Despite an economic downturn that has hit the telecommunications industry particularly hard, InfoTech expects WLAN end-user revenue to reach $4.2 bill...
View articleOnly 4 percent of online users in Europe have broadband Internet access, a Forrester Research report found, despite increased usage of the types of ap...
View articleIf announcements out of this week's two big conferences are any indication, everyone's rushing to develop the "hub" around which consumers' digital li...
View articleBelieve it or not, 2001 wasn't all bad. Some positive industry trends emerged that will help propel 2002 beyond the carnage. Read More...
View articleWhen your business phone rings, you answer it. So why are all those emails from customers sitting unanswered? Read More...
View articleMore than ever before, brands need to instantaneously reward their customers for loyalty. At a time when consumers have learned that the whole world c...
View articleThe final word from Jupiter Media Metrix is that, on average, 51.3 million unique visitors went to shopping sites each week during the 2001 holiday se...
View articleWhen you're confronted by rules, you have three options: exit the situation, work within the situation, or change the rules. Read More...
View articleThe pressure's on to monetize all of the traffic that's arriving on merchant sites, but take the high road and listen to your customers rather than ri...
View articleWhat's the buzz? Because it's a New Year, let's turn the tables. YOU tell US! Read More...
View articleMore data from the 2001 holiday shopping season shows women led the way for online purchases, and that the northern states showed more online buying a...
View articleIT salaries will remain virtually unchanged in 2002, according to RHI Consulting, following years of low unemployment and competition that drove salar...
View articleA post-holiday report card from Jupiter Media Metrix found that customer service e-mails are still falling on deaf servers, while Nielsen//NetRatings ...
View articleSpeaking to your customers in your own voice adds value. Can global conglomerates such as Ford and Sony pull off the use of "I" and "we"? Read More...
View articleInteractive television will gain a foothold in many American households as early as the end of 2002, according to a Yankee Group report -- although as...
View articleThe days of Internet users being iconoclasts are over, so it's time to treat the medium as what it is -- a part of most Americans' daily lives. Read M...
View articleEstimated total U.S. IT spending in 2001 could decrease by as much as 5 percent from 2000 and increase 4 percent in 2002 over 2001, according to Giga ...
View articleMost of the data compiled from the 2001 holiday shopping season has yet to be disseminated, but the basic theme seems to be more shoppers spending mor...
View articleWant to stay creative into the New Year? Resolve to shun these must-avoids that sap the creative spirit. Read More...
View articleTechnology made it easy and cheap for people to send spam. Technology can also help legitimate marketers dig consumers out from under the mire. Read M...
View articleSeven New Year's resolutions for affiliate marketing. (Hint: Think "conversion" in 2002.) Read More...
View articleThe market for video-on-demand will grow to $641.9 million by 2006, according to Jupiter Media Metrix, but it must focus on the TV as its delivery pla...
View articleGraphic design supports information architecture -- notthe other way around. Here's why. Read More...
View articleReduced IT spending may prevent online retailers from reaping the rewards of e-commerce, according to IDC. Read More...
View articleCutting through the clutter - should publishers be cleaning up their sites? Read More...
View articleThe economy has taken a toll on the PDA market, like everything else, but an October release date for Microsoft's Pocket PC operating system also put ...
View articleA technology provider isn't like the phone or gas company. Technology powers your business. Build a partnership with your provider rather than treatin...
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