consumer Data, Marketing, and the Presidency
Analytics

Consumer Data, Marketing, and the Presidency

22y Brian Teasley

Consumer Data, Marketing, and the Presidency

Campaign data tactics -- not just for presidential hopefuls. Read More...

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The User-Centric Design Trap
Analytics

The User-Centric Design Trap

22y Bryan Eisenberg

The User-Centric Design Trap

Most sites can benefit from user-centric design. But how, why, and when it's applied makes a big difference to a commercial site's performance. Read M...

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Making an E-Commerce Checklist
Analytics

Making an E-Commerce Checklist

22y Jack Aaronson

Making an E-Commerce Checklist

It's that time of year again. A four-point list to get your e-commerce site in shape for the holidays. Read More...

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A Metrics Checklist
Actionable Analysis

A Metrics Checklist

22y Heidi Cohen

A Metrics Checklist

Basic campaign metrics: what they measure and how to calculate them. Read More...

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Cross-Pollinate Data and Harvest Better Information
Analytics

Cross-Pollinate Data and Harvest Better Information

22y Jason Burby

Cross-Pollinate Data and Harvest Better Informatio...

Where do you start? Ideas to get you started with data integration right away. Read More...

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The Five Issues that Persuade Visitors
Analytics

The Five Issues that Persuade Visitors

22y Bryan Eisenberg

The Five Issues that Persuade Visitors

Have you taken the time to understand how they feel? Five elementsthat instill confidence in online shoppers. Read More...

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Sizing A Behavioral Targeting Segment, Part 1
Actionable Analysis

Sizing A Behavioral Targeting Segment, Part 1

22y Dave Morgan

Sizing A Behavioral Targeting Segment, Part 1

How big -- or small -- should a targeted audience segment be? Read More...

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Shopping for a Software Solution, Part 2: Reporting
Analytics

Shopping for a Software Solution, Part 2: Reporting

22y Brian Teasley

Shopping for a Software Solution, Part 2: Reportin...

Shopping for an analytics software solution? Options, advice, and recommendations. Read More...

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Web Analytics for Retailers, Part 3
Analytics

Web Analytics for Retailers, Part 3

22y Bryan Eisenberg

Web Analytics for Retailers, Part 3

The advanced analytics reports retailers need to optimize conversion rates and maximize online sales. Part three of a series. Read More...

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No Profitable Customer Left Behind
Actionable Analysis

No Profitable Customer Left Behind

22y Heidi Cohen

No Profitable Customer Left Behind

Not all customers are created equal. Read More

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Prelaunch: Build Anticipation and Comfort
Analytics

Prelaunch: Build Anticipation and Comfort

22y Jack Aaronson

Prelaunch: Build Anticipation and Comfort

Launching a new product, service, or site? Properly prepare (or even titillate) customers. Read More...

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Build a Solid Foundation With Key Performance Indicators, Part 4: Content Sites
Analytics

Build a Solid Foundation With Key Performance Indicators, Part 4: Content S...

22y Jason Burby

Build a Solid Foundation With Key Performance Indi...

Key performance indicators: How to establish, define, and use them to improve performance on the four major types of commercial Web sites. Last in a s...

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Web Analytics for Retailers, Part 2
Analytics

Web Analytics for Retailers, Part 2

22y Bryan Eisenberg

Web Analytics for Retailers, Part 2

How different retailers use various vendors' analytics reports to boost conversion and improve site performance. Part two of a series. Read More...

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The Endangered Cookie
Actionable Analysis

The Endangered Cookie

22y Dave Morgan

The Endangered Cookie

If misguided legislation crumbles the cookie, online advertising, publishing, and e-commerce will be much less sweet. Read More...

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Shopping for a Software Solution, Part 1: Statistical Analysis
Analytics

Shopping for a Software Solution, Part 1: Statistical Analysis

22y Brian Teasley

Shopping for a Software Solution, Part 1: Statisti...

Shopping for an analytics software solution? Options, advice, and recommendations. Read More...

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Web Analytics for Retailers: Part 1
Analytics

Web Analytics for Retailers: Part 1

22y Bryan Eisenberg

Web Analytics for Retailers: Part 1

The five essential Web analytics reports for online retailers. Read More...

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Are You Listening to Me?: Communicate With Customers
Actionable Analysis

Are You Listening to Me?: Communicate With Customers

22y Heidi Cohen

Are You Listening to Me?: Communicate With Custome...

To learn what customers really want, ask them! Read More...

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