Eight years ago, retail media inside a DIY retailer had no template. Buying departments had no frame of reference for it. The wrong pitch could make i...
View articleDrinkware is one of the few categories where a shopper sees every rival’s price in a single scroll. That openness sets the terms for everyone se...
View articleProduct discovery has quietly stopped happening on the shelf, or even in the search bar. Shoppers no longer open with a keyword. They open with a visi...
View articleThree out of four brands fail when they try to take a proven concept into a new market. That is not a niche statistic. It is the backdrop against whic...
View articleRetail is pouring money into AI while sitting on data it has never truly used. That gap sets up most of the failures to come. Manuel Neto has spent ye...
View articleCoterie’s Marissa Steinmetz and AS Beauty Group’s Maureen Massry, in conversation with Shopify’s Madeline Michaelson, said both comp...
View articleWhile most of CommerceNext debated how AI will reshape discovery, QVC Group’s Brian Beitler argued for something older. The company has built it...
View articleThe operators on this Commerce Next panel run very different businesses, from a 560-store western wear chain to an AI-driven styling service. All five...
View articleRTB House’s Jaysen Gillespie opened the talk with new research on how shoppers behave before they buy. Most don’t convert on the first vis...
View articleAI is often sold to small brands as the great equalizer. The pitch says a 12-person team can finally operate like a 1,200-person one. Katie Omstead, P...
View articleHelloFresh serves roughly a billion meals a year. That sounds like the ceiling of a category it helped invent. Assaf Ronen does not read it that way. ...
View articleThe panel at CommerceNext Growth Show returned to an old idea, that listening to customers still comes first. What changed, the operators agreed, is t...
View articleBombas CEO Jason LaRose used his CommerceNext opening keynote to draw a line between two kinds of DTC expansion. Some brands go to wholesale because t...
View articleWhile most mattress brands still compete on coil counts and pillow tops, Saatva has spent the last few years competing in the Olympics. For a luxury b...
View articleLaunching genuinely new technology into a category defined by simplicity is one of the harder marketing problems in retail. The product cannot be expl...
View articleThe Christmas window is the most competitive activation period in UK retail. Brands compete for Oxford Street, luxury retailers want spectacle, and ag...
View articleThere is a version of community marketing that exists almost entirely in brand decks: the language of connection, belonging, and purpose that sounds m...
View articlePop-ups have become so common they have almost stopped meaning anything. Every mall has them, every brand has done one, every activation deck includes...
View articleThere is a version of brand storytelling that fills conference sessions and does very little: narrative frameworks, brand purpose pyramids, customer j...
View articleThe rules of retail discoverability are being rewritten. Not gradually, not eventually: the shift is already underway, and the retailers who are still...
View articleThree days at Fira Gran Via last week made one shift impossible to ignore: the moment of discovery has moved off the retailer’s own shelf and in...
View articleMost transformation stories arrive pre-edited. By the time a CEO takes a stage to describe a successful turnaround, the difficult decisions have been ...
View articleThere are brands that lose their way gradually, through a series of small decisions that each seem reasonable at the time, until the cumulative effect...
View articleThere is a version of the Arc’teryx story that is easy to tell and mostly wrong. The version where a technical outdoor brand got lucky with cele...
View articleMost wellbeing brands have a data problem they cannot see. Their customers are trying harder than ever, tracking sleep, testing blood, buying suppleme...
View articlePentland Brands Stopped Photo Shoots. AI Made It Possible. There is a gap between what brands know AI can do and what they have actually committed to....
View articlePlatform businesses do not happen by accident. They happen when a company decides, at a point of genuine choice, to stop competing on what it sells an...
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