Using Predictive Models, Part 1
Analytics

Using Predictive Models, Part 1

21y Brian Teasley

Using Predictive Models, Part 1

A predictive modeling primer for marketers. Part one of a series. Read More...

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A Site With a 100 Percent Conversion Rate
Analytics

A Site With a 100 Percent Conversion Rate

21y Bryan Eisenberg

A Site With a 100 Percent Conversion Rate

A few brave sites are moving from conversion optimization to conversion maximization. Read More...

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Blog Marketing Strategies (and How to Measure Them)
Actionable Analysis

Blog Marketing Strategies (and How to Measure Them)

21y Heidi Cohen

Blog Marketing Strategies (and How to Measure Them...

Look beyond the hype. Determine how blogs can influence, and how to effectively add them to your marketing mix. Read More...

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Evolve Into a Data-Driven Organization, Part 2
Analytics

Evolve Into a Data-Driven Organization, Part 2

21y Jason Burby

Evolve Into a Data-Driven Organization, Part 2

Acting on data is the most important element of Web analytics... and the part organizations struggle with most. Overcoming the obstacles. Last of a se...

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Customer Loyalty Versus Self-Service
Analytics

Customer Loyalty Versus Self-Service

21y Jack Aaronson

Customer Loyalty Versus Self-Service

Can customer loyalty based on human interaction coexist with the trend of self-service technologies that remove humans from the mix? Read More...

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Impressions Count
Actionable Analysis

Impressions Count

21y Dave Morgan

Impressions Count

Google ushers in online advertising fuzziness -- which is not as bad as it may sound. Read More...

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What's on Marketers' Minds?
Analytics

What's on Marketers' Minds?

21y Brian Teasley

What's on Marketers' Minds?

What do marketers need to know more about? What do they want to learn? Read More...

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How to Improve A/B Testing
Analytics

How to Improve A/B Testing

21y Bryan Eisenberg

How to Improve A/B Testing

The science of A/B testing. Read More

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WII-FM: The No-Cost Media
Actionable Analysis

WII-FM: The No-Cost Media

21y Heidi Cohen

WII-FM: The No-Cost Media

How to implement consumer engagement. Read More

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Evolve Into a Data-Driven Organization, Part 1
Analytics

Evolve Into a Data-Driven Organization, Part 1

21y Jason Burby

Evolve Into a Data-Driven Organization, Part 1

Acting on data is the most important element of Web analytics... and the part organizations struggle with the most. Overcoming the obstacles. Part one...

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How to Screw Up Live Customer Chat (and How to Fix It)
Analytics

How to Screw Up Live Customer Chat (and How to Fix It)

21y Jack Aaronson

How to Screw Up Live Customer Chat (and How to Fix...

Ensure live chat is a customer service, not a customer ordeal. Read More...

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Expensive Clutter: The Next Inventory Problem
Actionable Analysis

Expensive Clutter: The Next Inventory Problem

21y Dave Morgan

Expensive Clutter: The Next Inventory Problem

The way publishers price and sell their online inventory is too often in inverse proportion to its value. Read More...

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Online Data-Gathering Tools
Analytics

Online Data-Gathering Tools

21y Brian Teasley

Online Data-Gathering Tools

Need to gather data? Check out these useful Internet tools. Read More...

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Selling B2B Decision Makers
Analytics

Selling B2B Decision Makers

21y Bryan Eisenberg

Selling B2B Decision Makers

Tips for making online B2B communications less stiff, more human -- and more persuasive. Read More...

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Online Advertising for Branding and Purchase Intent
Actionable Analysis

Online Advertising for Branding and Purchase Intent

21y Heidi Cohen

Online Advertising for Branding and Purchase Inten...

Online - it's not just for DM anymore. Read More...

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Barriers to Using Web Analytics Data for Optimization
Analytics

Barriers to Using Web Analytics Data for Optimization

21y Jason Burby

Barriers to Using Web Analytics Data for Optimizat...

How to remove the stumbling blocks and obstacles between having data and using data. Read More...

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Contingency Planning: Best Practices
Analytics

Contingency Planning: Best Practices

21y Jack Aaronson

Contingency Planning: Best Practices

Revenue's lost all the time due to unexpected problems during users' online experience. Some best practices for bad scenarios. Read More...

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RSS Advertising, Coming Fast
Actionable Analysis

RSS Advertising, Coming Fast

21y Dave Morgan

RSS Advertising, Coming Fast

Consumer RSS usage is already large, and it's growing fast. More important, its effectiveness is finally becoming measurable. Read More...

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How to Monitor the Chatter
Analytics

How to Monitor the Chatter

21y Brian Teasley

How to Monitor the Chatter

Who's saying what about your products and services, your brand, and your competitors? A cool tool helps you find out. Read More...

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Web Analytics: Exciting Times Ahead
Analytics

Web Analytics: Exciting Times Ahead

21y Bryan Eisenberg

Web Analytics: Exciting Times Ahead

There's a head-spinning level of activity in the Web analytics industry. Read More...

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How to Plan, and Measure, Online Event Marketing
Actionable Analysis

How to Plan, and Measure, Online Event Marketing

21y Heidi Cohen

How to Plan, and Measure, Online Event Marketing

Online event marketing extends your relationship with customers, raises brand awareness, and creates very personal engagements. Read More...

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Are Unique Visitor Counts Over?
Analytics

Are Unique Visitor Counts Over?

21y Jason Burby

Are Unique Visitor Counts Over?

Many users regularly delete cookies from their computers. How does this affect your ability to track unique visitors? Read More...

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Thank You For Your Order. Now, Leave!
Analytics

Thank You For Your Order. Now, Leave!

21y Jack Aaronson

Thank You For Your Order. Now, Leave!

How single-purpose site design affects the user experience and user profitability. Read More...

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Making the Cookie Case to Consumers
Actionable Analysis

Making the Cookie Case to Consumers

21y Dave Morgan

Making the Cookie Case to Consumers

Deletion needn't bethe way cookies crumble. Read More

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The First Thing to Do With Your Data
Analytics

The First Thing to Do With Your Data

21y Brian Teasley

The First Thing to Do With Your Data

How to use data to identify and understand your best -- and worst -- customers. Read More...

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Create Landing Pages That Convert
Analytics

Create Landing Pages That Convert

21y Bryan Eisenberg

Create Landing Pages That Convert

Site traffic is getting costlier. Make your dollars go further with landing pages that truly convert. Read More...

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Online Traffic: Quality Matters
Actionable Analysis

Online Traffic: Quality Matters

21y Heidi Cohen

Online Traffic: Quality Matters

Optimize traffic for the best short- and long-term potential. Read More...

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