Kate Farms's CMO Treats Credibility As the Growth Strategy
eTail Boston 2026

Kate Farms's CMO Treats Credibility As the Growth Strategy

10h Zihan Lyu

Kate Farms's CMO Treats Credibility As the Growth ...

GLP-1 medications have pulled an entirely new set of consumers into a category that used to sit inside a hospital formulary. Retailers want a share of...

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Furniture.com's VP of Search and Discovery on the Taste AI Can't Replace
eTail Boston 2026

Furniture.com's VP of Search and Discovery on the Taste AI Can't Replace

6d Zihan Lyu

Furniture.com's VP of Search and Discovery on the ...

Furniture is not a keyword. It is fabric under a hand, a rug that has to match a room nobody else has seen, a sofa a guest will judge before they say ...

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Why eVacuumStore Is Winning AI Search With Human Service
eTail Boston 2026

Why eVacuumStore Is Winning AI Search With Human Service

1w ClickZ

Why eVacuumStore Is Winning AI Search With Human S...

Most retailers fighting for visibility in AI search are throwing bigger content teams at the problem. David Clough has spent 18 years doing the opposi...

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The Ordinary Found 62% of Its Revenue Hiding in Plain Sight
eTail Boston 2026

The Ordinary Found 62% of Its Revenue Hiding in Plain Sight

2w Zihan Lyu

The Ordinary Found 62% of Its Revenue Hiding in Pl...

Most of a brand’s revenue now happens somewhere the marketing team can’t see. A pixel tracks a website. It has no view of a shelf on Amazo...

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Brand and Performance Were Never Rivals
eTail Boston 2026

Brand and Performance Were Never Rivals

2w Zihan Lyu

Brand and Performance Were Never Rivals

The brand-versus-performance debate has outlived its usefulness. Marketers keep sorting themselves into camps, brand or performance, as if the split r...

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AI Is Not Making Shoppers Faster. It's Making Them Choosier
eTail Boston 2026

AI Is Not Making Shoppers Faster. It's Making Them Choosier

2w ClickZ

AI Is Not Making Shoppers Faster. It's Making Them...

Retailers spent a decade optimizing for speed: fewer clicks, faster checkout, shorter funnels. That assumption is broken. New global research presente...

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Warby Parker Chose to Build, Not Buy, Its Doctor Tools
eTail Boston 2026

Warby Parker Chose to Build, Not Buy, Its Doctor Tools

2w ClickZ

Warby Parker Chose to Build, Not Buy, Its Doctor T...

For the last two years, retailers have heard one message about AI: move fast. Warby Parker’s fireside chat at eTail Boston made a narrower case....

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What Target Learned Building AI Into Ecommerce
eTail Boston 2026

What Target Learned Building AI Into Ecommerce

2w ClickZ

What Target Learned Building AI Into Ecommerce

The product detail page was supposed to be settled territory. It was the destination, the place where discovery ended and conversion began, and for mo...

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A Following of 10,000 Beats a Following of a Million
eTail Boston 2026

A Following of 10,000 Beats a Following of a Million

2w ClickZ

A Following of 10,000 Beats a Following of a Milli...

TL;DR VistaPrint’s ambassador program deliberately targets creators with 3,000 to 10,000 followers, finding they drive more engagement than bigg...

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Brand Pillars Are Starting to Beat the Trend Cycle
eTail Boston 2026

Brand Pillars Are Starting to Beat the Trend Cycle

2w ClickZ

Brand Pillars Are Starting to Beat the Trend Cycle

TL;DR Evelyn & Bobbie named three brand pillars competitors can’t copy: consumer-generated content over influencers, six industrial patents ...

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Ryan Hamburger on Instacart's Shift From Marketplace to Enterprise Partner
Event Insights

Ryan Hamburger on Instacart's Shift From Marketplace to Enterprise Partner

1m Zihan Lyu

Ryan Hamburger on Instacart's Shift From Marketpla...

Grocery retailers spent years worried that a partnership with Instacart meant handing over the customer relationship. That fear has largely faded. Rya...

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Reddit's David Trencher Says the Linear Funnel Is Gone
Event Insights

Reddit's David Trencher Says the Linear Funnel Is Gone

1m Zihan Lyu

Reddit's David Trencher Says the Linear Funnel Is ...

Reddit spent two decades being described by what it was not: not a feed, not a social graph. The platform is now cited by every major large language m...

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Marvis Protects Cult Status by Refusing Mass Distribution
Event Insights

Marvis Protects Cult Status by Refusing Mass Distribution

1m Zihan Lyu

Marvis Protects Cult Status by Refusing Mass Distr...

Marvis built a following most oral care brands never manage: cult status in prestige beauty across the US, Asia and now Europe, in a category otherwis...

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Patricia Grundmann on Building OBI's Retail Media Business From Zero
Event Insights

Patricia Grundmann on Building OBI's Retail Media Business From Zero

1m Zihan Lyu

Patricia Grundmann on Building OBI's Retail Media ...

Eight years ago, retail media inside a DIY retailer had no template. Buying departments had no frame of reference for it. The wrong pitch could make i...

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Product Discovery Now Begins with a Feeling, Says Pinterest's Caroline Orange-Northey
Event Insights

Product Discovery Now Begins with a Feeling, Says Pinterest's Caroline Oran...

1m ClickZ

Product Discovery Now Begins with a Feeling, Says ...

Product discovery has quietly stopped happening on the shelf, or even in the search bar. Shoppers no longer open with a keyword. They open with a visi...

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ETAM and Vuori: Global Growth Runs Through Local Trust
Event Insights

ETAM and Vuori: Global Growth Runs Through Local Trust

2m ClickZ

ETAM and Vuori: Global Growth Runs Through Local T...

Three out of four brands fail when they try to take a proven concept into a new market. That is not a niche statistic. It is the backdrop against whic...

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Coterie and Laura Geller at CommerceNext26: Problem First, AI Second
CommerceNext Growth Show 2026

Coterie and Laura Geller at CommerceNext26: Problem First, AI Second

2m Lee Arthur

Coterie and Laura Geller at CommerceNext26: Proble...

Coterie’s Marissa Steinmetz and AS Beauty Group’s Maureen Massry, in conversation with Shopify’s Madeline Michaelson, said both comp...

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QVC's Bet: The Future of eCommerce Is a Person, Live, on Camera
CommerceNext Growth Show 2026

QVC's Bet: The Future of eCommerce Is a Person, Live, on Camera

2m Lee Arthur

QVC's Bet: The Future of eCommerce Is a Person, Li...

While most of CommerceNext debated how AI will reshape discovery, QVC Group’s Brian Beitler argued for something older. The company has built it...

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Brands Are Betting Earned Media Will Shape AI Answers
GEO

Brands Are Betting Earned Media Will Shape AI Answers

2m Zihan Lyu

Brands Are Betting Earned Media Will Shape AI Answ...

Shoppers are handing more of the buying journey to AI, and brands from Balenciaga to e.l.f. Beauty are rebuilding around earned, third-party validatio...

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Omnichannel's next era is about restraint, incentives, and the LLM
CommerceNext Growth Show 2026

Omnichannel's next era is about restraint, incentives, and the LLM

2m ClickZ

Omnichannel's next era is about restraint, incenti...

The operators on this Commerce Next panel run very different businesses, from a 560-store western wear chain to an AI-driven styling service. All five...

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RTB House and GNC: Why AI Reads Your Website Before Your Customers Do
CommerceNext Growth Show 2026

RTB House and GNC: Why AI Reads Your Website Before Your Customers Do

2m Lee Arthur

RTB House and GNC: Why AI Reads Your Website Befor...

RTB House’s Jaysen Gillespie opened the talk with new research on how shoppers behave before they buy. Most don’t convert on the first vis...

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Lo & Sons President on How Far AI Closes the Gap With Enterprise Brands
Event Insights

Lo & Sons President on How Far AI Closes the Gap With Enterprise Brands

2m Zihan Lyu

Lo & Sons President on How Far AI Closes the G...

AI is often sold to small brands as the great equalizer. The pitch says a 12-person team can finally operate like a 1,200-person one. Katie Omstead, P...

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The contact center is the most underused growth asset in retail
CommerceNext Growth Show 2026

The contact center is the most underused growth asset in retail

2m Lee Arthur

The contact center is the most underused growth as...

The panel at CommerceNext Growth Show returned to an old idea, that listening to customers still comes first. What changed, the operators agreed, is t...

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Jason LaRose Explains Why Bombas Can Set the Terms on Wholesale Expansion
CommerceNext Growth Show 2026

Jason LaRose Explains Why Bombas Can Set the Terms on Wholesale Expansion

2m Lee Arthur

Jason LaRose Explains Why Bombas Can Set the Terms...

Bombas CEO Jason LaRose used his CommerceNext opening keynote to draw a line between two kinds of DTC expansion. Some brands go to wholesale because t...

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Musely's Jack Jia on Making Medicine the Industry Forgot
Leadership Q&A

Musely's Jack Jia on Making Medicine the Industry Forgot

2m Zihan Lyu

Musely's Jack Jia on Making Medicine the Industry ...

The $300 billion skincare industry has a problem it rarely says out loud. Over-the-counter skincare cannot legally change your skin. The moment a topi...

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Saatva's CMO on How the LA28 Games Bet Paid Off
Event Insights

Saatva's CMO on How the LA28 Games Bet Paid Off

2m Zihan Lyu

Saatva's CMO on How the LA28 Games Bet Paid Off

While most mattress brands still compete on coil counts and pillow tops, Saatva has spent the last few years competing in the Olympics. For a luxury b...

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Desirability Is a Decision. Christian Louboutin Has a Framework for It.
Digital Marketing

Desirability Is a Decision. Christian Louboutin Has a Framework for It.

2m Tamara Karsten

Desirability Is a Decision. Christian Louboutin Ha...

Plenty of luxury brands talk about protecting their identity. Few can describe the mechanism that does it. At Shoptalk Europe 2026 in Barcelona, Alexi...

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