Most brands treat virality like weather: unpredictable, occasionally thrilling, impossible to plan around. SharkNinja treats it like an engineering sp...
View articleGreg Owens went online to find a metal blender. Nearly an hour later, he was watching a stranger on the other side of the world power hose a driveway....
View articleEvery retailer talks about loyalty. Few want to talk about what it costs to earn it. At Shoptalk Fall’s Retail Stage, Jamil Ghani spent twenty m...
View articleEvery retailer heading into Christmas has access to the same review data, the same on-site search logs, and roughly the same handful of CRM and AI too...
View articleWhen AI sits between a brand and its shopper, does the sale get won by media placement or by what the brand says? At Retail Media Pioneers 2026, WPP M...
View articleRetail media’s newest disruption arrives wearing the shape of an AI agent. It can research a purchase, compare options and, before long, complet...
View articleRetail media used to mean one thing: a sponsored slot at checkout. That is no longer true. A shopper now gets inspired to cook something new on Pinter...
View articleSixty-three percent of people who show up on Bol’s marketplace aren’t there to buy. They’re still browsing. Many haven’t even ...
View articleA fragrance brand with no department store counter and no celebrity face is not a brand in trouble. For a Gen Z shopper, that gap can be the whole app...
View articleMost digital transformation budgets fund tools nobody ends up using. Benjamin Spiegel built his current strategy around that exact failure point, spen...
View articleGLP-1 medications have pulled an entirely new set of consumers into a category that used to sit inside a hospital formulary. Retailers want a share of...
View articleFurniture is not a keyword. It is fabric under a hand, a rug that has to match a room nobody else has seen, a sofa a guest will judge before they say ...
View articleMost retailers fighting for visibility in AI search are throwing bigger content teams at the problem. David Clough has spent 18 years doing the opposi...
View articleMost of a brand’s revenue now happens somewhere the marketing team can’t see. A pixel tracks a website. It has no view of a shelf on Amazo...
View articleThe brand-versus-performance debate has outlived its usefulness. Marketers keep sorting themselves into camps, brand or performance, as if the split r...
View articleRetailers spent a decade optimizing for speed: fewer clicks, faster checkout, shorter funnels. That assumption is broken. New global research presente...
View articleFor the last two years, retailers have heard one message about AI: move fast. Warby Parker’s fireside chat at eTail Boston made a narrower case....
View articleThe product detail page was supposed to be settled territory. It was the destination, the place where discovery ended and conversion began, and for mo...
View articleTL;DR VistaPrint’s ambassador program deliberately targets creators with 3,000 to 10,000 followers, finding they drive more engagement than bigg...
View articleTL;DR Evelyn & Bobbie named three brand pillars competitors can’t copy: consumer-generated content over influencers, six industrial patents ...
View articleRetail conferences have spent the past year treating AI as a settled revolution, with the customer assumed to be ready for it. David Cost pushes back ...
View articleGrocery retailers spent years worried that a partnership with Instacart meant handing over the customer relationship. That fear has largely faded. Rya...
View articleReddit spent two decades being described by what it was not: not a feed, not a social graph. The platform is now cited by every major large language m...
View articleMarvis built a following most oral care brands never manage: cult status in prestige beauty across the US, Asia and now Europe, in a category otherwis...
View articleEight years ago, retail media inside a DIY retailer had no template. Buying departments had no frame of reference for it. The wrong pitch could make i...
View articleDrinkware is one of the few categories where a shopper sees every rival’s price in a single scroll. That openness sets the terms for everyone se...
View articleProduct discovery has quietly stopped happening on the shelf, or even in the search bar. Shoppers no longer open with a keyword. They open with a visi...
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