How emotional connection increases customer satisfaction
Content

How emotional connection increases customer satisfaction

9y Tereza Litsa

How emotional connection increases customer satisf...

As companies seek for new ways to improve their customer experience, emotional connection can maximise the chances of a loyal customer base. It’s not ...

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Beyond Facebook: social media marketing opportunities in China and Japan
Asia

Beyond Facebook: social media marketing opportunities in China and Japan

10y Motoko Hunt

Beyond Facebook: social media marketing opportunit...

Twitter and Facebook are becoming more popular in Asia, but marketers operating in the region need to be aware of the many other made-for-Asia social ...

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How SK-II blends ecommerce and social for improved brand perception
Acquisition

How SK-II blends ecommerce and social for improved brand perception

10y Sophie Loras

How SK-II blends ecommerce and social for improved...

China is a world leader when it comes to social commerce. Here, JD.com's Joey Bian outlines how cosmetic giant SK-II blended data from two of China's ...

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How to avoid being boring in B2B sales
Marketing

How to avoid being boring in B2B sales

10y Tereza Litsa

How to avoid being boring in B2B sales

Who said B2B sales have to be boring? Time to reconsider, aiming at a human connection, rather than old-fashioned sales pitches. Simona Pop, head of p...

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Alibaba adds 9.9 wine and spirit event to its list of online shopping festivals
Acquisition

Alibaba adds 9.9 wine and spirit event to its list of online shopping festi...

10y Sophie Loras

Alibaba adds 9.9 wine and spirit event to its list...

On September 9, Alibaba will add a 24-hour wine and spirit online shopping spree to its existing stable of popular consumer festivals. The new event h...

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Five creative tips for a successful back-to-school campaign
Acquisition

Five creative tips for a successful back-to-school campaign

10y Tereza Litsa

Five creative tips for a successful back-to-school...

It’s that time of the year when brands focus on their back-to-school campaigns and here are tips and examples to inspire you. 1. Plan ahead Most back-...

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Which digital channel has the brightest future for business?
Conference Coverage

Which digital channel has the brightest future for business?

10y Lian Cimet

Which digital channel has the brightest future for...

Shift 2016, a conference held in San Francisco that focuses on digital disruptions in various industries, invited M&C Saatchi Mobile’s very own VP...

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Instrumental aims to change influencer discovery with DSCVRY.team
Marketing

Instrumental aims to change influencer discovery with DSCVRY.team

10y Tereza Litsa

Instrumental aims to change influencer discovery w...

Influencer discovery is set to become easier with the launch of DSCVRY.team, a discovery division by Instrumental. Read More...

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Social media marketing spend has surged over the years, but falls short of estimates
CPG

Social media marketing spend has surged over the years, but falls short of ...

10y Al Roberts

Social media marketing spend has surged over the y...

Marketers' spending on social media has tripled in the past seven years but falls way short of where marketers expected it to be when they peered into...

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Behavioral targeting is coming to Snapchat
CPG

Behavioral targeting is coming to Snapchat

10y Al Roberts

Behavioral targeting is coming to Snapchat

Advertisers have been flocking to Snapchat, which now has more daily users than Twitter and is increasingly seen as perhaps the biggest threat to Face...

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Three exceptional examples of local social media campaigns
Local

Three exceptional examples of local social media campaigns

10y Harsh Agrawal

Three exceptional examples of local social media c...

Here are some examples of campaigns of local and small businesses that are rocking social media. Read More...

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40+ free digital marketing tools to grow your business
Disruptive MarTech

40+ free digital marketing tools to grow your business

10y Rebecca Sentance

40+ free digital marketing tools to grow your busi...

If you’re just starting out with a business, or looking for tools to help you grow, there is a huge array of digital marketing tools, platforms and se...

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A complete guide to emoji marketing
Content

A complete guide to emoji marketing

10y Tereza Litsa

A complete guide to emoji marketing

As emojis take over the world, more brands are experimenting with them in an attempt to stay relevant. What’s the best way to do so and what should be...

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American Apparel: driving customer centricity in an omnichannel world
Acquisition

American Apparel: driving customer centricity in an omnichannel world

10y Sophie Loras

American Apparel: driving customer centricity in a...

American Apparel's chief digital officer discussed the future of retail, the importance of delivering value to the consumer, and strategies for an IoT...

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Check out the shocking way this agency is trying to use clickbait to do good
Content

Check out the shocking way this agency is trying to use clickbait to do goo...

10y Al Roberts

Check out the shocking way this agency is trying t...

Few digital terms are as dirty as clickbait. It's the scourge of the web, and Facebook recently announced a News Feed update aimed at reducing the pre...

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Meet the eight B2B brands excelling at LinkedIn
Marketing

Meet the eight B2B brands excelling at LinkedIn

10y Tereza Litsa

Meet the eight B2B brands excelling at LinkedIn

You don't have to be a large B2B company to create an impressive LinkedIn presence, all you need is the focus on the right direction and the consisten...

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Which social media tools should you use for your business?
Disruptive MarTech

Which social media tools should you use for your business?

10y Tereza Litsa

Which social media tools should you use for your b...

Social media management can become time consuming, and that’s why we compiled a list of some of the best tools to enhance your social efforts. Whether...

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What's holding back CMOs in Asia?
Asia

What's holding back CMOs in Asia?

10y Sophie Loras

What's holding back CMOs in Asia?

APAC-based chief marketing officers meeting for an exclusive breakfast at ClickZ Live Hong Kong, have outlined some of the key challenges inhibiting t...

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Quiz: decipher these 25 marketing & business buzzwords
Disruptive MarTech

Quiz: decipher these 25 marketing & business buzzwords

10y Christopher Ratcliff

Quiz: decipher these 25 marketing & business b...

We’ve built a little quiz to help you decipher the 25 most common buzzwords and phrases you may unfortunately come across in you working life. Read Mo...

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What do the jobs of the future look like in an AI world?
Asia

What do the jobs of the future look like in an AI world?

10y Sophie Loras

What do the jobs of the future look like in an AI ...

In the 'future' will your job be secure? For those in the insurance, healthcare, legal and a range of other sectors, it probably isn't, says Edelman D...

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How to manage Facebook pages for a multi-location business
Local

How to manage Facebook pages for a multi-location business

10y Tereza Litsa

How to manage Facebook pages for a multi-location ...

A Facebook page can be very useful for a business with multiple locations, either nationally, or internationally. Here’s how to customise each featur...

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Live-streaming presents opportunities, challenges for advertisers
Social

Live-streaming presents opportunities, challenges for advertisers

10y Al Roberts

Live-streaming presents opportunities, challenges ...

As video becomes an integral part of the social web, live-streaming has fast become one of the hottest trends. Spurred by the early success of Meerkat...

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Is Donald Trump's earned media hurting his brand?
Data insights

Is Donald Trump's earned media hurting his brand?

10y Al Roberts

Is Donald Trump's earned media hurting his brand?

Election 2016 features a presidential candidate like no other. Donald Trump, the Republican nominee, has more than 30 million followers across all of ...

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Ten most shared Olympic ads (so far)
Acquisition

Ten most shared Olympic ads (so far)

10y Tereza Litsa

Ten most shared Olympic ads (so far)

Brands are constantly present on all the big events and this year’s Olympic Games couldn’t be an exception. So is is winning up to now?  Well, Channe...

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Are you paying enough attention to reviews in your local SEO?
Local

Are you paying enough attention to reviews in your local SEO?

10y Rebecca Sentance

Are you paying enough attention to reviews in your...

Customer reviews are an important contributing factor to local search rankings. But Brodie Tyler, founder of ReviewJump, believes that they aren’t giv...

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Yelp targets litigious businesses who threaten reviewers
Local

Yelp targets litigious businesses who threaten reviewers

10y Al Roberts

Yelp targets litigious businesses who threaten rev...

Online reviews can in some cases make or break a business, so it’s no surprise that many businesses take their online reviews very, very serious...

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Digital Leaders Q&A: Jason John, CMO of Publishers Clearing House
Email

Digital Leaders Q&A: Jason John, CMO of Publishers Clearing House

10y Graham Charlton

Digital Leaders Q&A: Jason John, CMO of Publis...

Jason John is Chief Marketing Officer, Digital for Publishers Clearing House, a role in which he is responsible for the development and execution of o...

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