Northgate improves customer engagement with new guidance technology
Chatbots

Northgate improves customer engagement with new guidance technology

6y Mahir Prasad

Northgate improves customer engagement with new gu...

Van rental company Northgate employs Moxie's customer engagement technology to drive growth. Read More...

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Martech in product prototyping: Three critical factors
Analytics

Martech in product prototyping: Three critical factors

6y Marie Miguel

Martech in product prototyping: Three critical fac...

It's critical for developers, designers, and marketers to collaborate on product prototyping. Tips to examine user behavior and ensure product-market ...

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Chorus.ai unveils industry-first cold call dashboard powered by Conversation Intelligence
AI & Automation

Chorus.ai unveils industry-first cold call dashboard powered by Conversatio...

6y Mahir Prasad

Chorus.ai unveils industry-first cold call dashboa...

Chorus.ai’s Smart Call Disposition now automatically detects cold call results to improve connection rates, drive top of the funnel pipeline and provi...

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Airship introduces Airship Journeys for cross-channel experiences for the Mobile Era
Digital Marketing

Airship introduces Airship Journeys for cross-channel experiences for the M...

6y Mahir Prasad

Airship introduces Airship Journeys for cross-chan...

Airship Journeys is designed to help marketers drive simple, effective cross-channel engagements. Read More...

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Top personalization trends: Email named #1 channel
Disruptive MarTech

Top personalization trends: Email named #1 channel

6y Jacqueline Dooley

Top personalization trends: Email named #1 channel

Six top personalization trends to know, including growth in popularity, lack of resources, goals, focus on email, data, and marketers leading the way....

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Case study: How conversational AI tech Interactions helps Kiwi.com manage travel disruptions
Case Study

Case study: How conversational AI tech Interactions helps Kiwi.com manage t...

6y Jacqueline Dooley

Case study: How conversational AI tech Interaction...

Travel search engine Kiwi.com uses an intelligent voice assistant (IVA) from Interactions, a conversational AI tool, to handle 40% of inbound English-...

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Martech budgets 2020: Increasing, varied investment, volume
Disruptive MarTech

Martech budgets 2020: Increasing, varied investment, volume

6y Kimberly Collins

Martech budgets 2020: Increasing, varied investmen...

54% of marketers anticipate martech budgets to increase within the next year, according to a new report. Planned investments and top frustrations. Rea...

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Lytics announces customer journey integration with Salesforce Marketing Cloud
Analytics

Lytics announces customer journey integration with Salesforce Marketing Clo...

6y Kimberly Collins

Lytics announces customer journey integration with...

CDP provider Lytics announced an integration with Salesforce Marketing Cloud that will get marketers a step closer to a single view of customer journe...

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FocusVision updates Decipher platform to automatically create surveys from Word docs
Case Study

FocusVision updates Decipher platform to automatically create surveys from ...

6y Jacqueline Dooley

FocusVision updates Decipher platform to automatic...

FocusVision is out with new AI-enabled functionality to automatically generate surveys on their Decipher survey and research platform. Read More...

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Case study: How Goodwill uses AdTheorent to drive visits to stores
Case Study

Case study: How Goodwill uses AdTheorent to drive visits to stores

6y Jacqueline Dooley

Case study: How Goodwill uses AdTheorent to drive ...

Goodwill has used AdTheorent for predictive mobile ads based on a cost per incremental visit (CPIV) pricing model, to deliver a 470% lift in visits. R...

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Remarketing cart and booking abandonment: Q&A with SaleCycle Founder/CEO
Disruptive MarTech

Remarketing cart and booking abandonment: Q&A with SaleCycle Founder/CEO

6y Kimberly Collins

Remarketing cart and booking abandonment: Q&A with...

We spoke with Dominic Edmunds, Founder & CEO of SaleCycle, to learn more about his company and what they’re working on with clients like Puma and Hert...

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Tech + talent: New report highlights need for long-term investment in marketing staff
Disruptive MarTech

Tech + talent: New report highlights need for long-term investment in marke...

6y Luke Richards

Tech + talent: New report highlights need for long...

"Marketers agree that tech alone is not the harbinger of the marketing future. The combination of tech and talent is key to future success," states ne...

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Streamlining the creative process for marketing teams: Q&A with OpenText Hightail
Disruptive MarTech

Streamlining the creative process for marketing teams: Q&A with OpenText Hi...

6y Kimberly Collins

Streamlining the creative process for marketing te...

We speak with Lindsay Sterrett, Head of Marketing at Hightail, about the OpenText Hightail product, the work they're doing, and where they're headed n...

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Case study: Why T-Mobile chooses Medallia for top-notch CX
Case Study

Case study: Why T-Mobile chooses Medallia for top-notch CX

6y Jacqueline Dooley

Case study: Why T-Mobile chooses Medallia for top-...

In this case study, we hear from Senior Director of Frontline & Customer Experience at T-Mobile on the work they're doing with Medallia Experience Clo...

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Contentsquare releases experience recommendation feature post Clicktale acquisition
Disruptive MarTech

Contentsquare releases experience recommendation feature post Clicktale acq...

6y Kimberly Collins

Contentsquare releases experience recommendation f...

Contentsquare is out with a quantifiable recommendation feature for improving digital experience, following their acquisition of Clicktale in July 201...

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Terminus announces updates to AI-driven ABM platform
Disruptive MarTech

Terminus announces updates to AI-driven ABM platform

6y Jacqueline Dooley

Terminus announces updates to AI-driven ABM platfo...

Leading ABM platform Terminus has announced updates to its product including more machine learning capabilities, predictive intent data, and better re...

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Canva raises $85 million funding for $3.2 billion valuation
Collaboration

Canva raises $85 million funding for $3.2 billion valuation

6y Kimberly Collins

Canva raises $85 million funding for $3.2 billion ...

Design platform Canva announced new funding at a new valuation of $3.2 billion, making them one of the most valuable female-led tech startups in the w...

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Martech industry 2020: New report on budget, investment, skills
Disruptive MarTech

Martech industry 2020: New report on budget, investment, skills

6y Kimberly Collins

Martech industry 2020: New report on budget, inves...

The global martech industry could be worth $121 billion, and growing. What else can we expect for martech in 2020 and beyond? Read More...

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Case study: How CenturyLink used Qualtrics XM to reduce customer churn
Case Study

Case study: How CenturyLink used Qualtrics XM to reduce customer churn

6y Jacqueline Dooley

Case study: How CenturyLink used Qualtrics XM to r...

Case study into how the Qualtrics Experience Management Platform helped communications company CenturyLink improve customer experience and reduce chur...

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CleverTap raises $35 million Series C funding for mobile marketing
Disruptive MarTech

CleverTap raises $35 million Series C funding for mobile marketing

6y Kimberly Collins

CleverTap raises $35 million Series C funding for ...

This morning, mobile marketing platform CleverTap announced a $35 million Series C funding round, bringing their total valuation to $385 million. Read...

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Shutterstock Custom now offers an intelligent creative brief-making tool
Disruptive MarTech

Shutterstock Custom now offers an intelligent creative brief-making tool

6y Barry Levine

Shutterstock Custom now offers an intelligent crea...

The Shutterstock Custom service released a new tool, Smart Brief, which can speed up creative brief creation to about 20 minutes, Senior Product Manag...

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Interview: How DXC is leveraging Adobe’s AI-Powered Adobe Experience Platform to unify data
Disruptive MarTech

Interview: How DXC is leveraging Adobe’s AI-Powered Adobe Experience Platfo...

6y Jacqueline Dooley

Interview: How DXC is leveraging Adobe’s AI-Powere...

We spoke with Ronell Hugh, Head of GTM Strategy & Product Marketing for Adobe Experience Platform about Adobe’s latest innovation, Adobe Experienc...

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Questions to ask martech vendors about personalization [examples]
Digital Transformation

Questions to ask martech vendors about personalization [examples]

6y Kimberly Collins

Questions to ask martech vendors about personaliza...

How much do they invest in R&D? What type of organizational support do they give? Integrations, release documentation, scaling challenges, and more. R...

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Forrester DMP report 2019: Adobe and Salesforce lead the pack
Analytics

Forrester DMP report 2019: Adobe and Salesforce lead the pack

6y Luke Richards

Forrester DMP report 2019: Adobe and Salesforce le...

Adobe and Salesforce top the Forrester DMP report 2019. For the future, consumer-led security will be a key feature. What else should marketers look f...

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Martech news roundup: Salesforce, LinkedIn, Uberall + Trustpilot, AdRoll
Disruptive MarTech

Martech news roundup: Salesforce, LinkedIn, Uberall + Trustpilot, AdRoll

6y Kimberly Collins

Martech news roundup: Salesforce, LinkedIn, Uberal...

In our roundup of top martech news from this week: Salesforce adds two new clouds, LinkedIn CMO steps, down, Uberall partners with Trustpilot, and mor...

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How Salesforce improved Pardot website conversions by 27%
Digital Transformation

How Salesforce improved Pardot website conversions by 27%

6y Jacqueline Dooley

How Salesforce improved Pardot website conversions...

Bill Reed, Product Marketer at Salesforce, shares details of their site optimization process that led to a 27% bump in conversions on Pardot.com. Read...

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Chatmeter upgrades Pulse and Analytics Studio for text and photo analysis
Disruptive MarTech

Chatmeter upgrades Pulse and Analytics Studio for text and photo analysis

6y Jacqueline Dooley

Chatmeter upgrades Pulse and Analytics Studio for ...

Chatmeter today announced upgrades to Pulse, promising accuracy of nearly 90% when reviewing customer information, 18% above the industry-average accu...

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