Customer service surveys by ICR, Accenture, and CustomerAsset all agree that online retailers have made improvements with regard to their customer ser...
View articleSlightly more than half of the largest companies in the UK have systems that allow for either B2B to B2C transactions online, according to a survey by...
View articleA "transitional" period for the video game industry in 2000 led to a decline in dollar sales despite a slight increase in unit sales after a record-se...
View articleAfter a likely slow start, Forrester expects online ad spending in Europe to reach 1.2 billion Euros in 2001, up from 690 million Euros in 2000. Read ...
View articleDaily traffic to SuperBowl.com by home Internet users spiked 269 percent on Sunday, led by the fourth quarter rush to vote for MVP, according to Niels...
View articleAccording to research by IBS, there was 609 percent growth in Internet subscribers in Turkey in 2000, creating a penetration rate of 5.5 percent. Read...
View articleTotal spending on online sales decreased from $6.4 billion in November to $6.1 billion in December, according to the NRF/Forrester Online Retail Index...
View articleWere personal video recorders, DVD players, and home theaters, just too much for the old PC and its friends? Revenue from computer-product sales turne...
View articleInternet users should be, at least passively, familiar with digital wallets. What with big players like Yahoo! and AOL touting branded versions within...
View articleAlthough the US has seen the Internet reach gender parity and extend to lower demographics, the worldwide picture remains quite different, according t...
View articleThere are more than 3.1 million Internet users in the Arab world, and much potential exists for early stage e-commerce and online ventures, according ...
View articleThe 2000 holiday season was characterized by greater spending, higher levels of satisfaction, but also considerable latent demand and continuing purch...
View articleThe average activity for a Web user in December 2000, as reported by Nielsen//NetRatings Inc. Read More...
View articleThe worldwide PC industry posted moderate gains for the year 2000, according to preliminary data from Gartner Group's Dataquest Inc., which found slow...
View articleA majority of the online population think it is somewhat likely that the Internet will help reduce or eliminate frustrations associated with visits to...
View articleOverall e-commerce revenue in Latin America will increase to $67 billion by 2004, according to eMarketer, which predicts the increase will be fueled b...
View articleThere are now more than 11 million people using the Internet at home in the UK, according to NetValue. Home Internet users in the UK now number 11,599...
View articleThe top Digital Media/Web Properties for the month of December 2000, according to Media Metrix. Read More...
View articleThe Top 25 Web properties for the month of December 2000 ranked by unique audience according to Nielsen//NetRatings Inc. Read More...
View articleJupiter Research and The NPD Group, Inc. both estimate that online spending during the 2000 holiday season came in below their projections, but both c...
View articleDespite the fact that 2000 was a year of devastating defeat for many pure-play e-tailers and caution for the investment community, consumers around th...
View articleInternet access by multicultural audiences has doubled during the past two years, but the technology is stillbeing adopted a slower pace in part becau...
View articleA survey sponsored by FleetBoston of inner-city residents in five Northeastern cities cites high interest in using the Internet, but adoption of theme...
View articleAccording to a study of the nation's Internet economy by the University of Texas Business School and commissioned by Cisco Systems, sales and marketin...
View articleThe Top 50 sites of December 2000, according to PC Data Online. Read More...
View articleHow many consumers are interested in interactive TV? CTAM says the number approaches 80 percent of digital cable TV subscribers, many of whom already ...
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