A survey by the Kaiser Family Foundation found that most teens and young adults have gone online, but differences in access across racial and socio-ec...
View articleDespite widespread discounts and promotions, many retailer's online operations are proving to be surprisingly effective, according to research by Shop...
View articleWho's really benefiting from online privacy initiatives? Dev comes up with a surprising answer. Read More...
View articleDoes your site pass the one page only indicator? Take this test to find out if your Web site can qualify customers to learn what they want -- and conv...
View articleA report on the catalog industry from DoubleClick's Abacus division found a consumer purchasing channel shift -- away from catalogs and toward online ...
View articleThe number of U.S. Internet users remained relatively stable in November, according to comScore Networks, with those online spending more time and vie...
View articleNearly half of development managers at large corporations plan to develop applications for wireless devices in the coming year, according to Evans Dat...
View articleIf the data from the Nielsen//NetRatings Holiday eCommerce Index is any indication, there should be a lot of packages arriving at a lot of homes that ...
View articleQuo vadis, CRM? In this three-part series, Arthur examines the best and worst of CRM in the past to help us get it right in the future. Read More...
View articleA survey by the National Regulatory Research Institute and BIGresearch of more than 14,000 Internet users found that almost half have complained to th...
View articleOnline shoppers outspent their post-Thanksgiving e-commerce purchases during the week ending Dec. 2 with $1.5 billion in total sales, according to com...
View articleThe number of Internet users in Britain has held steady over the last six months, according to Forrester Research, but the impact Internet use has had...
View articleResearch from GartnerG2 predicts that as much as 10 percent of the B2C e-commerce transactions in the United States will be done through devices other...
View articleInternet advertising in the United States remains off, but the Interactive Advertising Bureau insists the Internet market is more than holding its own...
View articleA study by Gartner found a disconnect between the consumers who don't want one identity service to track their passwords and the companies that usuall...
View articleIn your persuasive writing, you may choose to take the road less traveled, but you've got to decide upon a path. Bryan says you've got a better chance...
View articleWhy haven't Web advertising companies transitioned smoothly to direct marketing? Dev thinks it's because there's a fundamental incompatibility. Read M...
View articleOnline credit card fraud continues to be a growing concern, and online merchants are taking more precautions than ever before, according to the 2001 O...
View articleEven though residential installations continue to dominate the worldwide DSL market, Cahners In-Stat found that the business DSL market will provide a...
View articleWhile advertisers could benefit in the short run, directing users' surfing habits also could spur a consumer backlash. Read More...
View articleYou're in charge of designing and implementing CRM in your organization. You're about to invest thousands, if not millions, of dollars in technology t...
View articleJupiter Media Metrix weighs in with its numbers for post-Thanksgiving online shopping by finding 43 percent more visitors to shopping sites during Tha...
View articleE-commerce sales in the third quarter of 2001 in the United States were up 0.2 percent from the second quarter, according to the Census Bureau of the ...
View articleA survey of network IT executives for Network World found that network budgets will increase by nearly 4 percent in 2002, and an increase in attention...
View articleThe Friday after Thanksgiving may be the day people head to the malls, but thanks to broadband Internet connections at work, it's the Monday after Tha...
View article"The Sopranos" is a blockbuster success with the American public. Does the TV show contain a message about what people want that can be used in the cr...
View articleA pair of studies from J.D. Power and Associates found that auto buyers are increasingly working the Internet into their search, regardless of searchi...
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