With reduced budgets and smaller staffs, Internet and high-technology marketers are spending more of their time focusing on short-term goals during th...
View articleNearly three-quarters of online adults cannot understand why anyone would pay for content online, according to research by Jupiter Media Metrix. Read ...
View articleThe slowdown in technology spending made its way to the mobile phone market in 2001, when the market suffered its first drop in unit sales, according ...
View articleThe British have demonstrated a voracious appetite for interactive technologies such as the Internet, e-mail and instant messaging, according to a rep...
View articleThe worldwide Internet population held stable at 308.7 million users in February 2002, according to comScore, with virtually no significant shifts in ...
View articleA study of customer loyalty among European online retailers by Jupiter MMXI found a correlation between a large reach for a site and high retention ra...
View articleMore European households will be watching digital TV than will be using the Internet by 2006, according to Jupiter MMXI. Read More...
View articleA study sponsored by CRM vendor Kana found that, online and offline, consumers find personalized and proactive customer service is critical to a posit...
View articleThe PC market has been in the doldrums, but that didn't stop the worldwide number of PCs in use from surpassing 600 million in 2001. Read More...
View articleCMRi estimates that online ad spending for 2001 totaled $2.5 billion, a 14.7 percent drop from 2000. Read More...
View articleThe San Francisco metropolitan area has surpassed Seattle/Tacoma as the U.S. region with the highest IT IQ, according to a report from Brainbench. Rea...
View articleThe number of people with Internet access from home worldwide is nearing 500 million, according to Nielsen//NetRatings. Read More...
View articleBroadband Internet usage outpaced narrowband usage for the first time in January 2002, according to Nielsen//NetRatings, as broadband surfers logged 1...
View articleBusiness-to-employee services led the wireless e-business market in 2001, a year when wireless e-business revenue totaled $110 billion, according to G...
View articleOnline fraud losses for 2001 were 19 times as high, dollar for dollar, as fraud losses resulting from offline sales, GartnerG2 found. Read More...
View articleAs more Americans become Internet veterans, the Pew Internet & American Life Project found Internet users are more efficient and serious with their on...
View articleCompanies in the United States and Britain are the most likely to incorporate the Internet into activities such as CRM, marketing, order fulfillment a...
View articleConsumers appear unwilling to pay for music downloads, but a study by Arbitron and Edison Media Research found that attitudes change when it involves ...
View articleThe U.S. market for online access barely grew in 2001, but the news from TR's Online Census is that Internet users are shifting their access from dial...
View articleGlobal corporate investment on mobile enterprise infrastructure will grow from $300 million in 2002 to $2.3 billion in 2005, according to Datamonitor....
View articleWeb traffic to Olympic-related sites had its ups and down during the Games, but one thing seems certain: Nothing sends Olympic fans to the Web more th...
View articleThe RIAA says that illegal downloading and burning of CDs is partly to blame for the music industry's difficult year in 2001, and consumers remain unw...
View articleAMR Research's quarterly survey results for the fourth quarter of 2001 show a planned increase in e-business budgets of 9 percent, up from 7 percent i...
View articleA national survey conducted in Australia by Dun & Bradstreet found a slump in e-business activity, growing distrust in B2B transactions and fewer comp...
View articleA close examination of the online behavior of auto shoppers by Forrester Research found that the $1 billion that automakers, dealers and independent a...
View articleAn increasing number of U.S. households have moved to broadband Internet connections, but legitimate video-on-demand services won't be all the rage in...
View articleU.S. retail e-commerce sales for the fourth quarter of 2001 totaled $10.043 billion according to the Department of Commerce, up 13.1 percent from the ...
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