Businesses have long realized that not all customers are created equal. But thanks to digital processes technology, they are now beginning to measure,...
View articleThe second annual international study of online shopping by Consumers International found that Internet shoppers still cannot shop with confidence. Bu...
View articleNetworks without wires, also known as WLANs, are becoming more prevalent in homes, businesses and will eventually be used in public, according to seve...
View articleE-government, which refers to the delivery of government information and services online through the Internet or other digital means, made good progre...
View articleThe average activity for a Web user in August 2001, as reported by Nielsen//NetRatings Inc. Read More...
View articleSome U.S. households are getting rid of their additional phone line, according to research by Gartner's Dataquest unit, but this isn't necessarily bad...
View articleWe partake in the nation retelling itself -- all bluster and fury on the surface, hiding quilt-layers of heroism and generosity. And, as we build our ...
View articleThe Top 25 Web properties for the month of August 2001 ranked by unique audience according to Nielsen//NetRatings Inc. Read More...
View articleWorldwide cellular handset sales will see modest growth in 2001 as Western Europe's market saturation takes effect, but Cahners In-Stat predicts m-com...
View articleLet's step back and take a broader look at the nature of conversion, both as an idea that shapes the exchanges between you and your prospects and more...
View articleThe Internet may have seemed full to capacity in the wake of terrorist attacks on New York and Washington, but a survey from the Pew Internet & Americ...
View articleThe top Digital Media/Web Properties for the month of August 2001, according to Jupiter Media Metrix, which this month includes a look at the time spe...
View articleThe number of worldwide e-mail mailboxes is expected to increase at a compound annual growth rate of 138 percent from 505 million in 2000 to 1.2 billi...
View articleToo often, some so-called "CRM guru" denounces hidebound, greedy, stupid corporate executives who refuse to realign their organizations' management re...
View articleA study of several major pharmaceutical industry direct-to-consumer Web sites byElectronic Ink has found that poor user experience has likely had a ne...
View articleCompanies who spend millions of dollars developing corporate Web sites are unintentionally damaging their Web site visibility in search engines, accor...
View articleComScore and DoubleClick's Diameter credit the return of millions of students to college nationwide with re-energizing Internet activity in August. Re...
View articleWireless and mobile transactions will account for nearly 20 percent of business-to-business transaction volume and 25 percent of business-to-consumer ...
View articleA study by the IMT Strategies, the Direct Marketing Association and the Association for Interactive Media blasts some long-held assumptions about onli...
View articleU.S. consumers are more likely to revisit Web sites that are fast loading, customizable and more informative than those that offer rich media or conte...
View articleThe continuing saga of the great metrics challenge... continues. This week, one of our neighbors from the North (where they've actually adopted the me...
View articleYou and I decide to get into showbiz -- maybe movies, where the money is. We find investors, buy great real estate for the studio, buy the latest equi...
View articleDoes a falling PC market make a sound? Start listening closely. IDC has lowered its forecasts for the consumer PC market worldwide because both consum...
View articleFew American seniors go online, but those that do are fervent users of the Internet who rely on e-mail to keep them in touch and use the Web for healt...
View articleOnline advertising spending dropped 10 percent for the first half of 2001 compared to first-half revenue in 2000, according to CMRi, the Internet divi...
View articleTeenagers are an Internet-savvy flock that loves to shop. But teenage payment systems, the ideal way to capture a market without credit cards, haven't...
View articleThe Census Bureau -- the federal government's counters of all things countable -- found that computer and Internet use climbed steadily from the late ...
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