With Customers, Quality Is Job One
Marketing

With Customers, Quality Is Job One

25y Chris Yeh

With Customers, Quality Is Job One

Collecting customers without regard to quality is like collecting rubber bands to create a rubber-band ball: You end up with a bouncy ball that seems ...

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E-Commerce Could Save Billions Across Healthcare Supply Chain
Audience

E-Commerce Could Save Billions Across Healthcare Supply Chain

25y Michael Pastore

E-Commerce Could Save Billions Across Healthcare S...

An Andersen study on the future value of e-commerce in the healthcare industry found that e-commerce could bring 2 to 10 percent total benefit, or up ...

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Optimizing for International Search Engines
Search

Optimizing for International Search Engines

25y Paul J. Bruemmer

Optimizing for International Search Engines

Non-English-speaking populations prefer to be addressed in their native languages, even if they understand English. And when it comes to search engine...

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Privacy Debate Swirls Around iTV Advertising
Media

Privacy Debate Swirls Around iTV Advertising

25y Christopher Saunders

Privacy Debate Swirls Around iTV Advertising

As ACTV and OpenTV hammer out the details of their association, one privacy group voices concerns about targeted interactive TV marketing. Read More...

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Come Together... Right Now
Media

Come Together... Right Now

25y Jim Meskauskas

Come Together... Right Now

There has been talk among the ranks of agencies, pundits, top media sales brass, and industry wonks about the need for true integration of media and m...

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Optimize Your Branding Touch Points
Marketing

Optimize Your Branding Touch Points

25y Martin Lindstrom

Optimize Your Branding Touch Points

In an era of communications growing more complex daily, Martin asks, "Have you optimized all your consumer touch points, or are your touch points rely...

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Online Publishers Launch Trade Group
Media

Online Publishers Launch Trade Group

25y Ryan Naraine

Online Publishers Launch Trade Group

The Online Publishers Association intends to focus on the advertising community, media, government. Also on the agenda: intellectual property rights, ...

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Seneca to Absorb Agency.com
Media

Seneca to Absorb Agency.com

25y Christopher Saunders

Seneca to Absorb Agency.com

The move to take Agency.com private may foreshadow additional M&A activity within the troubled interactive shop sector. Read More...

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Passion, Part 1
Analytics

Passion, Part 1

25y Eric Norlin

Passion, Part 1

Passion is a product of emotion, not reason. But passion marketing has nothing to do with the emotional sell. It has to do with honesty, speaking from...

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PubliGroupe Aligns Real Media with Offline Sibling
Media

PubliGroupe Aligns Real Media with Offline Sibling

25y Christopher Saunders

PubliGroupe Aligns Real Media with Offline Sibling

The Alley online ad sales firm maintains it's still independent, despite continued consolidation in the sector. Read More...

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It All Began With a Little Cheesecake
Email

It All Began With a Little Cheesecake

25y Kim MacPherson

It All Began With a Little Cheesecake

This is Kim's last Email Marketing article for ClickZ, and we're going to miss her. Of course, she reminisces a bit about the good old days, and who c...

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CRM Investments Coming To The Rescue
Marketing

CRM Investments Coming To The Rescue

25y Michael Pastore

CRM Investments Coming To The Rescue

The number of individuals seeking online customer service will jump from 33 million in 2001 to 67 million in 2005, according to Jupiter Media Metrix, ...

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Confidence in Web, iTV Ads Tops Broadcast, Magazines
Ad Industry Metrics

Confidence in Web, iTV Ads Tops Broadcast, Magazines

25y Michael Pastore

Confidence in Web, iTV Ads Tops Broadcast, Magazin...

Media planners are more likely to make banner ad or enhanced TV buys than buys on most offline media, according to a new Myers Reports study. Read Mor...

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Yahoo! Pitches Rich Media Ads Through ONE Media Campaign
Media

Yahoo! Pitches Rich Media Ads Through ONE Media Campaign

25y Arthur O'Connor

Yahoo! Pitches Rich Media Ads Through ONE Media Ca...

Big-name industrial designers and artists lend their talents to boost the portal's attractiveness to advertisers. Read More...

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AOL, Hewlett-Packard Trade Ads, Servers
Media

AOL, Hewlett-Packard Trade Ads, Servers

25y Christopher Saunders

AOL, Hewlett-Packard Trade Ads, Servers

The interactive giant is shelling out millions in online inventory for technology to beef up its infrastructure. Read More...

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Discerning Distinctions in Buying Behavior
Analytics

Discerning Distinctions in Buying Behavior

25y Janet Ryan

Discerning Distinctions in Buying Behavior

Anyone who has been marketing online for more than a day or two knows that all clicks are not created equal. So how do we use data analytics to determ...

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What Is the State of Your Channels?
Marketing

What Is the State of Your Channels?

25y Philip Say

What Is the State of Your Channels?

Business sales have always been driven by channel relationships. So how are companies applying technology to improve these business relationships? And...

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One-Third of Online Americans Surfing at High Speeds
Data insights

One-Third of Online Americans Surfing at High Speeds

25y Michael Pastore

One-Third of Online Americans Surfing at High Spee...

Nearly one-third of American Internet users have broadband access at home, work or school according to a study by Arbitron, and today's college studen...

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The Week's Agenda: Big Opportunities in Broadband
Media

The Week's Agenda: Big Opportunities in Broadband

25y Dana Blankenhorn

The Week's Agenda: Big Opportunities in Broadband

It's not just the Internet that can move in Internet time but also the new markets the Internet creates. Broadband is one such market. It's the one up...

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Survey: Confidence in Web, iTV Ads Tops Broadcast, Magazines
Media

Survey: Confidence in Web, iTV Ads Tops Broadcast, Magazines

25y Christopher Saunders

Survey: Confidence in Web, iTV Ads Tops Broadcast,...

Media planners are more likely to make banner ad or enhanced TV buys than buys on most offline media, according to a new Myers Reports study. Read Mor...

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Study: Online Branding Measurable, Underappreciated
Media

Study: Online Branding Measurable, Underappreciated

25y Christopher Saunders

Study: Online Branding Measurable, Underappreciate...

According to a new Jupiter study, marketers underestimate the value of online branding campaigns -- a fact that's due to the industry's lack of a good...

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E-Mail Marketing to Take Off
Ad Industry Metrics

E-Mail Marketing to Take Off

25y Christopher Saunders

E-Mail Marketing to Take Off

E-mail marketing has seen explosive growth during the past year -- and doesn't show any signs of abating, according to analysts at Aberdeen Group. Rea...

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Advertising ROI Lies In Branding, Not Clicks Or Traffic
Ad Industry Metrics

Advertising ROI Lies In Branding, Not Clicks Or Traffic

25y Michael Pastore

Advertising ROI Lies In Branding, Not Clicks Or Tr...

The actual return on investment from online advertising is likely 25 to 35 percent higher than most marketers believe, according to Jupiter Media Metr...

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Shootout Brewing Between Paid Search Engines
Media

Shootout Brewing Between Paid Search Engines

25y Christopher Saunders

Shootout Brewing Between Paid Search Engines

A new service from pay-for-performance search engine LookSmart is targeting what it says are shortcomings in market leader GoTo.com's offerings. Read ...

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It's the Customer, Stupid
Analytics

It's the Customer, Stupid

25y Bryan Eisenberg

It's the Customer, Stupid

Take a look at the words on your Web site. Are you talking about all the wonderful ways your visitors can benefit from your products or services, or a...

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UK Users Most Likely to Visit E-Commerce Sites
Audience

UK Users Most Likely to Visit E-Commerce Sites

25y Michael Pastore

UK Users Most Likely to Visit E-Commerce Sites

From the beginning, the United States has been the worldwide leader in e-commerce, but data from NetValue found that Britain had the highest percentag...

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L90 Aims to Boost Market Share Following AdForce Bust
Media

L90 Aims to Boost Market Share Following AdForce Bust

25y Christopher Saunders

L90 Aims to Boost Market Share Following AdForce B...

A new trade campaign for the company's adMonitor serving technology is aimed at offering publishers an alternative to DoubleClick. Read More...

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