The fall of the dot-coms isn't so much an indication of the inability of the Internet to be a viable sales or communications medium -- it's an indicat...
View articleDespite some high-profile problems at fixed wireless providers such as Winstar and Teligent, research by The Strategis Group found enormous potential ...
View articleWhile Internet usage has grown steadily among financial professionals, significant barriers to a truly electronic corporate finance environment still ...
View articleOnline shopping moved very little from February to March, from $3.4 billion to $3.5 billion, while the number of online shoppers remained even, accord...
View articleGet customer, process customer, lose customer. Repeat. It's a vicious (and unprofitable) circle. Break out of it and into another: Get customer, pleas...
View articleNearly half of the U.S. adult population has made a purchase online, taking e-commerce from a dot-com novelty to the mainstream, according to a survey...
View articleToo few e-commerce sites emphasize benefits in product descriptions. Yet the complex personal, psychological, and social factors that determine how co...
View articleIn these tough times, Internet advertising has gotten a bad rap. But let's not throw the baby out with the bath water. Here are some hard-learned less...
View articleDespite the tough economic times, don't have a cow, man. Now's the time to stand apart from the herd and deliver outstanding service. Read More...
View articleJust because usability guru Jakob Nielsen once said it's so doesn't make it gospel. Want to make your site copy effective? Write it to meet the needs ...
View articleDon't tell online travel consumers that the economy is slowing. Consumers are going online to find the best travel prices, and according to Jupiter Me...
View articleIn the mobile world, the line between phones and PDAs is starting to blur. Find out why the Sendo Z100 Smartphone, code-named "Stinger," is the next-g...
View articleBuilding a relationship with a customer can take a good deal of time. And money. And maybe the short-term payback isn't there. But think beyond the in...
View articleWhat can France teach online marketers about good customer service? Beaucoup. Because database marketing means some customers are more valuable than o...
View articlePreliminary numbers from Gartner Dataquest found more than just negative growth in the U.S. personal computer market for the first quarter of 2001, th...
View articleNow that you know how to identify the faces of affiliate fraud, what are you doing to checkmate these cheaters? Take a little more of Shawn's sage adv...
View articleMany a dot-com story is a fairy tale gone awry. Why? Because not many sites have what it takes to be as sticky as one of Hans Christian Andersen's sto...
View articleThe fundamental principle of navigation design is that you should design for the reader -- the person who uses the Web site. Here's how to do just tha...
View articleIt has taken less than 10 years for ISP services to become welcome in more than half of U.S. households, but now there's no where to go but down. Acco...
View articleJournalists' use of the Internet has grown dramatically in the last seven years, and they now use the Net as easily as the phone, according to the Sev...
View articleListen up, all you college grads hitting the pavement looking for your first great job: Here's one man's advice on how to get along in any office, any...
View articleHigh-tech dreamers may envisage a car that's as wired as any geek's home, but consumers give auto-based Internet access a thumbs down unless it's for ...
View articleNow that the online advertising fires have cooled, it's time to huddle together with traditional advertisers and make sure everyone gets a little warm...
View articleLet's face it, Sean thought, there's not much really cool stuff out there -- the downturn in the new economy seems to have had a dampening effect on i...
View articleThe market for multi-hospitality unit broadband hardware and services will resume robust growth next year and surge from $59 million in 2000 to $679 m...
View articleDespite the Internet reaching a critical mass of use among U.S. consumers, the bank branch remains the core of financial services, according to resear...
View articleA search engine campaign is an ongoing process that goes beyond achieving a favorable position. But by incorporating Paul's key tasks into your overal...
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