Survey: Customer experience trends 2019
Leadership

Survey: Customer experience trends 2019

7y Lynne Capozzi

Survey: Customer experience trends 2019

Per a recent survey, 66% of consumers globally said "I don't remember when a brand experience exceeded my expectations." Key findings from the report....

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How Netflix uses big data to create content and enhance user experience
Analytics

How Netflix uses big data to create content and enhance user experience

7y Gabrielle Sadeh

How Netflix uses big data to create content and en...

An estimated 80% of content streamed on Netflix is influenced by its recommendation system. Stats/examples how shows like House of Cards keep users en...

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The Professional Marketer's Guide to Influencer Marketing
Whitepaper | Digital Marketing

The Professional Marketer's Guide to Influencer Marketing

7y

The Professional Marketer's Guide to Influencer Ma...

There is no doubt that Influencer Marketing has taken the world by storm. If you have already mastered the basics, you are in the right place to learn...

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Martech funding roundup: Passbase, Polarr, Noble.AI, StoryFit, Adthena
Disruptive MarTech

Martech funding roundup: Passbase, Polarr, Noble.AI, StoryFit, Adthena

7y Tessa Judge

Martech funding roundup: Passbase, Polarr, Noble.A...

Roundup of top funding in marketing technology from the week of Mar 11-Mar 18, 2019. Read More...

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How to calculate customer lifetime value (CLTV): The complete guide
Analytics

How to calculate customer lifetime value (CLTV): The complete guide

7y Luke Richards

How to calculate customer lifetime value (CLTV): T...

Forbes found that it costs 5x as much to attract a new customer as to retain an existing one. Here's everything you need to know about calculating CLT...

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Five ways to take your marketing automation further with AI
AI & Automation

Five ways to take your marketing automation further with AI

7y John Oechsle

Five ways to take your marketing automation furthe...

AI could lead to an economic boost of $14 trillion in additional gross value added (GVA) by 2035, according to Accenture research. 5 ways we'll see ch...

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What makes retail mobile apps rock solid, according to Forrester Research
Mobile

What makes retail mobile apps rock solid, according to Forrester Research

7y Mike O'Brien

What makes retail mobile apps rock solid, accordin...

Consumers are selective about the mobile apps where they spend the majority of their smartphone time. Forrester determined what makes a great retail o...

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Five lessons learned from conversations with brilliant CMOs
Leadership

Five lessons learned from conversations with brilliant CMOs

7y Justin Gray

Five lessons learned from conversations with brill...

I talked with five super smart CMOs. Here are the five main takeaways we can learn from their experience as leaders in marketing and marketing technol...

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Behavioral economics for marketing: Turning data into persuasion
Analytics

Behavioral economics for marketing: Turning data into persuasion

7y Shravya Kaparthi

Behavioral economics for marketing: Turning data i...

Companies that take behavioral economics into account for marketing strategies see 85% more sales growth and 25% higher gross margins than competitors...

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WordPress is used by 33% of all websites: What makes it such a popular CMS?
Content

WordPress is used by 33% of all websites: What makes it such a popular CMS?

7y Mario Peshev

WordPress is used by 33% of all websites: What mak...

Compared to Drupal or Joomla, what makes WordPress the CMS choice for a third of websites on the internet? A comparison of how their features stack up...

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Conversational commerce: How smartphones and startups are driving a revolution
Industry Developments

Conversational commerce: How smartphones and startups are driving a revolut...

7y Jesse Martin

Conversational commerce: How smartphones and start...

Over the past year, 44% of consumers used chatbots to make purchases and 75% messaged businesses to do the same. The future of conversational commerce...

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Demandbase CMO Peter Isaacson on the power of ABM
Disruptive MarTech

Demandbase CMO Peter Isaacson on the power of ABM

7y Tessa Judge

Demandbase CMO Peter Isaacson on the power of ABM

"2019 is shaping up to be a big year for ABM." Demandbase CMO talks about what this year will bring for their company and the industry as a whole. Rea...

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Creating an omnichannel experience for ecommerce: Up to 90% higher customer retention
Ecommerce

Creating an omnichannel experience for ecommerce: Up to 90% higher customer...

7y Emily Alford

Creating an omnichannel experience for ecommerce: ...

Ecommerce companies offering an omnichannel experience had 90% higher customer retention than those that those simply offering single channel experien...

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Adthena gets $14M Series A funding for search marketing intelligence
Search

Adthena gets $14M Series A funding for search marketing intelligence

7y Kimberly Collins

Adthena gets $14M Series A funding for search mark...

This morning, Adthena announced $14 million to further expand into the US market and continue to develop products, specifically around paid search AI....

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Study: How people use Instagram to research, discover, and make purchasing decisions
Digital Marketing

Study: How people use Instagram to research, discover, and make purchasing ...

7y Tereza Litsa

Study: How people use Instagram to research, disco...

A study of more than 21,000 people across 13 countries reveals interesting insight into how people use Instagram for more than just brand awareness. R...

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LiveRamp 2019: Using IdentityLink to level the playing field for identity on the open internet
Digital Advertising

LiveRamp 2019: Using IdentityLink to level the playing field for identity o...

7y Kimberly Collins

LiveRamp 2019: Using IdentityLink to level the pla...

LiveRamp has made their IdentityLink solution available to all DSPs. We talked with their VP of Strategic Partnerships on how this move will shape adt...

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The Complete Guide to Omnichannel Marketing Automation
Whitepaper | Ecommerce

The Complete Guide to Omnichannel Marketing Automation

7y

The Complete Guide to Omnichannel Marketing Automa...

Customers of today have a problem: they hate marketing, and it’s everywhere. This is a problem for ecommerce, as digital marketing is a huge part o...

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The 5 types of shoppers: How to use these to grow your ecommerce business
Ecommerce

The 5 types of shoppers: How to use these to grow your ecommerce business

7y Emily Alford

The 5 types of shoppers: How to use these to grow ...

Browser or bargain hunter, researcher or one-off buyer? Knowing how different people shop online lets you customize your online experience for each of...

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Managing search marketing for enterprise: Tips from the experts
Search

Managing search marketing for enterprise: Tips from the experts

7y Kimberly Collins

Managing search marketing for enterprise: Tips fro...

Tips and highlights from a recent roundtable discussion with top-tier marketing leaders on search marketing for enterprise businesses. Read More...

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How to execute on your big retail marketing ideas for 2019
Ecommerce

How to execute on your big retail marketing ideas for 2019

7y Tiffany Delmore

How to execute on your big retail marketing ideas ...

JLL Retail estimates that ecommerce brands will build 850 physical stores in the next five years. Three tactics for your retail marketing plan this ye...

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How Google Ads determines what you pay
Digital Advertising

How Google Ads determines what you pay

7y Mike Ncube

How Google Ads determines what you pay

How the Google Ads auction works, how Google determines which ad to show and where, and how it calculates how much you end up paying. Read More...

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How to target the 5 ecommerce shopping modes
Whitepaper | Ecommerce

How to target the 5 ecommerce shopping modes

7y

How to target the 5 ecommerce shopping modes

Brands today are fortunate enough to have the opportunity to interact and engage with an estimated 1.6 billion online shoppers every year. Of that 1.6...

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Four takeaways for CMOs from Mobile World Congress 2019
Industry Developments

Four takeaways for CMOs from Mobile World Congress 2019

7y Mike Herrick

Four takeaways for CMOs from Mobile World Congress...

Nearly 110,000 people attended last week's huge event in Barcelona. 5G prototypes, D2C tech brands, and GDPR were just a few of the main takeaways. Re...

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The future of Facebook according to Zuckerberg and how it affects social media marketing
Social media

The future of Facebook according to Zuckerberg and how it affects social me...

7y Tereza Litsa

The future of Facebook according to Zuckerberg and...

Facebook is changing the future of social media marketing by promising to focus on private messaging. How does this decision affect marketers? Read Mo...

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Customer analytics versus web analytics: Know the difference
Analytics

Customer analytics versus web analytics: Know the difference

7y Janvi Arora

Customer analytics versus web analytics: Know the ...

Types of customer analytics and web analytics, most popular tools for each, why they're important, and what impact they'll have on your business. Read...

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Are you making the most of your DMP? Four use cases you need
Analytics

Are you making the most of your DMP? Four use cases you need

7y Daisy Chen

Are you making the most of your DMP? Four use case...

A data management platform (DMP) is the backbone of data-driven marketing and unifies and organizes your first-, second-, and third-party data. Read M...

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The psychology behind buying: Four tips you need to know
Ecommerce

The psychology behind buying: Four tips you need to know

7y Syed Balkhi

The psychology behind buying: Four tips you need t...

How can you get more people to buy and consume your products/services? These tricks will help you decode your user's psyche. Read More...

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Yes, even online form experiences can be excellent: Here's how
Digital Marketing

Yes, even online form experiences can be excellent: Here's how

7y Tessa Judge

Yes, even online form experiences can be excellent...

The IDC predicts that by 2021, businesses that invest in providing a frictionless user experience will see a 20% decrease in customer attrition. Read ...

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