Real-time advisor brands: Mobile customers usher in a new age of AI assistance
Leadership

Real-time advisor brands: Mobile customers usher in a new age of AI assista...

8y Brian Solis

Real-time advisor brands: Mobile customers usher i...

Consumers expect a seamless personalized experience with brands that understand their needs. In an age of mobile commerce, connected consumers have le...

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How 3 retailers are looking ahead in the wake of Toys ‘R’ Us
Leadership

How 3 retailers are looking ahead in the wake of Toys ‘R’ Us

8y Mike O'Brien

How 3 retailers are looking ahead in the wake of T...

Earlier this month, Toys ‘R’ Us shut its doors for good, proving once and for all that retail is incredibly disruptable. Three brands that don’t plan ...

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How to bring marketing and sales together to optimize the customer experience
Leadership

How to bring marketing and sales together to optimize the customer experien...

8y Tereza Litsa

How to bring marketing and sales together to optim...

Your customers don’t operate in silos, so here’s how to make the most of your marketing and sales teams. Read More...

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If you want to understand Blockchain, try to understand Switzerland
Blockchain

If you want to understand Blockchain, try to understand Switzerland

8y Jeremy Epstein

If you want to understand Blockchain, try to under...

In our latest guest post from Jeremy Epstein, he takes a high-level view of Switzerland’s decentralized governance model, which gives us a sneak peek ...

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Cleaning up with Clorox: Why CMO Eric Reynolds doesn't believe it's enough to simply be "consumer-driven"
Ecommerce

Cleaning up with Clorox: Why CMO Eric Reynolds doesn't believe it's enough ...

8y Mike O'Brien

Cleaning up with Clorox: Why CMO Eric Reynolds doe...

The idea that everyone loves a clean environment has always driven Clorox's product sales. CMO Eric Reynolds discusses how he's applying the idea of c...

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ClickZ CMO Breakfast: Marketing trends with a global reach
Ethical marketing

ClickZ CMO Breakfast: Marketing trends with a global reach

8y Tim Flagg

ClickZ CMO Breakfast: Marketing trends with a glob...

In our latest CMO Breakfast Clubs, we discussed global marketing trends with The BBC, Ralph Lauren, Trustpilot, Deutsche Bank, Nissan, Salesforce, SAP...

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4 reasons to align your sales and marketing teams
Leadership

4 reasons to align your sales and marketing teams

8y Tereza Litsa

4 reasons to align your sales and marketing teams

Your company’s marketing and sales teams don’t have to work apart. They may focus on different goals, but they still need to report on how their KPIs ...

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St. Patrick's Day reminds us that "the holidays" don't end in January
Leadership

St. Patrick's Day reminds us that "the holidays" don't end in January

8y Mike O'Brien

St. Patrick's Day reminds us that "the holidays" d...

It's easy to think of "the holidays" as that period between Black Friday and New Year's Day. But there are plenty of other holidays throughout the yea...

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Creating global digital experiences for local audiences
Leadership

Creating global digital experiences for local audiences

8y Clark Boyd

Creating global digital experiences for local audi...

A rise in the demand for international products, teamed with the shift towards digital commerce and the growth of worldwide shipping, has removed the ...

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Generation-C gives rise to the Age of Assistance
Leadership

Generation-C gives rise to the Age of Assistance

8y Brian Solis

Generation-C gives rise to the Age of Assistance

Beyond Millennials, Centennials or any age demographic for that matter, the consumer every brand needs to pay attention to the group I call “Generatio...

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Mass one-to-one marketing: Procter & Gamble Chief Brand Officer Marc Pritchard on the future of marketing
Leadership

Mass one-to-one marketing: Procter & Gamble Chief Brand Officer Marc Pr...

8y Mike O'Brien

Mass one-to-one marketing: Procter & Gamble Ch...

At WHOSAY's ANA Masters of Marketing event, Procter & Gamble Chief Brand Officer Marc Pritchard discussed “mass one-to-one marketing" and why it's...

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Leading by example, compact content and other insights from Freedman International's Global Marketing Trends study
Leadership

Leading by example, compact content and other insights from Freedman Intern...

8y Mike O'Brien

Leading by example, compact content and other insi...

ClickZ and Freedman International surveyed more than 500 senior global marketers in the U.S. and U.K. to ask them what challenges and opportunities th...

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Change agents: The unsung heroes of digital transformation
Change management

Change agents: The unsung heroes of digital transformation

8y Brian Solis

Change agents: The unsung heroes of digital transf...

The pace of innovation and disruption is accelerating. Digital change agents are instrumental in helping their companies stay competitive, spreading d...

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Did Amazon acquire Whole Foods with Bitcoin?: ClickZ's most popular articles from July, August and September
Digital Transformation

Did Amazon acquire Whole Foods with Bitcoin?: ClickZ's most popular article...

8y Mike O'Brien

Did Amazon acquire Whole Foods with Bitcoin?: Clic...

We're reflecting on our 2017 and sharing the most-read articles from each month. This retail-focused summer, those top topics were augmented reality a...

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Chatbots, humanity and taking risks: ClickZ's most popular articles from April, May and June
Digital Transformation

Chatbots, humanity and taking risks: ClickZ's most popular articles from Ap...

8y Mike O'Brien

Chatbots, humanity and taking risks: ClickZ's most...

As 2017 winds down, ClickZ is looking back and reflecting on our year. Throughout the week, we'll be sharing our most-read articles from each month. D...

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Flashback to the forecast: Revisiting our 2017 predictions
Leadership

Flashback to the forecast: Revisiting our 2017 predictions

8y Mike O'Brien

Flashback to the forecast: Revisiting our 2017 pre...

Before we make predictions for 2018, we decided to take a look back at the ones from last year, such as explosions in artificial intelligence, live vi...

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Empathy, transparency and the omni-channel customer: Q+A with Walmart CMO Tony Rogers
Leadership

Empathy, transparency and the omni-channel customer: Q+A with Walmart CMO T...

8y Jenna Sereni

Empathy, transparency and the omni-channel custome...

Amazon has become Walmart's biggest competitor over the past few years, though the world's largest retailer has come back in a big way by investing in...

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Technology empowers companies to remain agile against Amazon, whether they're David or Goliath
Leadership

Technology empowers companies to remain agile against Amazon, whether they'...

8y Mike O'Brien

Technology empowers companies to remain agile agai...

Amazon’s dominance has certainly hurt many retailers, but new technologies allow marketers to be agile and remain competitive, no matter their company...

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A matter of trust: What are you doing with my data?
Leadership

A matter of trust: What are you doing with my data?

8y Mike O'Brien

A matter of trust: What are you doing with my data...

Tech giants like Amazon and Google know so much about us that they can come off as creepy, yet they’re at the top of consumers’ list of trusted brands...

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[Report] Analyzing the M&A of the big four: Google, Apple, Facebook and Amazon
Leadership

[Report] Analyzing the M&A of the big four: Google, Apple, Facebook and...

8y Clark Boyd

[Report] Analyzing the M&A of the big four: Go...

With a combined market value of $1.7 trillion, Google, Apple, Facebook and Amazon have the means to buy almost any business. What can we learn about t...

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November | The human nature of digital disruption: Brian Solis, Altimeter Group
Digital Leaders

November | The human nature of digital disruption: Brian Solis, Altimeter G...

8y Rebecca Sentance

November | The human nature of digital disruption:...

Brian Solis, ClickZ’s featured Digital Leader for November, is the Principal Analyst at Altimeter Group and the author of seven best-selling, award-wi...

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The evolution of ClickZ: Marketing, Technology & Transformation
Digital Marketing

The evolution of ClickZ: Marketing, Technology & Transformation

8y Sam Lawson

The evolution of ClickZ: Marketing, Technology &am...

Rediscover ClickZ as we unveil our new, fresh-faced look along with three additional categories to help senior marketers and business leaders navigate...

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Can subscription box offerings help CPG brands restore loyalty?
Digital Transformation

Can subscription box offerings help CPG brands restore loyalty?

8y Al Roberts

Can subscription box offerings help CPG brands res...

CPG brands face a loyalty crisis unlike any they’ve faced before. But the source of many of their loyalty challenges – the rise of ecommerce and...

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How financial services CMOs should approach regulation
Digital Transformation

How financial services CMOs should approach regulation

8y Al Roberts

How financial services CMOs should approach regula...

Following the global financial crisis of 2008, which many blamed on rampant greed and fraud in the financial services sector, regulators around the wo...

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Digital transformation in luxury retail
Digital Transformation

Digital transformation in luxury retail

8y Chris Camps

Digital transformation in luxury retail

The luxury goods industry faces a unique challenge when it comes to digital disruption. For businesses in other sectors, online channels offer a way t...

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What can we learn from the successes and failures of Unicorns?
Leadership

What can we learn from the successes and failures of Unicorns?

8y Clark Boyd

What can we learn from the successes and failures ...

The term “unicorn” is commonly used to define a privately-owned company that is valued at $1 billion or more. Although named after a mythi...

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To Airbnb and beyond: Digital transformation in hotels & hospitality
Ecommerce

To Airbnb and beyond: Digital transformation in hotels & hospitality

8y Chris Camps

To Airbnb and beyond: Digital transformation in ho...

Travel and tourism is one of the world’s largest industries. Global international tourism is currently valued at over 1.2 trillion USD. 1.24bn people ...

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