With Customers, Quality Is Job One
Marketing

With Customers, Quality Is Job One

25y Chris Yeh

With Customers, Quality Is Job One

Collecting customers without regard to quality is like collecting rubber bands to create a rubber-band ball: You end up with a bouncy ball that seems ...

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E-Commerce Could Save Billions Across Healthcare Supply Chain
Audience

E-Commerce Could Save Billions Across Healthcare Supply Chain

25y Michael Pastore

E-Commerce Could Save Billions Across Healthcare S...

An Andersen study on the future value of e-commerce in the healthcare industry found that e-commerce could bring 2 to 10 percent total benefit, or up ...

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It All Began With a Little Cheesecake
Email

It All Began With a Little Cheesecake

25y Kim MacPherson

It All Began With a Little Cheesecake

This is Kim's last Email Marketing article for ClickZ, and we're going to miss her. Of course, she reminisces a bit about the good old days, and who c...

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CRM Investments Coming To The Rescue
Marketing

CRM Investments Coming To The Rescue

25y Michael Pastore

CRM Investments Coming To The Rescue

The number of individuals seeking online customer service will jump from 33 million in 2001 to 67 million in 2005, according to Jupiter Media Metrix, ...

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PubliGroupe Aligns Real Media with Offline Sibling
Media

PubliGroupe Aligns Real Media with Offline Sibling

25y Christopher Saunders

PubliGroupe Aligns Real Media with Offline Sibling

The Alley online ad sales firm maintains it's still independent, despite continued consolidation in the sector. Read More...

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Optimize Your Branding Touch Points
Marketing

Optimize Your Branding Touch Points

25y Martin Lindstrom

Optimize Your Branding Touch Points

In an era of communications growing more complex daily, Martin asks, "Have you optimized all your consumer touch points, or are your touch points rely...

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Confidence in Web, iTV Ads Tops Broadcast, Magazines
Ad Industry Metrics

Confidence in Web, iTV Ads Tops Broadcast, Magazines

25y Michael Pastore

Confidence in Web, iTV Ads Tops Broadcast, Magazin...

Media planners are more likely to make banner ad or enhanced TV buys than buys on most offline media, according to a new Myers Reports study. Read Mor...

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Seneca to Absorb Agency.com
Media

Seneca to Absorb Agency.com

25y Christopher Saunders

Seneca to Absorb Agency.com

The move to take Agency.com private may foreshadow additional M&A activity within the troubled interactive shop sector. Read More...

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Online Publishers Launch Trade Group
Media

Online Publishers Launch Trade Group

25y Ryan Naraine

Online Publishers Launch Trade Group

The Online Publishers Association intends to focus on the advertising community, media, government. Also on the agenda: intellectual property rights, ...

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Survey: Confidence in Web, iTV Ads Tops Broadcast, Magazines
Media

Survey: Confidence in Web, iTV Ads Tops Broadcast, Magazines

25y Christopher Saunders

Survey: Confidence in Web, iTV Ads Tops Broadcast,...

Media planners are more likely to make banner ad or enhanced TV buys than buys on most offline media, according to a new Myers Reports study. Read Mor...

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E-Mail Marketing to Take Off
Ad Industry Metrics

E-Mail Marketing to Take Off

25y Christopher Saunders

E-Mail Marketing to Take Off

E-mail marketing has seen explosive growth during the past year -- and doesn't show any signs of abating, according to analysts at Aberdeen Group. Rea...

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What Is the State of Your Channels?
Marketing

What Is the State of Your Channels?

25y Philip Say

What Is the State of Your Channels?

Business sales have always been driven by channel relationships. So how are companies applying technology to improve these business relationships? And...

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Advertising ROI Lies In Branding, Not Clicks Or Traffic
Ad Industry Metrics

Advertising ROI Lies In Branding, Not Clicks Or Traffic

25y Michael Pastore

Advertising ROI Lies In Branding, Not Clicks Or Tr...

The actual return on investment from online advertising is likely 25 to 35 percent higher than most marketers believe, according to Jupiter Media Metr...

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Microsoft Axing ListBot
Media

Microsoft Axing ListBot

25y Christopher Saunders

Microsoft Axing ListBot

The software and online giant says the move will encourage a move to its paid newsletter service -- but could potentially leave small publishers and l...

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Report: Online Marketing Gaining Steam
Media

Report: Online Marketing Gaining Steam

25y Christopher Saunders

Report: Online Marketing Gaining Steam

Optimistic IDC findings suggest that most U.S. companies are using online marketing in one form or another -- and more than half are looking to outsou...

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Study: E-Mail Marketing to Take Off
Media

Study: E-Mail Marketing to Take Off

25y Christopher Saunders

Study: E-Mail Marketing to Take Off

Aberdeen Group predicts that hosted ASP solutions will continue to boom through 2002, while CRM applications will grow in prominence to threaten the m...

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Commission Junction Revamping Policies to Cut Costs
Media

Commission Junction Revamping Policies to Cut Costs

25y Christopher Saunders

Commission Junction Revamping Policies to Cut Cost...

The moves are aimed at hastening profitability by upping fees, weeding out less-profitable advertisers, and abandoning pay-per-click -- but the effort...

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Keep Agency Relationships Healthy
Media

Keep Agency Relationships Healthy

25y Tom Hespos

Keep Agency Relationships Healthy

The three biggest factors contributing to success when dealing with agency planners and buyers are service, service, and service. That means know your...

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Online Recruiting Gains Popularity Worldwide
Audience

Online Recruiting Gains Popularity Worldwide

25y Michael Pastore

Online Recruiting Gains Popularity Worldwide

Global use of the Internet for recruiting purposes has expanded from 29 percent of Global 500 companies in 1998 to 88 percent in 2001, led by strong g...

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HÄagen-Dazs Launches Web Promotion for New Dessert
Media

HÄagen-Dazs Launches Web Promotion for New Dessert

25y Christopher Saunders

HÄagen-Dazs Launches Web Promotion for New Dessert

The frozen desserts giant joins the flock of offline retailers who are turning to online sweepstakes. Read More...

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Economy Takes the Wind from Handheld Sales
Audience

Economy Takes the Wind from Handheld Sales

25y Michael Pastore

Economy Takes the Wind from Handheld Sales

The slowing U.S. economy will bring the worldwide sales of handheld devices to a screeching halt, according to IDC, but that doesn't mean the market i...

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HTML Newsletters: Content's the Thing
Email

HTML Newsletters: Content's the Thing

25y Debbie Weil

HTML Newsletters: Content's the Thing

If your e-newsletter isn't consistently engaging, relevant, and so useful that your readers want to print it out or pass it on to their colleagues, yo...

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The Truth About Viral Marketing
Marketing

The Truth About Viral Marketing

25y Chris Yeh

The Truth About Viral Marketing

How is viral marketing like sex? Chris isn't about to tell you all you ever wanted to know but were afraid to ask. But he does say enough to get you t...

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Can We Ensure a Future for Wireless Advertising?
Marketing

Can We Ensure a Future for Wireless Advertising?

25y Jeffrey Graham

Can We Ensure a Future for Wireless Advertising?

The growth of the wireless advertising industry depends on a number of factors. One of the most important is whether people will accept, or reject, ad...

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24/7 Media Debuts Trade Advertising Campaign
Media

24/7 Media Debuts Trade Advertising Campaign

25y Christopher Saunders

24/7 Media Debuts Trade Advertising Campaign

The battered online ad network aims to boost its standing with ad agencies and advertisers through an integrated campaign highlighting its experience ...

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Out, Damned Click. Out, I Say...
Media

Out, Damned Click. Out, I Say...

25y Jim Meskauskas

Out, Damned Click. Out, I Say...

Or should we say: "Out, out, brief candle! A click's but a shadow, a banner that floats upon a Web site and then is heard of no more: It is a tale tol...

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Verizon Campaign to Promote SuperPages
Media

Verizon Campaign to Promote SuperPages

25y Christopher Saunders

Verizon Campaign to Promote SuperPages

New ads will prominently feature the yellow pages' Web site and print versions, in a bid to brand both as a single tool to help people make better dec...

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IAR Bits and Bytes
Media

IAR Bits and Bytes

25y Christopher Saunders

IAR Bits and Bytes

MSN will promote Unilever's new salad dressings online; 24/7 Media offers a Unicast Superstitial network; Dow Jones offers electronic tearsheets throu...

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