Even the Good Guys Want to Sell You Something
Email

Even the Good Guys Want to Sell You Something

23y Beth Cox

Even the Good Guys Want to Sell You Something

As if the proliferation of commercial spam wasn’t enough, must we now waste our time sifting through pitches from the good guys? Read More...

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Behind the Scenes, Part 2: Follow the Tech Leader
Email

Behind the Scenes, Part 2: Follow the Tech Leader

23y Karen Gedney

Behind the Scenes, Part 2: Follow the Tech Leader

Prescription for efficiency: Oxford Health Care goes digital. Read More...

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Pen Pal Politicians Reach Voters
Ad Industry Metrics

Pen Pal Politicians Reach Voters

23y Robyn Greenspan

Pen Pal Politicians Reach Voters

A growing number of elected officials in the U.S. are finding that the power of the people may lie in the power of the Internet. Read More...

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Searching for a Definition of Spam
Email

Searching for a Definition of Spam

23y Paul Soltoff

Searching for a Definition of Spam

Trying to define spam is like trying to define porn -- you know it when you see it, but everyone has a different idea. Is a clear definition possible?...

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New York Rangers Case Study
Email

New York Rangers Case Study

24y Heidi Anderson

New York Rangers Case Study

Rich media email: skating on thin ice? Here’s how the Rangers scored. Read More...

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The Rules of Engagement, Part 3
Email

The Rules of Engagement, Part 3

24y Kathleen Goodwin

The Rules of Engagement, Part 3

Measure what you never could before. Read More

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’Best’ Customers: More Profitable Relationships
Email

’Best’ Customers: More Profitable Relationships

24y Barry Stamos

’Best’ Customers: More Profitable Relationships

Remember good, old fashioned customer service? Handle it with email -- with three proven methods. Read More...

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Customer Optimization: A Holiday Primer
Email

Customer Optimization: A Holiday Primer

24y Al DiGuido

Customer Optimization: A Holiday Primer

What do marketers have up their sleeves this holiday season? Al lays out eight steps for fourth-quarter success. One: Make a list. Two: Check it twice...

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E-Mail Response Time Lags
Data insights

E-Mail Response Time Lags

24y Robyn Greenspan

E-Mail Response Time Lags

E-businesses looking for a competitive edge, customer loyalty and high satisfaction scores may want to pay closer attention to their inboxes. Read Mor...

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Behind the Scenes: What Works and What Needs Work
Email

Behind the Scenes: What Works and What Needs Work

24y Karen Gedney

Behind the Scenes: What Works and What Needs Work

Karen and Joanna are on a mission: Track down leading B2B email marketers and pump them for secrets. Read More...

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Email Power to the People, Part 2
Email

Email Power to the People, Part 2

24y Paul Soltoff

Email Power to the People, Part 2

Paul thinks he’s got the solution to the email spam/blocking/filtering problem. Read More...

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Opt-This, Opt-That: Putting Permission to Rest
Email

Opt-This, Opt-That: Putting Permission to Rest

24y Edward Grossman

Opt-This, Opt-That: Putting Permission to Rest

The levels of email permission and why they matter as much to you as to your clients, customers, and contacts. Read More...

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Study Finds NearlyOne-Third of Email Addresses Change Each Year
Email

Study Finds NearlyOne-Third of Email Addresses Change Each Year

24y Kevin Lee

Study Finds NearlyOne-Third of Email Addresses Cha...

Don’t be surprised if you can’t find a friend or colleague online. A new study indicates that 31% of email addresses change each year. Read More...

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Erma Bombeck’s Screen Saver, Revisited
Email

Erma Bombeck’s Screen Saver, Revisited

24y Heidi Anderson

Erma Bombeck’s Screen Saver, Revisited

Want a low cost, effective way to drive customers to your site and keep your brand on their desktops? Here’s a quick lesson from the University of Day...

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Nucem Software Takes The Fight To Spammers
Email

Nucem Software Takes The Fight To Spammers

24y Karen Gedney

Nucem Software Takes The Fight To Spammers

With the aid of new software, some companies are going to the source when it comes to battling the deluge of spam that is overflowing their inboxes an...

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Tumbleweed Enhances Email Security Tool
Email

Tumbleweed Enhances Email Security Tool

24y Paul Desmond

Tumbleweed Enhances Email Security Tool

Software vendor Tumbleweed Communications updates its Secure Guardian email security tool, adding new delivery methods and PKI support along with enha...

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The Rules of Engagement, Part 2
Email

The Rules of Engagement, Part 2

24y Kathleen Goodwin

The Rules of Engagement, Part 2

You know who your e-newsletter should go to, but what should you send? Read More...

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E-mail Efforts Can Impact Brand
Ad Industry Metrics

E-mail Efforts Can Impact Brand

24y Christopher Saunders

E-mail Efforts Can Impact Brand

The quality of online marketing and CRM efforts have an effect on loyalty, open rates and brand favorability, according to research from Quris. Read M...

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Buy Versus Build: Branded Daily Emails?
Email

Buy Versus Build: Branded Daily Emails?

24y Barry Stamos

Buy Versus Build: Branded Daily Emails?

Barry’s last column shed light on low-cost, high-impact marketing through the use of branded templates. This week, Barry follows up with answers to th...

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Brightmail 4.0 Cracks Down on Spam
Email

Brightmail 4.0 Cracks Down on Spam

24y Kirill Popov and Loren McDonald

Brightmail 4.0 Cracks Down on Spam

Brightmail launches a major update to its product line, promising even better accuracy in its ongoing search for antispam protection. Until it’s perfe...

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Email Newsletter Tips, Tricks, and Stats, Part 1
Email

Email Newsletter Tips, Tricks, and Stats, Part 1

24y Jeanne Jennings

Email Newsletter Tips, Tricks, and Stats, Part 1

Thinking of launching a B2B email newsletter? Got one up and running but could use a little help? A new series to answer your questions. Read More...

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Embrace the Gatekeeper
Email

Embrace the Gatekeeper

24y Karen Gedney

Embrace the Gatekeeper

Barrier to entry or critical ally? Try courting the gatekeepers. Read More...

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Email Power to the People, Part 1
Email

Email Power to the People, Part 1

24y Paul Soltoff

Email Power to the People, Part 1

Paul thinks he’s got the solution to the email spam/blocking/filtering problem. Read More...

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Pioneers in the Email Highlands
Email

Pioneers in the Email Highlands

24y Heidi Anderson

Pioneers in the Email Highlands

It’s not quite ’Braveheart,’ but it’s still been a battle for these Scottish marketers to launch an email PR effort. Read More...

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The Rules of Engagement, Part 1
Email

The Rules of Engagement, Part 1

24y Kathleen Goodwin

The Rules of Engagement, Part 1

When you’re courting customers with email newsletters, the first step is knowing your prospective mate. Read More...

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We Tried Email -- It Didn’t Work
Analytics

We Tried Email -- It Didn’t Work

24y Mark Sakalosky

We Tried Email -- It Didn’t Work

Why do prospects shun email marketing? They don’t understand it’s a process, not a magic bullet. Read More...

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Brand-Aid for Everyday Email
Email

Brand-Aid for Everyday Email

24y Barry Stamos

Brand-Aid for Everyday Email

A simple, effective, inexpensive, powerful branding tool hardly anyone uses. Read More...

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