Keeping Your Affiliates Loyal
Marketing

Keeping Your Affiliates Loyal

26y Shawn Collins

Keeping Your Affiliates Loyal

We love numbers. Big, round, sexy, impossible numbers, like having a roster of affiliates that number in the six digits. Tons of affiliates may look g...

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Developing a Culture of Excellence
Marketing

Developing a Culture of Excellence

26y Andy Bourland

Developing a Culture of Excellence

Andy got email from a frustrated reader: "Like I said, I don't expect to hear back from you, but I'm so frustrated... that I thought I'd feel better b...

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The Deal with Online Returns
Audience

The Deal with Online Returns

26y Michael Pastore

The Deal with Online Returns

A survey by PricewaterhouseCoopers has found that few shoppers actually return items purchased from online sites, and those that do are not so dissati...

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Brand Crisis Management
Marketing

Brand Crisis Management

26y Martin Lindstrom

Brand Crisis Management

Last week Yahoo! got some negative publicity over its online auction site in France offering Nazi paraphernalia for sale, which is against French law....

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MUYO: The New Beyond the Banner
Marketing

MUYO: The New Beyond the Banner

26y Stefanie Nelson

MUYO: The New Beyond the Banner

Beyond the banner has never been exclusive to rich media and interstitials, and yet we often forget that there are other options. Advertisers simply a...

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Dot-Com Compensation More than Options
Audience

Dot-Com Compensation More than Options

26y Michael Pastore

Dot-Com Compensation More than Options

Dot-com compensation used to mean lower pay with the promise of a payoff in stock options. But with a shortage of high-tech and business professionals...

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Wireless Web: Beyond the Hype
Marketing

Wireless Web: Beyond the Hype

26y Sean Carton

Wireless Web: Beyond the Hype

If you've read Sean's columns before, you know he's a big booster of the wireless web. A new way of communicating with people any time, anywhere. And ...

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Despite Service Concerns, Free ISP Market to Triple
Audience

Despite Service Concerns, Free ISP Market to Triple

26y Michael Pastore

Despite Service Concerns, Free ISP Market to Tripl...

Most Internet users are better off paying for an ISP than using a free one, according to report by IDC, but the Strategis Group predicts the free ISP ...

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Customer Service: Dont Be Caught Without It
Marketing

Customer Service: Dont Be Caught Without It

26y Neil Cohen

Customer Service: Dont Be Caught Without It

Defining marketing and its role within your organization is an important first step. To some, marketing is over simplified into the core functions of ...

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Buzzie from Nashville: The Grand Ole oPRy
Marketing

Buzzie from Nashville: The Grand Ole oPRy

26y Zhenya Gene Senyak

Buzzie from Nashville: The Grand Ole oPRy

If you're looking for some program ideas that are so basic, yet truly fresh, you're gonna love this Buzzie nominee. Off the beaten media trail, a Nash...

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Free on the Net
Marketing

Free on the Net

26y Cliff Allen

Free on the Net

Have you ever wondered if web merchants will continue to give away free and discounted products and services forever? The idea of giving something awa...

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Time to Get Back to Basics: the New Basics
Marketing

Time to Get Back to Basics: the New Basics

26y Kathy Sharpe

Time to Get Back to Basics: the New Basics

The dot-coms are dead men walking. Everybody knows, but can anyone really claim they're surprised? We've all seen the hundreds of companies with busin...

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Alternatives to Testing User Experience
Marketing

Alternatives to Testing User Experience

26y Jeffrey Graham

Alternatives to Testing User Experience

Jeffrey's last article focused on qualitative one-on-one testing to guide web development, and he's a strong proponent of this methodology. But many r...

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Keep an Eye on Flyover Land
Marketing

Keep an Eye on Flyover Land

26y Nick Usborne

Keep an Eye on Flyover Land

This week, Nick writes a fable about the origin of Flyover Land, the vast expanse between the twin cities of Los Angeles and New York, where the smart...

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How To Buy a New Computer
Marketing

How To Buy a New Computer

26y Christopher Saunders

How To Buy a New Computer

It could be smarter and safer to buy a computer online, if only to avoid sleazy salespeople wholl sell you something you dont want. You can take your ...

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The Tyranny of Third-Party Servers
Marketing

The Tyranny of Third-Party Servers

26y Andy Bourland

The Tyranny of Third-Party Servers

Maybe Andy's paranoid, but in his heart he believes third-party ad servers are designed to undercount. What they count is real, but what they accept a...

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Privacy Fears Keep Consumers Off Health Sites
Audience

Privacy Fears Keep Consumers Off Health Sites

26y Michael Pastore

Privacy Fears Keep Consumers Off Health Sites

Successful development of the online healthcare field will depend upon companies adequately handling consumers' concerns about privacy and ethical and...

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What is Affiliate Marketing?
Marketing

What is Affiliate Marketing?

26y Joel Gehman

What is Affiliate Marketing?

Joel moderated a panel on product placement at IIR's Online Affiliates conference last week. What struck him the most was the incredible demand for ju...

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Euthanizing Internet Content
Marketing

Euthanizing Internet Content

26y Greg Sherwin and Emily Avila

Euthanizing Internet Content

Internet content gets no respect. "Stale equals fail" has been the mantra of web publishing. We could all do a better job at regularly updating our we...

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Consumers Stand Behind Napster, Digital Music
Audience

Consumers Stand Behind Napster, Digital Music

26y Michael Pastore

Consumers Stand Behind Napster, Digital Music

Only 16 percent of home Internet users agree with the RIAA's defense of intellectual property and feel that services such as Napster should be shut do...

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Start-Ups: Round 2
Marketing

Start-Ups: Round 2

26y Michelle Ellis

Start-Ups: Round 2

The bell has rung, and the competitors are moving to their appropriate corners. Round 1: Start-up versus market is over. Round 2 begins with a new bre...

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Branding Without a Brand
Marketing

Branding Without a Brand

26y Martin Lindstrom

Branding Without a Brand

Most marketing professionals still believe that true branding is based on the logo. But branding is much more than developing a familiar consumer imag...

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Worldwide E-Commerce Penetration Stands at 10 Percent
Audience

Worldwide E-Commerce Penetration Stands at 10 Percent

26y Michael Pastore

Worldwide E-Commerce Penetration Stands at 10 Perc...

A worldwide study of e-commerce by Taylor Nelson Sofres Interactive found that among Internet users around the globe, 10 percent shop online during a ...

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Paying for Personal Data
Marketing

Paying for Personal Data

26y Sean Carton

Paying for Personal Data

Most of us don't know it, but the most valuable thing we own is our own information. You know, those vital stats that marketers crave so intently? As ...

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The Complete Idiot's Guide to Public Relations Ethics
Marketing

The Complete Idiot's Guide to Public Relations Ethics

26y Zhenya Gene Senyak

The Complete Idiot's Guide to Public Relations Eth...

We've been talking about positioning and techniques, successful online programs, and busts. But we haven't come close to the dark side of PR. While it...

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Know When to Think "Inside-the-Box"
Marketing

Know When to Think "Inside-the-Box"

26y Neil Cohen

Know When to Think "Inside-the-Box"

Rule breaking is good, and mavericks can be rewarded handsomely for taking risks. But more often, the admonition to "think outside the box" is a repla...

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Six Weeks to Building an E-Commerce Brand
Marketing

Six Weeks to Building an E-Commerce Brand

26y Joan Helfman

Six Weeks to Building an E-Commerce Brand

An Internet start-up gave its agency six weeks to launch a site, create a brand, and build a complete integrated marketing communications plan. Broker...

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